This is for the Wellington bike shop. From the minute I emailed Ed requesting info on the bikes to when we dropped them off was a very smooth and pleasant experience. We were renting an Airbnb nearby and the house had two bikes for us to use. As we were a group of six we only rented four bikes from Ideal. However during our bike ride wine tour one of the Airbnb bikes broke and we called Ed to see if he could help us. He closed the shop and drove out to us with a replacement bike and took the bike which he didn't own back for us. This is really customer service and we were amazed at how awesome his customer service was. I highly recommend using Ideal bike shop for your bike rental needs while in PEC. read more