Unlike the Sugar Creek UPS store that I went to previously to get finger prints the IdentoGo was…read moregreat. As far as price is concerned the price difference is well worth going to a place that treats you with respect and is not rude to the customer.

I had to get fingerprinting done for my license. So, I chose the IdentoGo location closest to me…read more If heading from the south on highway 90, I would just get on the feeder road sooner to avoid missing the small street that this spot is located in. They have ample parking in their private lot. What's actually interesting about this service is that they're located towards the back of the Texas Gun Club store when you come in. Before you walk towards the back of the store, check yourself in first at the computers along the right side of the store so that IdentoGo knows you've arrived. I think on this particular day, they had only 1 of the 2 fingerprinting machines running. But, the wait wasn't very long. They called my name and brought me in. I was done with fingerprinting and paying within 15-20 minutes. The woman who was helping me with the fingerprinting was sweet and professional. Don't forget to bring a valid drivers license and credit card. They do not take copies of ID nor do they accept cash. It was also under $40 for fingerprinting, which wasn't expensive. Overall, their service was efficient. One more thing - they do take walk ins, but it won't be as efficient as if you had an appointment. They might tell you to come back another day.

Nathan is a horrible manager, employee, and general individual. I truly try my best not to allow…read moremy feeling to intersect when conducting my business. I can ignore a lot of things. However, Nathan has to get out of his feelings when a customer is expressing dissatisfaction with the service he provides. Nathan is demeaning, derogartory, and rude. Since the "mandatory" implementation of US postal F1583 renewal process, this guy has completely lost his mind. It is borderline power tripping. I was not asking for any special treatment, but what Nathan should NOT do is prohibit/delay my process of receiving mail that's address to ME, for ME, and C/O of ME. I've had my box with Pearland Postal Plus for some time and the hassle of changing my service is daunting. Beau and other staff are GREAT, they've never given me special treatment, but Nathan is incorrigible. I hope they find another store manager because he is bad for business.

I called ahead during the week to verify the Notary hours. I came around 10:30 ish in my morning on…read moreSaturday and told the person is out on errands. If you need someone to show up to their job and be present at the designated hours, this is not the place. We are all busy, and plans are weekends accordingly for errands. Call first if you want to be sure.

Excellent location if you live in the downtown area. The hours are quite peculiar, so before…read morevisiting be sure to check. They are also closed for a student during lunch because there is only one worker. Always fast and family service though! It is located on Fannin Street

This lil booth is tucked away behind the elevator bank in 2 Houston Center. The entire station is…read moreprobably no bigger than my work cubicle and is staffed by one employee who makes things snappy and quick. You're heavily encouraged to use the lounge area right next to where the line starts to fill out your forms ahead of time and you will be charged for extra tape. Be sure to note the lunch break and 4 PM closing time as the USPS website will give you a generic 10AM-5PM. For being a one-man team, this spot does a good job. I got there right at 11:30 and shortly thereafter a line of 5 people built up so try to come early or right after his lunch break is over.

Great prices and helpful staff. After paying so much for toner refills I send bigger print jobs…read morehere. They print so much more than copies too!

I had received a recommendation to send my work here via another printing shop, mainly because they…read morecould get big print jobs done in a short amount of time. My 5 star rating is really attributed to Darrell, who was the only person I communicated with and he delivered with stellar results in timely fashion. Darrell was professional and super cordial on the phone and was quick to explain their prices, the process and the estimated print time. After a quick email with my printing attachments, he was able to call me back and give me a realistic timeline for my print job. In less than 24 hours, he was able to produce several high quality print jobs on foam board (36x24) and charged me $60 each. While I'm aware they're not cheap, they're not nearly as expensive as any print job I dealt with back in NYC. (#1) Plus, the work was again, outstanding. While I used them for boards / posters, I know they can handle far more complicated print projects. Their services also include business cards, marketing brochures, books / booklets, maps, blueprints, charts, menus, t-shirts, and even laminations. I wouldn't hesitate to use their services again. It was an easy process and the perfect place to utilize printing on a whim. Thank you Darrell for being the man. ____________ (#1) Yes, yes, NY is expensive.

I much rather come here than go to the postal office. I appreciate their timeliness and service…read more I'm usually in and out rather quickly as they multitask and support customers coming in and out.

I dropped off a phone for ups and I received my tracking receipt and it's after hours and tracking…read morenumber was never recognized by ups tracking. I will have to wait til an entire holiday weekend to receive a phone from insurance because of employee who did not do his job because he cannot handle all he has to do.

**1-Star Review**…read more Extremely frustrating and disappointing experience at this UPS Store. I paid an additional fee specifically to have my package delivered to the store. According to the tracking information, the package was **delivered to the store**, so I went there expecting to pick it up. I ended up waiting **approximately two hours** for the store manager then told me that the package was never delivered to the store, even though the UPS driver stated that he "did deliver the package". When I asked for help resolving the situation, I was essentially told that there was nothing they could do and that I needed to file a claim. This is unacceptable customer service. I paid extra for the package to be delivered to the store, the tracking information showed it as delivered, and the driver confirmed the delivery--yet the store could not locate my package or provide any meaningful assistance. After waiting two hours and paying an additional fee for a service that was not properly handled, I left feeling completely frustrated and dismissed. Customers should not have to spend hours trying to locate a package that the tracking system and driver both indicate was delivered. I would not recommend this UPS Store based on this experience. The lack of accountability and customer service was extremely disappointing.

First, I don't normally write reviews, but my experience at The UPS Store 3941 on Louisiana Street…read morein midtown Houston Tx was so disappointing that I felt it deserved one! I came in to return a warranty item and emailed the store the documents I needed printed. The email had multiple attachments, but I only needed 2 pages, the return label and the UN label. The employee initially helping me, Bell, said she hadn't received my email yet, so I waited. While I was waiting, she began helping other customers. After those customers left, I was left standing there for several more minutes without anyone checking back with me. Eventually I asked another male employee who was standing at the front, if my email had arrived. He confirmed that it had and I told him that I only needed the two documents printed. A few minutes later, Bell returned with all 13 pages printed and told me I would have to pay for every page. I explained, I had already told the male employee that I only needed two pages. Since Bell had walked away and never came back to continue helping me, I reasonably believed the other male employee had taken over my transaction. At no point did anyone ask me if I wanted all of the attachments printed. What bothered me most wasn't the cost of the extra pages, it was the dismissive customer service. When I politely asked if an exception could be made because of the lack of communication, I was simply told no and Bell walked away. When I asked Bell for her name, she ignored me and walked to the back. I then asked two other employees at the front for her name and neither would provide it. The lady with the tattoos on her arms just shrugged her shoulders and the male employee said "it's my first day". It wasn't until another employee came from the back that someone finally gave me her name. Ironically, he was the only person who showed genuine professionalism during the entire interaction. I ended up paying for the pages because I had already spent the time waiting, but I left feeling dismissed, ignored, and frustrated. I was never rude or argumentative. I simply expected basic communication and courtesy. I hope management reviews the security footage of this interaction because this experience fell far below the level of customer service I expect from a UPS store. Unfortunately, after this experience, I won't be returning to this location.

I've been coming here since I was a little kid!…read more The staff is small, only two that I know of, but for that reason both employees remember faces. They are always happy to help me with whatever I need, including finding cheapest rates and boxing up specialty items. They feel like my next door neighbors - they are all so sweet. Thanks for 20+ years of service guys.

This place is the best. I use them exclusively for all my shipping needs which means I never have…read moreto use the post office. Hooray! The owner and employee are soooooo nice; always willing to help, polite and cheerful.

THE BEST FEDEX OFFICE - PERIOD!…read more Efficient, fast, and genuinely friendly! Walking into this FedEx Office feels like walking into a place where a bunch of your friends just happen to work. From the moment I walked in, I was greeted with smiles and outstanding customer service. JoJo helped me, and was absolutely phenomenal! Jojo immediately understood what I needed, handled everything quickly and efficiently, and did it all with a smile. Customer service like Jojo provided is rare these days, so it truly stood out. I ship items frequently and have visited countless FedEx locations throughout the city. Not one of them inspired me to write a review - until now. Needless to say, JoJo and the entire team at the W. Gray FedEx Office are going to get to know me well because I've officially found my go-to location. If you're looking for a FedEx Office where you're treated like a valued customer instead of just another transaction, this is the place. Five stars isn't enough!

I received horrible service at this location. I needed to mail one piece of paper, nothing…read moreextraordinary. I gave the young lady at the counter a piece of paper with the recipient address and she pretended not to understand what was written. I guess they don't require employees to have literacy skills at this FedEx. On top of her terrible attitude, she kept coughing in my face. I'll visit the Washington Ave. location next time - they've always treated me well there...