Stopped by and grabbed my favs from here. Chill day…read more The young ladies were great while I was at the window and polite. All was as expected.

The Chill has always been a staple on Sunday nights in my household. With tons of parking in the…read moreback and a huge menu, there is something for everyone and it always hits the spot. They truly have one of the best snowballs in town. The ice melts in your mouth and the flavor choices are the best. I believe there are 50 flavors. The ice cream is great, too! I've never tried any of the food, like a hot dog, but I bet it would be great. The pricing is fair and consistent across the menu and the service is always great and fast! Pro tip: never forget to add marshmallow to your snowball. It's the best to get it in the middle so you can enjoy it with every bite!

My experience here has changed! Sadly due to poor service by Jay (including denying store discount…read moreof 10% for first responders: Health/ Medical care, fire, police, etc- I'm a nurse) and apparently with this particular person "no longer offering pint of icee" that I'd looked fwd too. She seemed perturbed that I asked; and then, upon seeing another employee give just that- a pint of icee, she declined my ID for the discount/ on my large icees ( alas) & she proceeded to hand us a dirty spoon on the counter snidely on the way out. I don't know if she was just being a witch (to put it mildly) or is on the 'spectrum.' What I do know is the attitude was palatable and undeserved. Maybe she shouldn't be working here if she can't be professional, follow a standard across the board & understand customer service. She failed across all fronts and has tainted our experience as regulars. None of this was deserved, necessary and frankly set a bad precedent. Other customers were shocked & dumbfounded as to the rude response as we were like she got a kick out of being adverse for no apparent reason. I normally wouldn't write but I actually like Rita's and this left a sour taste vs the sweet my family had become accustomed to* alas

Yummy Gelati as always, i was bummed they didn't have mango flavor. Thats my favorite. But i opted…read moreon getting pineapple with vanilla custard. It was still busy before closing. Clean dining area.

Great little get away from the city. The staff were nice and helpful. We noticed they didn't have…read moretigers blood on the menu however they do have lots of other options. They were not shy on the juice! There are spots to sit and hang out while there. We had the pleasure of a visit with this little guy.

I've driven past this spot many times, just waiting for the perfect weather and timing to visit. As…read morean ice cream and snowball lover, I knew summer couldn't end without me treating myself by going here. I had a hard time choosing from their delicious options, but landed on the mango dole whip. Not only were the portions generous but this frozen treat had the perfect amount of sweetness. The service was also great. They've secured a returning customer. If you're in the area, come on down!

Quality flavors. clean environment. Thoughtful staff. fair prices. Variety of flavors. Sugar free…read moreavailable. Curb appeal with fun bright colors and well done advertisement. parking. Good location. Perfect treat after visiting the local library next door.

Need new workers. messy can't even speak up, look at you dead in the eye and don't even say hello…read more cup wasn't even full missing a whole lot of ice smh

Ice cream was delicious, staff were kind and it was very reasonably priced. Would definitely come…read moreback again.

Small store, focused on each customer. Primarily ice cream is served, with more than "just scoops"…read moreavailable. All flavors that we've tried have been delicious with generous portions.

Everything fabulous ! Ice cream is top quality & the dairy…read moreproducts are fresh and so delicious. Lots of good bakery products packaged so you can take them home.

So good I had to go back twice! Visited a friend in Sykesville & this place is delish. Staff are…read morefriendly, prices are fair & the helpings are decent. Fell in love with the cookie butter & the one that has a weird name (it's a mix of things). Yummy yummy!

The ritas in the quarry is the best one ever shout out to Kyle for amazing a nice service and the…read morerest of the employees are amazing too thank you guys for the slush -essie and esty

I visited this Rita's recently, and while the food was good, I was really disappointed by the…read morecustomer service. While I was waiting to order, I noticed one employee, Delajah, standing behind the counter watching another employee do all the work, even though the store was busy with customers waiting. She wasn't greeting customers, asking who was next, or helping move the line along. It also looked like the other employee was making all of the orders by themselves while Delajah just stood there. On top of that, I didn't see her cleaning or helping keep the work area organized during the rush. I don't know what goes on behind the scenes, but from a customer's perspective, it looked unfair to the employee who was doing all the work. I hope management looks into this and makes sure everyone is contributing equally, because it definitely affected the experience.

Stopped by for a quick evening Strawberry milkshake treat. Oh, It was so good…read more Sometimes the lines are long so I wish they would have mobile ordering to make it easier. Will definitely return

I was here this past Sunday. It was about 9pm. No line so, it was quick fast service. I was excited…read morethat they had sugar free mango peach Italian ice. Of course I had to get the soft serve on it as well. It appeared to be pretty clean inside from what I could see. I would definitely return. I ate it so fast I forgot to snap a photo. Please forgive me.