This company and these women are seriously the best!! I am always made to feel comfortable and safe…read morewhile riding with them. They are so friendly, outgoing, caring and all around lovely people. I can't thank them enough for all they do and how they care for everyone who rides with them. They are absolutely amazing. I have traveled with multiple companies but no other feels as safe as they do.

Today December 5th my son noel vazquez was picked up aprox 1pm.when he got inside the car he notice…read moreanother client named Donna was inside.he was very upset this person had attacked my son twice.on his way back home he called me upset because he find out the driver was going to pick up Donna again.he tried to explain to the driver what this person had done to him.the driver went off on my son yelling I listen to the whole convetsation, she was wrong .then she decide to take my son home by himself but she was not happy.i told him.he is not to ride with you guys again.she seems to forget thst my son is mentally disable.im very dissapointed. She was wrong.

I have had an excellent experience reviewing services and prices on the website. This seems like a…read moregood resource for shipping vehicles.

dropped me off 3 hours before the appointment today…read more last week they never showed up for pick up. my children and I waited 4 hours after the appointment. kept calling for an update and they continued to say we're trying to find someone. keep in mind these were scheduled and accepted 1 week ahead.

Driver never showed. when I called, the lady said there is no booking in my name which is absurd…read morebecause they sent 2 reminder emails of pickup date and time. No manager called me back to discuss what went wrong or how to correct the situation. horrible customer service.

From the owner: RG3 Transportation is the newest non-medical emergency transportation provider to service the…read moreGreater Rochester, NY area. We are thrilled to service this community, as we at RG3 understand that your health is the most valuable thing to you and your loved ones. We want to ensure a smooth trip to wherever it is you need to go to help you protect your health.

Not Happy with the services late picking you up return trip 20 min to a half hour turns in to hours…read morelater

They speed, drive without seat belts, on calls and texting while driving. Some of their seat belts…read morewon't work, their cars lights are on that shouldnt be for inspection, even one with cracked windows. Tell u 15 mins and 2 hrs later ur still here waiting, silver ride is horrible and they will lie to you.

It was wonderful service and very respectful and always made sure we was comfortable and very clean…read morevan and would very highly recommend this company to any and everyone even informed us that he had to pick up another person and all I really like this company and would ride more with it

From the owner: King James Medical Transport help is on the way we are you’re number one medical transport company…read morein the Monroe County area we really appreciate you calling us we would like to help you and your love ones to get to their medical appointments successfully and safely in order to take a service you must book the ride with your medical insurance first like Medicaid Or any of the other medical insurance carriers make sure you call us and book your appointments three days in advance if an emergency your doctor or any suspicion in the office can book it for you immediately we also operate 24 hours a day seven days a week we would love to have you a part of the King James Medical Transport family come one come all I remember help is on the way if you’re looking for employment go to our website float the application remember you must have a class E drivers license with three years experience minimum and a great attitude wanting and willing to help people it’s a very rewarding position just remember us again King James Medical Transport LLC God bless

Stay Away... Used them frequently in 2010-2014 when I was in…read morecollege. Service was great then. Now, not so much. Asked for a cab to Rochester Airport a day before flight to be picked up at my home at 4:15 AM. 1) Drive did NOT SHOW UP, 2) Did not receive notification, 3) Never an apology Had to drive my own car and almost missed flight by 2 minutes. Got slapped with a $140 parking fee. Asked on Website Contact Us if there was an explanation? No response.

HORRIBLE SERVICE! I…read morecall the night before to make a 6:30 am reservation for a ride to the airport. They take an advance payment and things are ok. I'm sitting impatiently at 6:40 am and there isn't a single word I've heard about this "oh-so-great" cab service. I call them and get told "sorry, we're running behind schedule" (that's an excuse acceptable if you're 2-5 mins late, not 10! That too at 6:30 am). I let it slide since I don't want to ruin the start to my pretty busy work week. 6:50 am There is still no cab! Are you kidding me? I call the cab service again, "it'll be another minute". I'm a little ticked off, so I say "I have a flight to catch to I'm a bi..." The representative HUNG UP! Apple Transportation, let me give you a 101 on customer service, never f#€kin' hang up on your customer! I travel across the country for work (just this week; Chicago on Monday, San Francisco on Thursday, and Los Angeles on Saturday) I'm taking cabs ALL OVER, so I do know how cab service needs to be like.

Sandra was very kind to me she made me feel safe riding with her from the start she takes the time…read moreto go above and beyond for people not just with people that ride with her but also people in the community she makes your safety while riding with her a priority! I would definitely recommend her to everyone

Services by Sandra LLC: I had the pleasure of riding with Sandra to Strong Memorial Tuesday…read moreMorning, April 11, 2023. A month ago, I began making calls for a medical ride to Strong. Sandra was my first call. My requested trip time was 3 hours before she begins her daily schedule. Three days later, Sandra called to ask if I had found a ride. Oh, my goodness, Sandra cares about others. She said, I will drive you to the hospital and the return trip home. Sandra is not only professional but compassionate; keeps her word; safe driver - knows the city like the back of her hand. In the past I've ridden with other Rochester based medical service drivers who didn't know where they were going relying on faulty directions. It's important to have a driver who is confident, careful and a great conversationalist. Sandra put me in an upbeat mood to face my procedure with a smile. Thank you, Sandra. God Bless every mile you drive. When I have my knee surgery, I will call you!! Sandra, I rate your service with a big A+!!

The drivers are great The cars are clean The problem is I use them for medical transportation and…read morethey have canceled my trip 5 minutes before they're supposed to pick me up for my trip because they don't have a driver in my area otherwise they're great I'd give him 5 stars if it wasn't for them canceling on me

They never showed up and didn't contact me. Medical Answering Service couldn't help me so I had to…read morereschedule a dentist appointment which I badly needed.