Recently had a new Soft Water system installed. The Clean Water Guys' team of Tony and Trevor…read moreshowed up on time and ready to do a great job. Installation was quick, clean and professional. They even took their shoes off when coming in the house! Tony additionally took the time to answer all our questions concerning how the system operated. Price was very fair. We have them do our yearly maintenance on a water purification system as well with similar results every time. Great customer service. Nicely done.

Clean Water Guys do a great job! Trevor was are technician. Answered all are questions! We are…read moregoing to upgrade are Water system with Clean water Guys, great company

The water really taste good and is worth every penny Best for your money and convenient of all…read morethings

I signed up to rent a top-of-the-line softener and reverse osmosis system over three years ago…read more With the understanding that they would keep it serviced and provide the salt for the softener and filters. They never came back to do ANYTHING with either after they got installed. Not even so much as a phone call to check my satisfaction with it. Until about 6 months ago (about 2.5 yrs after install). They came and replaced the filters on the osmosis system and still showed no interest in the softener. I had to ask the service gentleman to check it because it hadn't been checked or serviced since installation. He went and checked settings and that was it. I still deal with itchy dry skin to this day, Nov. 18th, 2025. The guy that installed it, hooked it up in a way that I have/had to shut off the valve to bypass it any time I wanted/want to water my lawn. Because he didn't separate the system from the outside faucets. I did not contact them about the lack of service. Because they are the service provider and come up with the contract. Therefore, I should not have to provide them a reminder call. Despite all of this the monthly rental fee has continued to increase from $78.11 in Dec. 2023 to $93.67 Nov. 2025. I contacted them and wanted to cancel my rental agreement about two months early and was informed that there would be an early cancellation fee of $200. I chose to go ahead and wait. I contacted them again after it expired and was then informed that there would be a $200 handling fee. Don't understand this one! Because it is their equipment and I do not recall her saying anything about the handling fee on our previous communication. Only the mention of the early termination fee. Probably in their fine print somewhere though. Need to get an equipment pick up scheduled again as the first scheduled time did not work out for me. NO, I WOULD NOT RECOMMEND THEM!

I would recommend staying far, far away from this company. The sales person was great, the…read morescheduler in the Omaha office was also great to deal with, but the service is lacking and the product was substandard. Having it removed after having it in my home for less than a month and operating it for just a few days before it flooded our basement.

From the owner: We are a locally owned and operated water treatment company with our Corporate office in Fremont…read moreand Branch locations in Omaha, Columbus, Norfolk and Grand Island. We specialize in Residential, Commercial and Industrial water treatment. We also carry a full line of drinking water products from under sink Reverse Osmosis to all sizes of bottled water and bottled water delivery.

Great place to fill up water cooler tanks for cheap, self service so you don't have to rely on…read moreanyone or mess with store hours.

Very friendly and honest very helpful I have been buying their water for over 20 years Best…read morequality water in town

The machine is perfectly invaluable. Cleans New York City tap water 'til it tastes like a clear…read moremountain stream from the old days. But the main thing I wish to note is the people. First, you can actually call them up and they answer the phone! Holy Moly, remember that? Everyone there has spoken to me as though I were a neighbor, or at least an important customer, even if they had understandable trouble following my meandering questions:) I'd like to single out Karl, who takes care of servicing. I had had my Mini CT countertop baby for well over two years when I finally managed to crush the mechanism to tighten the lid; I had been severely (and ignorantly:) over-tightening the top every day for two and a half years when it finally began to protest my treatment. Spoke to Karl, who diagnosed the problem in a minute over the phone with a little help from a quick pic. He said I could send it to him and he'd fix or replace it. I of course expected to be charged since I had inflicted the damage. But it came back all perfect again-- with a 0.00 dollar invoice! During those 18 or 19 days without my machine (took USPS a full two weeks to get the lid from NYC to NE), I felt as though I was drinking from the toilet. You need this (100% AMERICAN-MADE) machine, even if you don't know it ;) My dad used to tell me to make the investment for quality tools: "You don't save money on tools; you spend money on tools-- which will save you money." Not only was it worth every penny, but has paid for itself several times over by now, saving us the 2 bucks a gallon for commercial distilled water in toxic plastic jugs-- as well as all the time and bother going to the store and carrying gallons of water back to the apt. God bless Pure & Secure for making an excellent and rather important product, and standing behind it like a good old honest business which makes something that helps people in the most basic and vital way. Can't say enough, but I think I have.

I have ordered 3 machines with them and had major problems with all three. They replaced the last…read morelemon with a new machine and it never worked. The tank gets dangerously hot. We had paid electricians and engineers to see if there was a problem with outlets or they could figure out. Customer service doesn't care. Nothing gets resolved and it's a lot of money to be ignored. Save yourself lots of hassle do not buy. They suck. They should have people be able to facetime with you or send someone out to help or replace faulty unit. They just hope you go away but the product is unreliable, pain in ass.

I first learned of this place because of a Yelp elite event…read more I came for another visit recently (not related to Yelp) and had a good experience again. You can use a personal desk space, but I opted to sit in the kitchen/break area, which is large and comfortable. Coffee, snacks, and Artemis teas are available (and free!). My only complaints were that there are not a lot of electrical outlets in the break room space. Also, it was quite chilly, I should have brought a light sweater or hoodie. Neither of these things were much of a problem though. They have a free coworking day on the second Thursday of the month. I highly recommend giving this a try.

The space is so awesome! When you walk in, you will see the coffee shop. You'll walk past that area…read moreand onto the elevator (pictured). Everyone that is on staff is welcoming and friendly. There is lots of free space to work out in the open (pictured), beverages and snacks really add to the experience. I plan to come back soon to get a new scenery as someone who works from home.