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    Idoux Carpeting Cleaning

    5.0 (3 reviews)
    Closed • 8:00 am - 5:00 pm

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    Carpet cleaning

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    Stanley Steemer - Looking in where filter goes in! Wow! Stanley Steemer clean!

    Stanley Steemer

    (38 reviews)

    Booked a cleaning for today. Scheduled time 12-5pm. Got a…read morecall at 4:30 that the team was delayed due to previous job going over. Would I be ok with an arrival between 5 and 6. I agreed. Got a auto text at 5 that "name" was on his way soon. Got a call at 6 from ..., that apologized for the delay but he had just got our appointment assigned to him. He thought he was done on the last job and had to go back to the shop which was 20 minutes away. Which meant another 40 to get to our house. I agreed but asked about a discount. He said I needed to call whoever called me earlier. I called and they checked with dispatch. Supposedly dispatch said I had already received at $15 discount and no more would be given. The $15 is their "back to school" discount offered to everybody. I said it was unacceptable and she sent message to manager. General manager called back at 6:20. Explained the situation. He said "it had been a hell of a day" and that the driver had a flat tire. I said "well that's interesting as this was the third excuse I had heard, all completely different." I again told him I was sorry they were having issues but we were now at 2 hiurs past our scheduled arrival and again asked abut a discount". He said we can come tomorrow for $99. That is the discount they are offering for new customers. I declined, let him know I felt disrespected and lied to and he had lost a customer. He said ok. I declined service and he hung up. As of 6:40 he was still scheduled to arrive at 7:06. We went to dinner.

    Do not use, do not use!! Their work was not good at all. My wife had some inexpensive jewelry in…read morea drawer and a week later she could not find it!! Honestly, we do not know what happen to it--maybe our Golden Retriever ate it. Although, I highly doubt it.

    Idoux Carpeting Cleaning - carpet_cleaning - Updated October 2026

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