We needed to have our dogs stay in daycare for the day. It was a very warm day, and one of our dogs…read moreis very shy. We can't take him to places with a lot of noise or people. He felt right at home with sweet Randi. Randi took great care of our pups and sent us updates during the day. Randi's services were very helpful and needed. I would recommend Randi to anyone.

When I moved to Idyllwild-Pine Cove last summer, I called ARF (Animal Rescue Friends) in town to…read moreask if they could recommend a reliable pet boarding home in the area. I am so glad that they gave me Randi's number, because I have used her several times to take good care of Mountain Max! The only problem is he looks forward to going back so much that I feel guilty if it is too long between stays...lol! You, too, will not be disappointed with her special care for your canine family members!

Groomers on the MT did an absolutely amazing job with our honey. We took our 12 wk old maltipoo in…read morefor her first cut. I was nervous for her because she is easily frightened. Groomers on the MT spent 3 hours grooming her , tailoring to her needs. They gave us recommendations on cuts and really tried to understand what we were looking for. They even cuddled her for a while after she was scared of the blow dryer. And all at a great price! Couldn't ask for more. Highly recommend. pictures attached.

From the owner: Licensed/Certified Pet Grooming, Pet Styling, Miscellanous Pet Services, DIY (Do-It-Yourself) Doggy…read moreWash PRIVATE Suite, DDD ~ Doggy Day Care & In-Your-Home Care/Visits.

Everything's always great very professional no doubt patient obligated and dedicated to what they…read moredo Thank you

Great personalized service. They are very quick and accommodating. Couldn't have asked for better.read more

Made a same day spa appointment. I arrived and Joyce was very nice. She gave me a estimated…read moretimeframe of when my dog would be ready and she was right.. I received a call when it was time for pickup and Joyce brought out my dog, happy and clean. She gave me a run down of how it all went and what was done. I'm happy with my experience. Renaissance got me a same day appointment and my dog was happy. It was reasonably priced (and it wasn't extra for my large dog) and I liked Joyce enough to feel comfortable leaving my dog in her care.

I highly recommend Renaissance Pet resort and Grooming. I have a very finicky little dog and they…read moredid so good with him. I've taken him to several other places in banning and this is by far the best. He looks so good even on his face where they really have a hard time usually his face looks wonderful and they were very professional and very nice and friendly.

My dog was very stressed and didn't like people and growled at everyone, Kathi was great on last…read morevisit we took mask off and she walk him and even gave a treat. Her husband even met Trout and walk him. They are amazing! She got my fear down and got me to control him .

Our has learned so much at Blue Barn Ranch! Kathi is extremely knowledgeable and truly loves dogs…read more The facility is beautiful, clean and functional. Every interaction we have had at Blue Barn Ranch has been positive and professional. My daughter and I have appreciated all of Kathi's encouragement and support!

Just the very best place to care for our dog Charlie. He has some separation anxiety but always…read morehappy to stay with Barbara & Al. We could not do better than 5 stars but they deserve a 10.

This place saved my life !!! We went to a timeshare and unfortunately I didn't know that they don't…read moreallow dog in the property they told me the they would charge me extra and still I will need to get the dog out . I didn't know what to do and called over 20 different pet sitting companies and none of them even want to help me . When I called al and Barbara they heard me crying over the phone and right away they were so sweet and helped me . They could have took advantage and charge me more but they didn't . Very honest and nice couple. I will 100% recommend the price is fair and my dog loved them !!!! The place is very safe and clean. I want to thank them again. I will use them all the time from now on . I'm lucky I found them !!!!

I had a cat since he was 10 weeks old in 2011. He was the love of my life…read more He developed kitty diabetes and lost so much weight and was crying all the time I called this care center and made arrangements to have him put to sleep They were very caring when I brought him in. Very gentle Gave him a sedative to calm him down and finished the task. A few days later I got a card in the mail with everyone's signature on it expressing their condolences I'm sitting here crying now thinking about how wonderful they cared for Sammy. I can not thank them enough for taking care of this. I have one more cat that I adopted at the same time and she will only be seen by this care center in the future Thank you so much

If I could give this business a zero star review and warn you to stay away, I absolutely would…read more But here's my best attempt to giving you the heads up not to support this business I have been with Haven animal hospital for the last 4 years I have exclusively stayed loyal to this business and thought they were a great company Since they have switched things around and gotten a new vet in the office, care has gone significantly downhill Let me start off with explaining to you exactly what happened My golden retriever experienced in almost 5-minute seizure I booked lab and blood work to be ran a full panel for my golden at their office I came in for my appointment. They took my dog and took the blood and all the labs that they needed They told me that I would have the results either the next day or at the very latest Tuesday because they are closed on Mondays Tuesday rolls around they tell me great we have the results and we're just waiting for the doctor to go over them Didn't hear anything else Wednesday rolls around I call and I'm like hey did your doctor get a chance to go over those results? No sorry So I asked if they can hand me the Rob results without the doctor's interpretations They end up sending the results to an incorrect email address when they've had my email address on file for the past 4 years and they never get it wrong when they need to remind me of appointments or vaccination So I call them back later in the evening and forming them. I still haven't received my pet's results and they informed me that they sent it to the wrong email A few of her results are looking pretty concerning. I have one on my friends who's a vet tech interpret them for me. She's also kind of concerned Friday rolls around and I get an email that they're extremely concerned about my dog's glucose levels and that I need to schedule her a follow-up appointment to have in-house glucose test done I schedule the appointment. I arrived to my appointment this morning at 10:40 a.m. I arrived 5 minutes prior to my appointment They leave me sitting in the waiting room until 11:28 a.m. They also have a waiting room overloaded with people and pets Once they do finally come and address me, they make me aware of the fact that they're not going to be able to see my dog today because the doctor isn't in and that they messed up on their scheduling I asked them to reconsider that choice and to give me a better option because not only was I there to get a follow-up on results get an in-house blood glucose test, but I was also going to let them know of other health issues my dog was currently experiencing They informed me that well. Their doctor couldn't see me or my dog that they could still do the glucose test, but it wouldn't be an in-house glucose test. It would be a full lab test all over again and that they would have to send it out and then I would again have to wait for the doctor to interpret those readings which last time it took her over a week to do so. My dog could be having kidney or liver failure and this doctor wants to continue to make me wait for my dog's medical care I argued with them and told them I would like the glucose done today in office with the readings interpreted and then I would like to cut ties with them and stop supporting their services in the next breath of air. The vet tech tells me we're going to do the glucose in-house today and then we're going to cut ties with you as if it was her decision to cut ties I reminded her that it was my decision to cut ties with them because the quality of care that they cannot provide to my animals will not be accepted by me. The animal parent she continued to express how sorry she was that their doctor is always overbooked and has way too many patients. But they keep booking appointments and keep loading her schedule full and then she treats my dog like a dollar sign instead of an individual So instead of my dog getting the prompt and proper care that she deserves and that I paid for I literally left with no answers in an attitude from the front desk ladies as well as the vet technician They couldn't even have the decency to give me my dog's results in a timely manner or to acknowledge my concerns about needing those results in a timely manner because my dog could possibly be in renal failure and they refuse to acknowledge that I will be making a report with the ASPCA as well as the better Business bureau as well as my credit card company And I will also be finding out who owns this practice and I will be going after them legally as well If you want to keep a business in good standing, maybe treat your customers with a little bit of decency and respect. Don't make them drive 40 minutes out of their way for an appointment with a vet and then when they get there and sit there and wait for almost an hour in your waiting room.

What a relief it is to be gone a week on vacation returning home to a very content 18 year old cat…read more( that we always think is dying) and a year and a half old dog that acted like I just returned from the market. How fortunate to find Kat and her team who are professional, provided great communication, pictures and videos, and I had a worry free time away. From the moment my pets met Kat, she commanded instant respect. Kat has that magic that animal respond to. My dog Bella watched her like a hawk and did everything she asked when she said it. Even things I didn't think she would understand! I realized in that moment my dog has been ignoring me! LOL Go ahead book your stay with Kat now, I already booked our next trip with her. I selfishly almost didn't want to share her if you know what I mean.

I've sent my mini Sheltie puppy to Kat's in-home Board and Train program twice now and she has done…read morean OUTSTANDING job with him!! He first went for 7 nights when he was 4.5 months old and again for a 3 night refresher to reinforce existing skills and learn an important new command once he was more mentally mature at 7 months old. Kat took the time to really understand his lifestyle and shape his training goals with me ahead of both stays and both times we got back a happy, healthy and focused pup who loves to show off his tricks and manners! He was understandably a little nervous the first time we dropped him off but the second time he was thrilled to be back, which just shows how much fun he had there with her!! You can tell that Kat cares deeply about the dogs she works with and I'm so glad we found her out here in the desert. I highly recommend the customizable board and train service to provide structure, fundamentals and/or personalized learning (then you just need to stay consistent at home continuing to reinforce the new skills). Thank you Kat for all you've taught Ozzie - we will definitely be back!

Picked up our puppy back in July 2025 everything went smoothly it was great!…read moreMy boy Benson is almost 7 months old and he's such a good boy and super healthy

UPDATE 8/18/26: The breeder has now publicly stated that she does not know who I am and that we did…read morenot purchase Snapdragon from her. I have attached screenshots of my July 2017 Facebook conversation with Linda from the business account. On the day we picked him up, I messaged her to let her know when we would arrive to pick up Snapdragon, and the account responded with Diamond Oaks Ranch's contact information. A few days later, she contacted me asking, "how is the pup," requested pictures of him, and described him as "a very sweet pup." I am disappointed that rather than acknowledging our experience, the response has been to deny that we purchased our dog from them at all. I am posting the contemporaneous messages so prospective buyers can see the documentation and draw their own conclusions.

Rocky is a great guy and he is a great dad to the dogs he cares for! I will always choose him when…read moreI need to have my kids taken care of when I need him!

Our pups loved staying with Rocky during our recent vacation in Palm Springs! Rocky was flexible,…read morecommunicative, and most importantly very caring of our fur babes. We hope to see Rocky and his pup Sam next time we are in the area!