TLDR: You are required to set up appointments for all visits now…read more After attempting to apply online (which didn't work) I happened to be in the area for the DMV so I figured I'd walk over as it's not stated anywhere online that you must have an appointment. When you get there the loud speaker announcement states they have appointments available within 5 days. I almost laughed because it's wildly inaccurate. I'd booked an appointment a few days before for the first one available - almost 3 weeks out. Even if you go by business days, it's not close to being accurate. Currently they'll let you sign in, get a number, wait for 30 minutes, then call your number, and at your window you'll be told to make an appointment and they'll refuse to help you further. It's absolutely bonkers and I've never seen anything like it. After I was told I could wait an additional 3-4 hours for the possibility of speaking with someone, I asked if like the DMV they could text me when someone can speak with me. No. No, they don't do that either. I left. I will say I ended up googling and found a great thread that talked about the different processes people have used to get into their non-working SSA accounts. I tried a few of them and was finally able to log in via IDme on an incognito window so I could download a statement of my account, which solved about half of what I needed. Overall, it was a pretty awful and extremely inefficient experience all around. Definitely would not recommend.

You guys waste peoples time. When I came the last time to get proof of my appointment etc I was…read moretold to bring my homeland security and whatever documents, ID etc. I let them know that my resident alien card was stolen and that WAS OKAY as long as I had papers from homeland security with the number etc. I have recieved a SS card from here before and even brought my married SS Card that I had recieved from here as well. When I asked for proof of my appointment to show my job you guys blacked out my SSN for what? Come today and the Asian lady tells me at window 8 I can't take your documents sat there for how long looking at the computer and when I handed her my stuff and my OLD social security from when I was married say I can't take none of these. I need your resident card. I told her I told them it was stolen when I made the appointment I am in the process of getting my citizenship I was just told since my father was a US Citizen and served in the navy I havr to file for my citizenship. In the process of this now then the lady was like I don't know if you're going to be approved. I was llike excuse me? She said oh I'm sorry I just need the card. They should of said that to me so I could pull it up online with the number and whatever expiration date she said she needed. You had me come here to waste my time and be rude about it. I've should of known better to come here because when my mother passed away I came here to give her death certificate and the Hispanic man who called my number told me I don't need to take that from you the mortorary will send all of that to us. Okay I was there with it reporting her death. Just a waste of time here

Always responsive when I've needed them. I've found them to be courteous and kind. They do a great…read morejob protecting the community. Thank you, WCPD!

Gonna hand it to WCPD, they don't mess around. I've once called in to report a noise disturbance…read moreand a cruiser showed up within 5 minutes. Granted, the police dept isn't too far from us. That said, I wish WCPD would be more aggressive/decisive in going after all the out-of-control drivers in Walnut Creek. The amount of near collusions btw vehicles or ramming into pedestrians is deeply concerning. Things only get turbo-charged during the Holiday season... Launch a Holiday campaign and go after the bad actors behind the wheel. Lives are at stake.

Fast and easy to get birth certificate Got there just after…read morethey were open on a holiday and got out 25 mins or so later

I finally decided to come to CCC Records office because researching online at home does not give…read moreyou the image of the documents. I could not be sure if the documents are exactly what I wanted. I was very pleased with the service I received, specifically from William. He was polite, very responsive, helpful and patient with me. (He was probably biting his tongue to not say something hurtful or rude). Anyway, my effort in going there was so worth it. I should have experimented more in navigating their computer instead of getting frustrated. Now I know the quickest way to find specific documents in their database and get hard copies. Thank you much!

My experience was pleasant, professional and provided the information needed. The information I was…read morerequesting was not available however she provided me with contact info needed.

This review is directly related to the bad experience I had with Allstar Medical Supply off Mt…read more Diablo Blvd in Walnut Creek. When I called and spoke to Jay at the Walnut Creek Chamber of Commerce about this situation, I couldn't believe the defensive, uncooperative, and unsupportive response I received from him. My expectation from a Chamber of Commerce member would be to listen to the complaint, investigate the situation, evaluate the charges, and negotiate better business practices so both parties can have a successful resolution. This was absolutely not the case with Jay. He had no interest in listening, investigating, or becoming involved with any part of this situation. His quick jump to taking this complaint to small claims court was mentioned several times. My question is why have a Chamber of Commerce if it is not there to help promote better business practices in the community. I felt Jay heard nothing I was saying nor was he interested in becoming part of the solution. He was part of the problem. Don't other Chamber of Commerce members want to know how he is running the Chamber's business??? Aren't they paying the Chamber for better community relations?? Does anyone else have experience with this situation??

Friendly workers I was in and out in less than an hour there's free parking everywhereread more

I had an appointment, my service person was astute and very comfortable to work with. It was easy…read moreto find and a comfortable waiting room. I was seen within 7 minutes. Out on 30, what's not to like!

Review #243 - 2016…read more Well, here's another place that I'd NEVER imagine myself writing a 4-star review for... Going to court is probably one of the worse thing that I could ever imagine doing on any given day, especially traffic court. My nephew got a speeding ticket and we ended up here twice because the first time we showed up, we were told he had to bring a parent or legal guardian since he was under 18, which I'm neither. The reason for my good rating is because I felt like we were treated like human beings rather than looked upon as criminals like other courthouses that I've been to. The officers up front who were checking us in were kind and polite, the cashier was helpful and nice, even the bailiff and judge were nice. I'm been to the Richmond courthouse plenty of times--so, if you want to see why I think this courthouse deserves a 4-star rating, you'll have to go experience the ghetto first.

I came here to be support at a court date. First of all, Judge Susan or something like that in the…read morecenter room, is completely unfair, rude, gave a first time child of 17yrs old No hope, No chance and stated he needed harsher punishment, who says that?! I just feel like we were all treated as criminals when we were just in audience? The child had no chance I'm not understanding the humanity of this judge?? I had to put 1star and that was for the officers in front who were human!

Went to their open house and breakfast great place meet 6 hooligans there, got a lot of picturesread more

Well deputy fire chief Aaron Mc Alistar must have seen my 1-star Yelp review because the other day,…read moreout of the blue I received a FULL reimbursement for ambulance services. This after they had sent it to a collection agency and I had been forced to pay it. (See other Yelper who, like me, had received a collections notice WITHOUT a prior bill.) I received a bill two years ago, called Fire department billing office explaining ambulance had refused to take me to John Muir, (in our county and the only hospital on my insurance) and was assured it would be taken care of. Then suddenly a collections agency contacted me. But thankfully, we have Yelp where us patients can finally be heard. Thank you, Yelp! PS I will modify or remove my reviews WHEN the CCC Fire Department changes their unfair and illegal billing practices.

Waited a bit which i totally understand but the girl at the counter was amazing, fast and efficient!read more

I have not yet to go to this building I'm debating on going there because the 800 number the…read moreautomated system can never understand what's going on there always having technical difficulties they can't understand they only give you three options and those three options are not what I'm looking for and soon as you press the button to speak to a representative they've already reached the maximum amount of calls it's horrible because even after you turn in a claim form it takes up to 14 days some weeks there on time other weeks they're not on time and your questions never get answered because you can't get anybody on the phone so reading everyone's response I'm in limbo about going to the office the unemployment department and the government suck big time and I don't understand what the issue is when the purpose for this is for you because you worked and at this time you are in a situation where you need your money and they hold on to it like it's theirs I hate that my foot is injured and if I could give zero Stars I would to the whole unemployment system I've been trying over a week to get someone on the phone starting directly at 8:00 in the morning the new updated system is not an improvement it's worse than it was in the first place if I can help it I would never use this system again and I hate that I have to pay into disability because it's a struggle to get my own money when I need it my bills are late my rent's late because I can't get in touch with anybody and I get no answer so I'm just like a Sitting Duck this system is awful it's definitely not helpful it gives you more stress while you're already in a situation that stressful enough

PASSPORT SERVICES: Made an appointment for passport renewal…read more& showed up with all paperwork ready to go (pics, birth certificates, ids, checks, application, blood work --JK..I had it all. I was greeted by receptionist (no smiles just a "hello" and asked to take a seat (we arrived 30 min early to our appointment). A few minutes later the passport processor called us into her office. No greetings, just looked at me through the glass & I guess assumed I'd just know to give her all the paperwork. I did. She looked at all of it, started the process & was silent.. except when she had a few short questions. It was extremely awkward & it felt like going to DMV where they're not necessarily mean but not at all friendly. NOTE: THEY DO NOT TAKE PASSPORT PICS HERE.

San Ramon, you're growing up! How about a bright, shiny and new city hall to get the party…read morestarted? Yes, please. After living in San Ramon for almost 9 years, I was fairly unimpressed with the old City Hall digs in a nearby business park and was very happy to hear that my well-run city was going to get itself a new place to call home. So, how did it turn out? Well, I think it's beautiful! I love the rotunda (the round portion of the building with lots of glass and a shiny floor), it's grandiose and a perfect showpiece for the city. It's clear that the building was built using the latest in environmental and technological bells 'n whistles, which add to it's splendor. I happened to visit the NEW city hall for a trip to their passport office and was very pleased with the friendliness and efficiency of the staff. Congrats San Ramon, you've successfully built yourself something to be proud of - a lovely new City Hall. 5 stars.