This company and these women are seriously the best!! I am always made to feel comfortable and safe…read morewhile riding with them. They are so friendly, outgoing, caring and all around lovely people. I can't thank them enough for all they do and how they care for everyone who rides with them. They are absolutely amazing. I have traveled with multiple companies but no other feels as safe as they do.

Today December 5th my son noel vazquez was picked up aprox 1pm.when he got inside the car he notice…read moreanother client named Donna was inside.he was very upset this person had attacked my son twice.on his way back home he called me upset because he find out the driver was going to pick up Donna again.he tried to explain to the driver what this person had done to him.the driver went off on my son yelling I listen to the whole convetsation, she was wrong .then she decide to take my son home by himself but she was not happy.i told him.he is not to ride with you guys again.she seems to forget thst my son is mentally disable.im very dissapointed. She was wrong.

Not Happy with the services late picking you up return trip 20 min to a half hour turns in to hours…read morelater

I've had many rides from Silver Ride. Never had any issues. Excellent communication. They pick up…read morevery fast when I'm calling. Very professional. I highly recommend them! The best taxi/medical transportation in Rochester Ny

I had a ride scheduled today with AT YOUR SERVICE…read more I've been using this service a few years. I'm sure I've taken at least 40 rides through this service. I give this service a 10. And, that's unheard of these days. Nobody cares!!! By the way, today is August 14, 2025. The high review largely goes to the driver. I'm not sure if I should say his name. The service knows who I am talking about. My driver is very professional. He is considerate; he offers help when needed. He is on time. The car has no smell and he doesn't play any music, station, talk show, news, etc. Some other services have smelly cars and you have to listen to what they are listening to. My driver probably has 40 years driving experience and he is a fine driver. I can't say enough about the driver. The company and the dispatcher are easy to deal with. AT YOUR SERVICE has been consistently reliable. Thank you for great straightforward service. Five gold STARS 10 out of 10 points. Mary

Driver was courteous, but seventeen minutes late to pick me up. He made me late for my doctor's…read moreappointment. Never again.

From the owner: Flower City Transportation in Rochester, New York, offers top-notch taxicab service for passengers…read morelooking to get to any destinations in a timely manner. For more than five years, we had been the go-to transportation service that provides passengers with affordable and convenient riding experience. Whether you need to go to the airport, office, hospital, school, or home, trust our skilled and polite drivers to bring you there safely and on time.

It was wonderful service and very respectful and always made sure we was comfortable and very clean…read morevan and would very highly recommend this company to any and everyone even informed us that he had to pick up another person and all I really like this company and would ride more with it

King James Medical Transport is truly a brand standard what an epic experience of total…read moreprofessionalism. I will suggest that everyone use they're services.

Cars I have ridden in are dirty and have accident evidence. The one wheelchair van had been crashed…read moreand I got to watch the actual pavement through the floor right by my seat. Driver also was speeding. Prayed til I got to my destination. Another time, different erratic driver and car had accident evidence. Do not feel safe riding with them. Never again

I am extremely disappointed with the service I received from this company today. I used them for…read moretransportation to a doctor's appointment, and unfortunately, this is not the first time I've felt that their drivers drive much too fast and aggressively. Today was even worse. About 15 minutes after I was dropped off, I called to let them know I was ready to be picked up. I waited for over TWO HOURS, and no one came to get me. I finally had no choice but to order an Uber and pay $30 out of my own pocket just to get home. Medical transportation is a service that people depend on. Patients should not have to sit and wonder for hours when or if their ride is coming, nor should they feel unsafe because of the way they are being driven. I hope this company takes complaints like this seriously and makes some changes. People using medical transportation deserve to be treated with respect, picked up within a reasonable amount of time, and most importantly, transported safely.

Has come over an hour early before my appointment time twice now. Missed an appointment because…read morethey came at 7:25a and my appointment wasn't until 8:30a and the office doesn't even open until 8am (it's a 10-15 minute drive) so I would've been waiting in the freezing cold for a half hour. Not to mention the woman on the line was pissy and rude. Never using them again

I love them never late friendly they treat you like family I would recommend them to everyoneread more

Best transportation for non emergency medical appointments available! To my appointments on time…read moreand they stayed and waited for me.​​

From the owner: When you call your non-emergency transportation center for your region, or request your ride…read moreonline, you can request our services through Medicaid. We are based out of Wayland, NY, but service Allegany, Chemung, Genesee, Livingston, Monroe, Ontario, Steuben, Wyoming, and Yates counties.