This company is phenomenal!!! From our meeting with our salesperson, Scott to the installers I can't say enough about Ideal Garage. They showed up when they said and their workmanship was amazing. Everyone we met during this experience was professional, kind and knowledgable of the product and installation. They kept a clean work space and the job was done beautifully. I would highly recommend Ideal Garage!!! read more

Very grateful to Kelby and Ideal for thier quality service of our broken garage spring. Responding sameday when our only vehicle was held captive on a Saturday. We are very satisfied and heartily recommend Ideal. Thank you for your service to all the veterans at Ideal. read more

We asked this ideal garage to come out and give us estimate for a new garage door opener. We were quoted $2500.00 we were flabergasted, we are seniors and wanted to get a 2nd opinion. We went to Lowe's purchased a garage door opener with remotes paid $179.00 and asked for instalation which ran $179.00 they came out within 2 days of purchase and we now have a new garage door opener with remotes and smart opener. So just a warning I believe they saw us at old " which we are" but we knew we were being scammed. I think this is shameful!! But shout out to Lowe's and their vendor not ripping us off. read more

Mixed review. Good: very timely, polite and pleasant service reps. Work was done effectively and well. Not-so-good: They have changed their business sales model recently and now try to upsell things that are really not needed, and at unusually high prices. I have experienced that twice with them recently now at two different homes. Have used Ideal for years at my home and for a rental property, but I will not use them again. read more

Ideal Garage - Get an estimate first from someone else for a SPECIFIC named repair/replacement. Google will provide average cost ranges. - Garage Door Services Near Me - Tempe, Arizona

Patrick is the best! I've been in my house over 25 years. Same door. Patrick installed the new opener several years ago. Thru the years I have needed a few spring adjustments. Today was a whole other thing. Tried to fix it myself. Haha. I was on the step stool puling on the cord. I went flying. Serious ouch. Door was left open. Called Patrick and he was able to come out quickly. Same day. Reasonable. Fast. Ohhh and super nice. Respectful. Professional. Patrick and Ideal Doors is on my short list of three reliable contractors I have found in my 25 years of home ownership. Simply the best! read more

Excellent service and a very high quality product. The installation was prompt and high quality. Price is high.

I'm sorry, but this sounds like a scam. I'm sure they do quality work and are good people, they better be at their pricing. I got an estimate to replace my broken spring. Got upsold to replace everything but panels for over $1200, or i could replace my spring only for $700+. I can get a whole new door at Home Depot for those prices. So i paid the service fee and before Ideal left my driveway, i was on the phone with another vendor that confirmed a spring replacement was about $250 and that they'd be here within the hour. I'll see what they charge to overhaul my door as Ideal wanted to do so that i can compare pricing, but certainly apples to apples on springs, Ideal is hugely over-priced. Confirmed with my neighbor that he paid about $250 as well. Springs are about $60 online. Come on Ideal! I get your veteran-owned, but I don't want to pay for the retirement benefits and VA bills too. Update: other door company just left after about 45 mins worth of work, and I have a working garage door again for $238. Far from the $700+ quoted by Ideal and the $1200 upsell business. Everything i pointed out to the other company that Ideal said i needed, they said it was fine. So I gladly paid Ideal $89 for their dispatch fee to confirm that i'll never use them again. I have found my new garage vendor. Not sure how folks are giving 5 stars here unless they were just trying to poach me and no one else has experienced this. Sure, they are unbelievably nice and i'm sure they do quality work, but they are WAY overpriced compared to the competition. If you have extra money lying around, then maybe they are good for you. read more

Our doors are beautiful!!! They did such a great job installing. The workers were all extremely professional and friendly. They took their time and did the job right. Spent hours completing our install and made sure we were happy with everything. Will highly recommend them! read more

Ideal Garage - Garage Door Services Near Me - Tempe, Arizona

I will admit that the technician who arrived was very courteous and knowledgeable however, after he spent about 45 minutes examining my overhead door that needed to have both springs replaced, he then offered me his suggestions to which I all but had to laugh in his face. Their prices are totally ridiculous! His best option was a total rebuild of for all hardware involved with the door for a price of $1295! This was after he had told me my door was in good shape! His second option was to just replace the springs and bearings for $850, his third option was to replace only the 2 springs for $700 which is still ridiculous. They advertise that while most companies use 10,000 cycle springs, they use heavier 30,000 cycle springs. The company I hired after Ideal left used the same high cycle (.275" vs .207" ) springs that were broken for $330. Also, there was nothing mentioned about the bearings needing to be replaced which was of no surprise to me. The company I used also noticed my other door needed adjusting and did that for no extra charge. I should have known there was something to be concerned about when Idealdoors said that they charge an $89 service fee whether you use them or not. I have a strong felling that I am not the first to pay that fee and send them on their way. I would never recommend this company to anyone! read more

Andy, the owner/manager, is Rude, Dishonest, and INCOMPETENT. After scheduling a service call, a representative arrived to diagnose my issue. He was very nice and told me I had two options for repair. He tried calling his manager (Andy) to get a quote on my options but Andy never called him back with the information. After waiting for a while on Andy, the tech told me he had to go and would have Andy follow up with me directly. He said if we had to order parts, it had to be done by the next day in order to have my repairs done the following week. After waiting for 3 days for a call back, I finally called the company myself. Andy answered the phone and clearly had no idea who I was or what I was talking about. He immediately said he would have to call me back. Again, I was waiting.... When he finally called me back, he gave me two quotes for repair. At first, he didn't even want to schedule the repair until the parts were in stock - and that wouldn't be for another week. I had to tell him TWICE how irritated I was that my car was sitting in the hot sun because no one followed up with my repair before he added a half hearted "sorry you were inconvenienced." Yeah, right. When I finally convinced him to schedule the repair, he told me that he could NOT guarantee the parts would be in on time!! He wanted to schedule the repair for June 1st and insisted I pay for the parts AND REPAIR in advance - even though I had no assurance it could be done when promised. Really?? That sounded way too sketchy for me, so I asked to speak to the owner and he informed me that he was the owner. I then asked why my repair hadn't been handled correctly and he refused to take any accountability, only saying "it just wasn't followed up." At that time I told Andy I wasn't comfortable paying everything in advance and I didn't really appreciate the way I had been treated. I told him I was now considering shopping other companies. Ever so professional, Andy hung up on me!! After taking a deep breath, I called him back to ask about the $95.00 fee I had paid which was supposed to be applied to my repairs. I also stated that I felt it was completely inappropriate to hang up on a customer and let him know I would be writing a review of my experience. Instead of answering my question, Andy "THE OWNER" hung up on me again! I guess I will be calling Wells Fargo and the BBB, too. What a miserable experience! So if you want to be given the run-around, treated like crap, swindled, and ignored - by all means, call Andy at Ideal Overhead Doors. read more

Zach was here within 45 minutes to help with our garage door problem. He did a complete inspection and took a short video to show us our problem. We ended up getting a new opener to eliminate our photo cell problem of direct sunlight messing with the operation. He was very helpful, gave easy to understand information. read more

What a horrible company. Terrible customer service. Called as they had installed my opener, but it's new owners, and it's not good anymore. Wanted to charge 99.00 to just look at problem, even though I know it's a spring needs replaced. Oh and if I can find my paperwork, which they didn't keep on file, it's under warranty. I'm going to just pay another respectful company. What a piece of crap place, will be out of business soon. read more

My garage door was loud and made a loud thump when it closed. The young man who came explained he could fix it but it was old, 1998 so I just went with a new one without having to worry about any problems. He installed the new system that same day and it's so quiet, I could sneak out, if anyone cared! I am very pleased with everything they did today. Great job guys! read more

I've had a garage door opener for my garage for YEARS. I bought it when I originally bought my house, but had some damage to the garage door shortly after I moved in because the door was not installed correctly (thanks Anozira), but because I forced it shut (It was Christmas Eve and I had places to go!) that voided the warranty. Great. Well, Mike got tired of waiting for me to get around to getting the job done and called Home Depot (where I bought the opener from) and made arrangements with them to use their installer to come and fix the door and install the opener. Yay! These guys were great to work with! They scheduled a 2-3 hour window during which they would show up. They arrived right on time for the first visit, but unfortunately because we had misplaced a part they were unable to install the opener. However, the guy did notice that the door needed a little maintenance and tightened some things and straightened the door out at no additional charge. We were able to get someone back out a few days later to finish the job (he arrived about an hour into the scheduled time frame) and he also made some additional repairs to the door so that the tracks were properly secured and he gave us a great deal on this fix. Both guys that came out were fast, helpful, and friendly. They were such a breeze to deal with. And there prices were so reasonable. Only a fraction of what I thought it would cost. I love pulling into my garage now. No more cold mornings! read more

cody was fantastic from the beginning to the end. showed up in a mask and very caring about my issue. my issue was resolved and he was never in a hurry and made sure i was satisfied. read more

Great company! Tech, Drew, was very professional, quick and friendly. He took the time to inspect the garage doors. He explained everything that he was doing (retro fitting a Wayne Dalton Torque Master Torsion Spring) due to many homeowners 5 yr spring failing. We were proactive prior to ours breaking. Awesome job! Be careful of other company's. We were quoted almost double the price Ideal Overhead Doors gave us. read more

Nothing but good to say. Tech (Cody) was punctual and fixed two busted springs on an automatic door. And remote replacement. Solid work. Fair price. read more

Ideal Garage - spring replacement - Garage Door Services Near Me - Tempe, Arizona

We recommend Ideal Garage doors. They were on time, very nice, and Janet in scheduling texted a photo of the tech before he arrived (for our security). Workers wore masks, kept distance, yet were friendly and knowledgeable. The 1st tech, Cody, said we need a new garage door (ours is 30 yrs old). He showed us specific issues as to Why a new door was needed. He also showed us an array of choices in a range of costs, no 'hard sell'. A 2nd crew installed it (Wyatt, Chase, & Drew.) They also took pride in their work. Pleasant, clean cut young men, so that for female homeowners, cautious about having random men work at your home, this crew came off as trustworthy, good people to put your mind at ease. They were so careful in the clean up, too. Impressive. The new door is insulated, keeps garage temps more comfortable, and also has less noise. Looks great. THANK YOU, Ideal Garage doors for a job well done. read more

Incredible service !! Would highly recommend this company. :) They came right away and were professional in their work.

Excellent service! Had a special order insulated door INSTALLED for less than 1k not even sure how these guys make a profit. On top of that my contractor went missing in action after he was hired and had to build the garage myself but George with Ideal took extra time to come out of his way on site to tell me how to properly frame so the door would fit perfectly. After I was signed off by inspector gave them a call and were out a day and a half later, smooth installation. Nothing but great things to say for these guys. read more

responded quickly. installed quickly. only cost $1400 to install new opener. gave us outside key pad and extra remote for free!

I had a spring break on my garage door and called Ideal Overhead, left a message and was promptly returned a call and had service scheduled for that same day within 3 hours. I was told a price over the phone and that was the price I paid, no surprises, very reasonable rates. The technician that was assigned to me called when he was on his way, got to our house and looked at the spring and replaced both very quickly as a knowledgeable garage door specialist would. I will definitely use Ideal again and recommend them to everyone I can. read more

They are great at customer service. They have installed 2 garage door openers and a replaced a broken spring over the years. But more impressively, I have called twice and they helped me over the phone instead of just sending someone out for a service call. read more

This Company is the best I have used! Courteous, professional, knowledgeable. Andrew the technician was personable,answered all my questions, put my mind at ease. Very pleased all around. I've had more than a few garage door repair companies and I had to fix some of their "work". This is my first online review because I would recommend this company! read more

Do not use this company. I had them to replace my broken springs on my garage door. I had Ideal garage door to fix the broken springs. Sometime later my sprocket broke on my garage door and I called another company to fix my sprocket. The new company repaired my sprocket and informed me that the springs that were installed on my door were not the correct size for my size garage door. He stated that I needed to call Ideal back and have them put the right size springs on the door. I informed Ideal garage door of what the other door company had told me. Ideal tried to lie as if the door size was correct . I had another company come out as a third opinion and examine my springs that Ideal installed and he too informed me that the springs were indeed the wrong size springs and did not meet the Ippt rating for garage door springs because they were overwound. I informed Ideal of this and they said that they would change the springs if I would sign a document that absolved them of any future liabilities. How can you even think about using a company that does not stand by their work. Whys would I sign such a ridiculous document. Then Mike at Ideal tried to make it seems as though it was about me wanting my money back , I explained to him that it was about me not trusting his company and they should pay a reputable company to install the correct size springs on my door.. Do not trust this company. I will never use them again. read more