Used post office, took over 2 hours- failed. Used police…read moredepartment - failed Came here, took about 20 minutes, first time go. Proprietor is professional and knows what he is doing. I should have saved money by coming here first.

I had a wonderful experience here getting my Livescan & Passport picture done. I called before…read morecoming and he gave me the total price I would expect to pay, which is we lovely because every where else said they need to see my paperwork before they can quote me. As a new Mom, I just didn't have time to drive everywhere. It's walk in only and there were two people ahead of me and I felt the service was so fast. The person helping me was absolutely so sweet and kind. I highly recommend this place if you need fingerprints or passport pictures.

Excellent service. Quick and efficient. Nice clean organized shop. I had to do the live Scan and…read morethey were very fast and knowledgeable. They charge $30 rolling fees and it was 25 for the government $55 total. a lot less than I expected thank you very much

Best live scanning in OC! The staff were professional and efficient with their time. My shallow…read moreprints are challenging to get and she didn't stop trying until she got them. The rolling fee is $25 plus the DOJ and/or FBI fees. I was in and out in 5 minutes. They are training another person to live scan so I can assume the nonexistent wait time will remain nonexistent.

Theresa is highly professional and responsive…read more I had a complex situation and she consulted with me real time and extremely promptly. She also had the expertise to walk me through the documents. I feel confident that everything was taken care of properly. Unusual level of customer service.

Friendly and super speedy service. Used them for live-scan fingerprinting and notary services…read more.. highly recommended! Located in a small two-story office building, right across the airport.

If you are looking for reliable and prompt mail service, this is it! They never missed or misplaced…read moreall my mails. Even the packages are delivered to overseas locations when I am traveling. Kevin is very professional and kind. I look forward to use his services for many years to come.

Great service! Kevin is super friendly and helped us quickly with setting everything up. Everything…read morewas smooth, fast, and stress-free. Highly recommend!

Fast and easy process appreciate the availability being easy to walk in and have your fingerprints…read moredone for whatever you need. Pricing is fair.

Called before we showed up to make an appointment just to be sure. Super fast, and efficient. Love…read morethat. Would recommend.

Young was incredibly helpful, sweet, and kind to me! She saved me a massive amount of money after I…read morehad already left the store after catching a payment issue on her own! They don't make honest and understanding people like her anymore.

I called to get my PO box number that I close and she couldn't even give me my PO box number cuz…read moreshe said it was closed so I have a hip problem today and it's hurting and it hurt me to walk around my apartment and get the information which she could have just told me easily over the phone. I also told her I was moving out before I was paid up till and she made me give the key back. And I was still paid up for the end of the month I would not recommend this place at all

Super fast and easy live scan. Karen was super nice and helped me fill out my passport form too…read more The place is upstairs facing the street and really easy to find. I was in and out in no time. Definitely recommend if you need something done quick. Live scan $30 Passport photo $15

Quick and easy, made it simple for you to get things done. Pretty upfront and left without feeling…read morequestionable aside from parking but tbh, it isn't too bad. Just a tad sketchy looking but nothing really going on.

Hidden gem! I usually drive by on autopilot, but I needed DHL services and their website gave this…read moreas a local option. No long line, that by itself a total score. Super patient, THANK YOU for all your help!

I've been a customer here since 2016, and for many years everything ran smoothly under the previous…read moreowners, George and Kay. I never had a single issue with them. Since the new owner took over, the level of professionalism and reliability has changed dramatically. My last three visits in November were all problematic. On one morning, the owner arrived about eight minutes late, and another customer was waiting with me. On the other two mornings, I arrived at 9:00 AM (their posted opening time) and the store was still closed at around 9:12 AM. I never saw the owner arrive on those days, and I eventually had to leave because I couldn't wait indefinitely. I have photos documenting these late openings. These late openings were not isolated mistakes. They formed a clear pattern over multiple visits. After failing to pick up my mail during these three visits, I stopped going in person because I could no longer trust that the business would open at its posted hours. Because of these repeated delays, I asked the new owner to confirm a 9 AM pickup time for my remaining mail. I wasn't asking for anything outside their posted business hours. I even gave a wide range of possible days. Despite that, my messages were ignored for two full business days, even though I replied within a couple of hours during their business hours. When I finally received a response, it was a single word "Monday" with no apology, no explanation, and no acknowledgment of the previous delays or missed openings. The communication was consistently cold, minimal, and unprofessional. Update: I went in on 1/26/2026 to pick up my remaining mail. The owner arrived at 8:58 AM, and I was finally able to collect everything. I asked for a one‑month refund because I was unable to access my mailbox on two separate mornings in November. I waited until around 9:10-9:12 AM both times, and the store never opened while I was there. When I requested a refund, the owner responded by saying, "I called you," even though I never spoke with her. Regardless of whether she called, the issue was that I physically showed up during posted business hours and could not access the mailbox I was paying for. The time I lost waiting outside cannot be recovered, and her response showed no understanding of that point. This experience is completely different from the reliable service I received for years under the previous owners. After 8-9 years as a customer, I ultimately decided to cancel my account because the service under the new ownership no longer meets basic expectations. Everything in this review is based on my actual experience, with photos and message timestamps to support it. I also want to note that the current 4.6 rating on Yelp was built over many years by the previous owners, George and Kay, who were consistently reliable and professional. My recent experience reflects the new ownership, not the service that earned those earlier reviews.