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    Here To There Transportation

    4.3 (6 reviews)
    Open 6:30 am - 5:00 pm

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    2 months ago

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    6 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

    very sweet caring lady! car was very clean when I got in I felt extremely comfortable while riding I would definitely recommend her

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    Rochester Genesee Regional Transportation Authorty

    Rochester Genesee Regional Transportation Authorty

    2.4(5 reviews)
    6.7 kmBeechwood

    The people that work in the rts access office are very mean and rude. I have had nothing but bad…read moreexperiences with them.

    The new RTS Go system does not function as well as the old RTS bus system. The wait times are…read moresometimes ridiculous, and customer service via phone is nonexistent. I am partially disabled and moved years ago to where I knew I could take the bus back and forth to work, within 1/2 an hour each way. With the new system they eliminated several routes and it can take up to an hour for a van, and I am late to work as frequently as I am on time to work. The van also takes me to a particularly nasty part of Dewey Avenue where I am approached by people every day asking for cigarettes and money; when I move it is obvious I have trouble walking and have no physical defense. The RTS Go app is sometimes buggy and I can't get it to flash the square icon used to digitally pay the reader. Being disabled I have tremendous difficulty opening and closing the transit van, as well as climbing on board, the steps are not (back to front) deep enough for my size 5.5 foot, and one step is significantly taller than the others. I have difficulty pulling myself up using the hand rails, and then reaching to pull the door. It would be nice if the transit vans had automatic doors like the regular buses. Also sometimes the seats don't have the moveable arm rails that I have to hold onto when the driver makes a hard turn. The drivers sometimes park on the wrong side of the road when I leave a note stating specifically what side I am to be picked up. There is one road I have a hard time crossing because of the unevenness, potholes, shoddy repairs and the TRAFFIC. I always feel like I am about to be hit as I have trouble walking and easily lose balance. The main buses need to scroll their messages quicker across the front as sometimes I can't tell which bus number it is that's coming to the stop downtown (downtown-the MASK advisory stays on too long). I have called SIX times (once a week for six weeks) asking for them to schedule an appointment for me to drop off my RTS Access application, and have never had a response even though the message says it will get back to you within 24-48 hours. I contacted them via message directly on their website, explaining this, and got an email reply telling me to call them (at thes ame number previously used) to schedule an appointment. I responded directly to the emailer with the information about no response to my calls, and never heard back. Via research I found that the head of RGRTA is one of the highest publicly paid employees in NYS. Did they divert money from the old bus routes to his pay increases? The old system, while not perfect, was much more user friendly, reliable and time efficient than this new system. You gave it a try but it's time to admit it is not a success and reinstate the old bus routes. I am in Rochester, NY (I am not in Soma, CA as noted above, the site added that when I entered just my initials and won't let me change it

    Monroe School Transportation, Inc.

    Monroe School Transportation, Inc.

    2.2(6 reviews)
    4.3 kmLyell-Otis

    while having a bus turn around the the driveway next to mine early in the morning, I see no…read morestudents on or off the bus. Further found out that the driver lives there. So the driver back up (without a spotter) every morning in there own driveway and goes on break there. According to bus transportation rules a bus should only back up when no other way is possible and have a spotter outside the bus. This bus can turn around properly at the end of our dead end street, i.e. transportation rule 10.7.3. Speaking with Monroe they answered with can't do it, then it's okay if approved by the home owner to back into there driveway. This bus driver goes on break at there home, then back up in there driveway. This bus is parked in front of a fire hydrant too. When asking questions to the manager she thinks I'm causing trouble and was mean, rude, and dismissive to me. I could hear them talking about me in the background, they are not professional. A driver should not stop at there home and should not back up when another way is easily driven to. I would never recommend this management to work anywhere! I could give the bus number as I also have pictures.

    Unfortunately, our experience was not wonderful. We hired…read moreMonroe Transportation to drive guests from their hotel to Packetts Landing, Fairport. The driver got lost on the way, drove through 3 red lights according to more than one guest, and then would not pull into the Packetts Landing parking lot, although there are more than one entrance they could easily have used. The driver insisted they disembark on the main street, and walk. We called after they were left off, and asked John Halldow if he could instruct the driver to please pick them up in the parking lot, as there were several elderly guests. He replied the driver was a "professional", and knew what they were doing. In my opinion, she was not a professional. Needless to say, I would not recommend this company to anyone. Safety and customer service are NOT in their vocabulary.

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    Monroe School Transportation, Inc.
    Monroe School Transportation, Inc.

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    Here To There Transportation - medicaltransportation - Updated May 2026

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