I went to this vet from the very first day it opened until we moved away a bit ago. Nan Boss is the…read morebest Vet we have ever had over 40+ years. We miss her dedication and truth telling. Appreciate her and all her staff. You are lucky to have her.

This is an addendum to my previous review. The regional director of VCA contacted me to discuss my…read moreconcerns. She went above and beyond to make sure I was heard. We had multiple conversations, some quite long, as well as a conversation with the clinic manager. They explained their reasoning to me and apologized for the way the change was communicated to me. We did come to an understanding to where I am comfortable continuing to bring my animals there. I really did not want to start over at a new clinic with people that did not know my animals. I appreciate Joanna, the regional director, caring enough to reach out to me to get this resolved.

4 Paws Inn has always taken care of our 2 dogs. We have a Husky and Great Pyrenees. Kristin has…read moretaken myself and my son on a tour of the facility. It was clean, no order, and I like that they have protective flooring vice using just cement on the inside of the kennels. They have followed our asks of giving our fur babies their required medicines and vitamins. They let our dogs have toys & stuffed animals with them and they have brushed our dogs on occasion. The dogs are allowed playtime with the other dogs. They've met us at the floor for drop off and pick up to help lend a hand with the dogs. They have allowed us to come inside with our dogs when doing both too. They are relatively close to us which makes things a bit easier for our family. I don't mind writing a check out to Kristine, we know that her and her sons are taking very well care of our dogs. We have been very happy with their services for our puppers.

Not sure what to think, I asked to see where our dog would be and the owner said, it's all the way…read morebehind the building, and dismissed me asking to see. They met us at the gate both when dropping off and picking up. Also wanted to be paid in cash or a check not made out to the kennel name. Would only stay again if I could check out the facility in person.

We have been clients since 2006 when I brought my first Purebred Siberian Husky in for a check up…read moreand Dr. Schumacher was the best! I spent well over my time limit learning from him. Got married to the Army 2096 and moved to Ft. Drum, NY for 6 years where we adopted another Purebred Siberian Husky. 2 years later! Our first was diagnosed with Diabetes and required 2 shots of Insulin daily. Our newest male Husky was diagnosed with Lymes Disease. They were 4 years old and 2 years old. We moved back to Milwaukee in 2012 and long story short... I credit Dr. Schumacher and Dr. Brewer (spelling?) for them both living to the age of 13. When the time came for each one to cross the Rainbow Bridge, the Compassion filled the room. I couldn't possibly ask for more! Thank you Cedarburg Vet Team!

Yesterday we had to put our dog Sassy down. She was not that old but she had been a rescue from a…read morepuppy mill. She was the noise maker in our family. We've had to put a couple of our pets to rest throughout the years. This clinic was outstanding! They made Sassy's last moments so comfortable. Something she hasn't had in a couple weeks. DR. Danica and her staff are so good with the dogs. They truly enjoy being with the animals they take care of!

We love this place. They have such unique options for toys, treats, and gifts. The back rooms with…read morethe fish/reptiles are very cool and interesting. The service here has also always been wonderful. We come in frequently!

Shutter this business with verbally and physically abusive owner. We had a grooming appt on March…read more1, 2025. Dropped dog off in early afternoon. Groomers explained that while the store closed at 5 that they would be running past 5 for our dog. The groomer called at 5:09 pm (time stamp of call attached). I immediately headed over to pick up our dog. I entered the store and walked to the grooming area and asked how it went and was told my dog was great as usual. Upon beginning to walk out of the grooming area one of the groomers remarked that I will be charged a dollar for every minute after 5 pm. I turned around and calmly indicated this was unacceptable. I believe a consumer has every right to dispute something that is patently wrong. I explained the chronology thinking that these groomers may not have been privy to the earlier conversation.They were adamant that this was my fault even with the explained background. They said late charges would be waived but if it happened again this would be strictly enforced. We prefer to support local businesses as often as we can. I thanked them for the consideration and tried to pay. Without any provocation or effort to understand the interaction, the owner of the store aggressively approached me. In a loud voice attempted to dress me down for being rude to his groomers. Without taking his bait, I calmly indicated that he misunderstood the situation. He began screaming at me in a profanity laced tirade while repeatedly pointing his finger in my face within a foot of me, while repeatedly calling me an asshole. I respectfully requested that he stop verbally assaulting me and not point his finger in my face. Not once was my tone above conversational, even mentioning that he was the only one yelling and being disrespectful. He continued his profanity laced tirade and finger pointing for at least 7 minutes. I continued to try to reason with him to no avail. After the tirade wound down he walked over to the grooming area and advised that all my dog's future grooming appts were to be canceled. Overhearing this, as he walked back to the cash wrap, I asked if he had just canceled all future grooming appts for my dog. He screamed yes and continued to tell me off some more. I calmly asked this owner if it might be better to step back and interview all groomers that day to truly understand the situation. For a moment it seemed cooler heads prevailed and he said we can keep our next appointment, but that my daughter was not allowed to drop off or pick up, and that I had to and if the lateness occurred again we would not be allowed back. Again, although his behavior was reprehensible and unprofessional, I did not take the bait and simply replied asking if we were able to keep our remaining appts on the grooming schedule or just the next one? Seemed reasonable given what had transpired. At this, the owner restarted his profanity laced tantrum and inappropriate finger pointing, adding that he wanted me to get out of his store. He aggressively walked over to the door where my dog was standing and seriously approached my dog in a threatening manner. While keeping my dog in view so as not to have any animal abuse occur, I looked at the owner and, again calmly asked if he prefer I leave immediately or after I pay. He didn't even respond, so I proceeded to pay for the grooming ridiculously even adding a tip even after all that had happened. After getting my receipt I tried to leave, and instead of leaving well enough alone this owner continued his childish tantrum also yelling that I should never come back. I responded that this would not be a problem and that it was so unfortunate that he injected himself into the situation without doing any due diligence to understand what had occurred. I went above and beyond to remain calm making every attempt to diffuse his ridiculous behavior. He should not be in customer service. He should not be allowed anywhere near families most precious members. He is unhinged and his behavior is dangerous if not illegal.

My service dog, Buddy, goes here two times every week. He loves his "Auntie Heidi." Every time we…read morecome, she's taken the time to set up activities based on what she's observed he has previously enjoyed. That takes a lot of preparation. I appreciate that. It's hard to find people who are willing to devote that level of commitment to each client. Many people have a cookie cutter approach. They even have a menu for you to choose. You have to fit into what they already offer but Heidi listens to you. Heidi is always listening and watching even when your pup is playing or you're just talking about your day. She's good at evaluating how to interact with your dog and coming up with ingenious & creative techniques that you can easily repeat on your own. She joyfully shares her knowledge with you and helps you feel accomplished. I admire that because many trainers are stingy. I've even met a few rude ones. Heidi is a joy to be around. She's down to earth. She treats my pup with love and dignity. She models best practices and teaches fun things to keep my dog happy. I'm so grateful to have her as a part of my dogs life. She is a critical part of our team. If you're looking for a clean facility, a creative trainer, a safe environment, a quiet community, and a great teacher, you have got to get in your vehicle and get your pup(s) to the Canine Enrichment Center. Tell Heidi that Buddy told you she had great treats at her puppy buffet!

Tara had made such a difference with my German Shepard! Well to be honest she is mostly training me…read moreto be more consistent and aware when I'm with her. She is patient and fun to work with and my dogs love her!