UPDATE 2: Honestly, Yelp is good for one thing, and that is reviewing businesses. Take my advice when I say: stay away from this business. I am now receiving threats to my safety. I have blocked Cellairis from further communication with me, but now I receive messages from what I can only assume are his friends, threatening me. Cellairis business owner also responded to this review by noting that where I live "is a small place", implying that he can find me if he wants. I have filed a report with the Northridge Fashion Center, BBB, and now will be filing a report with the Los Angeles Police department located on Devonshire. Threatening people is not a joke. UPDATE: Apparently this business owner does not understand how Yelp operates. 22 days later he is now sending me threatening messages telling me to "stop by his kiosk". Seriously people, no need to give thugs like this our business. Stay away. He has been reported to yelp. Photo is attached. I recommend you STAY AWAY FROM THIS BUSINESS, read: On yelp, when you want to message a business directly sometimes it will ask you a series of questions. Then send off those questions and answers to the owner of the business. A couple weeks ago I inquired with several cell phone repair services around the valley regarding their prices for an iPhone 8 Plus screen replacement, including Cellairis. Today, almost an edited two weeks later Cellairis responds with a single "?". Wow, super professional guys. I mean seriously what are you 12 years old? Here's a transcript of our conversation, read it and ask yourself if you really want to conduct business with a person with this level of intelligence. Imagine if it came down to disputing an issue with a service he provided and he responds with this type of b.s.? Me: What kind of response is a "?" From the owner of a "business". Cellairis: What kind a hacker are you Me: Lol Cellairis: I seen your message in a different account Me: That message was sent by yelp. Cellairis: Same thing stop playing games and have time for this Me: Yelp asks users for questions Me: Automatically sends that email to the businesses after a series of questions . Are you daft? Hahaha Cellairis: But thanks for helping me on my response time Me: Read buddy read more

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It does not work to change the screen here and in less than a month change to blue ask for warranty and have not said that logolpee page 180 dls for garbage No sirve cambie la pantalla aquí y en menos de un mes cambio a azul le pregunte de garantía y no tiene dijo que logolpee page 180 por basura read more

IFixit Now Onsite Service - Mobile Phone Repair Near Me

I came her to fix my 7+ cracked screen. After it was fixed, I noticed the screen was considerably dimmer than before. I went back to the store to ask the girl and she said it's because it's a refurbished screen, it is not the original. Why she didn't tell me this prior? I would have gone to the Apple store and paid more for a screen with the correct coloring. Another huge issue is that the screen does not type the correct letters. It also clicks things when I'm trying to scroll. For instance, it will like peoples Instagram photos when I'm only trying to scroll through the feed. It is absolutely ridiculous and a waste of money. DO NOT come here. You will end up being frustrated and spending more to get a new one because this is a nightmare. I should have kept my cracked screen over this piece of crap. DON'T WASTE YOUR MONEY. DO NOT DO NOT DO NOT COME HERE. read more

Can i give 0 stars? Bought my daughter a rechargeable case for her new iphone 6s. The phone won't come out the case, the case overheats when charging, stopped charging the phone. We only bought this 5 days ago. They say they won't help because the phone case appears used. Well duh, the case is white and overheats so the pink from the phone comes off onto the case. They are located right outside Starbucks, near the t-mobile kiosk. Don't do business here. They will not be getting any more business from me nor anyone I know. Horrible customer service, wish i had read the 1 review prior t i my purchase. Apparently they own the one next door as well. Oh,after 10 minutes and a tool, they got the phone out the case. Oh because I'm writing my review he wants to call security on me. He tells them she's writing a review so I'm not helping her. Lol, they are a joke. read more

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These guys really know their stuff! I brought my iPhone 6 in. The flash light wasn't working as well as my cameras flash and the switch on the side of my phone where you switch it from vibrate to ring broke and it was stuck on vibrate. I honestly thought it was damaged beyond repair. I brought it in and with 3 hours my phone was as good as new! It was way cheaper than buying a new phone and even cheaper than paying $150 to Ausrion to send me a refurbished phone. These guys are truly gifted! read more

Great service by Santiago! Best prices around also after calling 10 locations No one can beat there customer service and repair service Only took 20mins to fix read more

This is a service business that comes to your home. Made an appointment to get my cell fixed and the guy never showed up. Didn't call to cancel either. read more

Took my iPhone 6 in for repair of cracked screen, about $45 and works great, had to go back in as screen was defective, they changed out for a new one free and I bought a cool custom case. Great staff and service. read more

Vinay and Santiago are amazing! They both worked on my iPhone 6s and it's like brand new! I went to the gym and someone dropped water in the water holder and I placed my phone in it. The screen took a poop and I could see water in the camera. They were able to do water treatment on it and then they replaced the screen with a new one because it was the only other thing that was damaged. I also got a sweet deal on a screen protector! I saved myself 50 bucks by coming to them vs going to pay my deductible at Verizon! Thanks gentlemen y'all saved my hurting pocket book! They work pretty darn fast for all they have to do to the phones and how busy they are! I definitely recommend this place! Great customer service! I hope my phone doesn't take a shit on me again but if it does you know you'll find me here! read more

Excellent service.. quick and perfect Customer service with great prices!! Will be recommending to all whom crack their phones read more

Santiago fixed my phone in 20 mins when my insurance said it would take 2 days. It was quick fast and affordable. Definitely come by here if you need your phone fixed! read more

Phillip came to my location and repaired my iPhone 8 Plus screen. It took him about 15 minutes and he was extremely friendly! I will definitely be coming back in the future for other iPhone repairs. Thank you Phillip :) read more

Got my phone repaired and got an excellent deal. They charge 115 for an iPhone 6s regular size which is the cheapest I got in the valley. They also add in some stuff to get more for your buck. He looks out for you and gives you the most authentic service, he promised me a temperament glass for my iPhone once I came back and he stayed true to his word. They are honest people and do not charge you if he cannot fix your problem. read more

(Writing this for the kiosk) so I took my iPhone 7 Plus to the downstairs kiosk to get the screen fixed because I've been to the Cellairis upstairs 5 times and each time it's been good. This time the phone looked good cosmetically but internally it was messed up now. The phone would screen would freeze up every other minute and I had to power off the phone to fix it. I ended taking the phone back to get fixed with them and they said they'd fix it. A day later the phone started messing up again. This time irritated I took the phone back and told them I can't keep coming back for this so I paid an extra 40 dollars to get the "original Apple screen" and now the phone screen is buggy and I can't use it for minutes at a time. I don't know what I'm going to do because to my despair they kept the receipt last time I was there. read more

Cleaned my daughters IPhone SE speaker and made it sound like new again! Fast and friendly service! Cheaper than taking it to the Apple Store. read more

I came here for help with a broken iphone. Santiago was great! Very knowledgeable and gave me a fair quote for various repair options. Will definitely go here for any problems in the future. read more

Very good customer satisfactorily service and they even helped me in fixing my iPhone which is broken. It's working brilliant and they are very helping and kind to me read more

Awesome service..... I went last week for servicing my iPhone 5s.they fixed it nicely. read more

A+ Service! Replaced my iPhone screen for a great price. Can't be happier with their work. Thank you MD for your help.

Santiago was a very excellent customer in assisting me for repairing my i-phone 7 ,absolutely recommended coming to this location he will assist you in everything. read more

I would not go here again regardless of how inexpensive it is . They never told me thy were putting an after market screen cover instead of an original screen . My screen cracked after 12 hours . Never dropped it. No slamming slamming on table . It had a warranty and I returned and they wanted to charge me the same . That is when I learned they placed an after market screen after overhearing them tell a customer costs . They said my screen cracked due to it being in my pants pocket. Never again . read more

Quick 15 minute repair for iPhone 6 screen repair. Easily the best price in the valley, make sure you check in!

Came here to fix my cracked screen on my iPhone 6s. They were done in 15 minutes! And now my screen looks so bright and nice. They really know what they are doing here. Shout out to MD for the great customer service! They have good prices and fast service & a very convenient location right in the Northridge mall. I really recommend this kiosk if you need your phone fixed fast and for a good price. read more

Santiago was amazing !!! I needed a surgery for my baby (iPhone 7), who's screen stopped working from a drop. Super helpful man absolutely a pleasure to work with with a positive vibe . Process was quick and efficient and will definitely recommend to my friends. Vanessa will give you great service as well ! Thank you both for a great experience ! :) read more

They are very helpful and even noticed a mistake that another company made in repairing my phone! Go here they are awesome

MD is the nicest guy and was very knowledgeable and helpful with my iPhone 6+. He really took his time and went through my phone and even gave a few freebies and even a warranty on all that was fixed/replaced. Good guys and if I need anything, I'll be going back. read more

These guys are money grabbers. They sold me a defective iPad cover. And then didn't give me a receipt even though I asked for one. The guy said to bring it back for any problems. So I did. I brought it back for repair or exchange and all of their covers have same problem. Don't close properly don't fit right. Of course they already got my money so I'm screwed. I've reported them to Northridge Mall Management. read more

I went to 6 different places no one could help me with my iPhone 7... thank goodness I came here the owner worked on my pine for more than a hour fixed batter , screen and censor!!!!!! All under 200$ definitely will return for any issues.. save my life!!! read more

I called multiple places who were charging $90 just for a diagnosis and I had to leave the phone for 24 hrs. These guys said give us 30 minutes and you can watch what we do to ensure that you aren't being played. Hey fixed the phone all in under an hour. Both employees were friendly and helpful. I would recommend this place to everyone I know. Amazing. read more

I stopped by this kiosk in the Northridge mall to purchase a phone wallet. They had a nice selection. I also purchased a cell phone screen protector made from tempered glass. The person installing the glass had a very high work ethic. On the first try, there was a tiny bubble. He wasn't satisfied with it so he removed the first glass and installed a second glass and it came out perfectly. Not too many businesses would replace the glass for free, just to give the customer excellent service. read more

Great man. Helped bargain when I said it was a little too much. Also. Really fast and did it in front of me so I saw everything. Nice man

Thoroughly satisfied with their services. We took in our iPhone6 plus and our iPad Air for repair, and they were more than accommodating. Santiago was a pleasure and a true professional. If you are in need of effectively service, competitive pricing, and superb customer service. These are our go-to guys! read more

They fixed my iPhone 6s screen that was super cracked and with in 20 mins my phone was ready to use 3 weeks later came back and they were very nice always and I even got good tips on how to take care of my phone thanks so much Viny. read more

These guys are professional fast and efficient. Other places didn't have the supplies to fix my S6 and they weren't competent. They gave me a great price and replaced the internal button with ease. Highly recommend these proficient phone techs. read more

Great place to repair your phone it's affordable fast and grate customer service I highly recommend Santiago was a grate help there competition next door was napping help and very rude read more

The guy gave me a price and I asked if if he can lower it which he did and I was happy. I gave him the phone but then I felt weird or "iffy" like something wasn't right so I came back up to get my phone and he refused to give it to me even though they hadn't started fixing my screen and it had literally taken me one minute to go down an and back up. Then he gave my phone to this guy who took my phone to the mall's "back stage"area (like where customers aren't suppose to go through) and that was really really weird. He then called someone on the phone and kept looking at me like as if he was talking about me or my phone but I can't say for sure. He told me it would take 15 minutes.... it took 45 minutes. I got my phone back paid the suspicious man and walked away. First my phone looked discolored but I just thought you get what you pay for but then my phone lagged, like sometimes the touch screen display wouldn't acknowledge me touching it but after messing with it, it would go back to normal. Then three days later I LIGHTLY dropped my phone and it cracked really really bad and as an iPhone user for the last 8 years I've never had my phone crack so easily and I drop my phone a lot. THHHEEENNNNN today OUT OF NOWHERE my phone now completely doesn't react to touch. The side buttons work fine, Siri and "Hey Siri" work fine but anything having to do with touching the screen, DOES NOT WORK! I am LIVID! SPEND YOUR MONEY ELSEWHERE! They're cheap but so is the quality! read more

I usually don't write reviews, but this place definitely deserves people's attention. Long story short, I came into their kiosk to purchase an iPhone X cover. An employee by the name of Venkat produced an IPhone 8 cover told me the cover would fit the IPhone X. He then told me if there were any issues with the fitting I could come back and return the product. Lo and behold, the cover did not fit. I came back to get a refund back, and the owner apparent (Hossan) looks at me bemused and tells me he does not allow refunds even after telling him what his employee promised. To my disbelief, he even told my wife to "shut up" during our discourse. This will definitely be reported to mall management. read more

Great phone repair! Brought in an iPhone with a broken fingerprint scanner, earpiece wasn't working, neither was the Mic. They discovered water damage and repaired it all on the spot for a great price. Very friendly staff. Highly recommend this spot! read more

Every cheap price, excellent service best place ever to fix your phones, cases and screen protectors

My mother and I had such a wonderful experience working with the employees at Cellairis. They were all so accommodating and kind and fixed my phone screen within minutes. I waited over an hour for an appointment at the Apple Store but they told me that I had to sign a waiver saying that they weren't liable if they lost all of my data/memory. I don't even know why they needed to touch my memory to change my screen but Cellairis fixed it quickly and without any losses. We ended up buying multiple cases and chargers because of their great deals and customer service. They even ordered us a case that they didn't have in stock for my moms phone! Thank you for helping me fix my phone safely and efficiently. read more