my fur baby is so excited when he gets to stay at riverview. very friendly and knowledgeable staff,…read moreaffordable boarding rates for the area. very clean facility. no complaints! ... my only suggestion is that it would be nice if they offered playtime with other dogs.

Love the place. Very friendly, and they work great with the dogs. They have been very…read moreaccommodating. The best thing is that our dogs love to go there. Riverview has been our place to kennel our dogs for at least 10 years.

I brought Charlie in for the 1st time on 5/1/23. I am so pleased with the service that I and…read moreCharlie received. You understood my concerns and Charlie's needs to due his allergy. He is a VERY friendly dog and smelled the other dogs as we pulled up and was super excited to get in the building. He was greated by friendly staff. When it was time for me to pick him up, the staff called and asked for Charlie's mom :). I was very happy to see him when I picked him up and was appreciative of the cost of the bath. Thank you so much!!!

***Richfield location******…read more For context, this is the first review I've ever done. After the incident we experienced, I felt it necessary to inform others of our experience. We were loyal customers of Charming Paws for over 5 years, for both boarding and daycare. After last night, that relationship is over. When I arrived to pick up my dogs from daycare, it took staff an unusually long time to bring them out. When my golden retriever was finally returned to me, there was blood covering all of his lower legs. I was told, "He was just in a crate for 10 minutes." That explanation does not match the condition he was in. Every single nail was cracked and bleeding. This does not happen in 10 minutes. He was so distressed when we got home that we had to sedate him and bathe him to clean the blood off. He is still not acting like himself. We brought our dogs here for safe socialization and stimulation. Instead, our dog left injured, traumatized, and covered in blood. We were given no clear explanation and were met with cold, dismissive behavior from staff. When bringing this issue to management, staff had drastically downplayed the situation to her- stating "he may have cracked a nail." Response from the manager was prompt, but lacked true explanation of the incident. The truth is that our dog was locked in a crate for an extensive amount of time--so long that every nail is cracked. He was under emotional distress for so long that his bark is gone. Ironically, there are cameras, but none pointed where he was. I understand that places become short staffed, staff get overwhelmed, etc. We will not be returning, in fact, we will discourage others within the community to seek alternative options as well. Beware of falsified pre-generated report cards that show inaccurate information-- they are misinforming you of what actually happens after your dog gets their picture taken for the day. If you value your pet's safety and well-being, I strongly urge you to reconsider bringing them here. We will not be returning. 0/5 stars wasn't an option

If I could give this business 0 stars I would. Very unprofessional. I brought in my 5-month-old…read morepuppy with prior grooming experience into Tina due to his regular groomer not having any availability. Professionalism is everything when I am spending money somewhere. I was not greeted or acknowledged as I came in. Very cold demeanor towards my dog and myself. It was almost as if she was irritated, I showed up to my appointment. I was very on edge leaving my dog as I should have listened to my first instinct. An hour into the appointment Tina called for me to pick up my dog as he was too much for her to deal with and he was experiencing extreme stress. My dog has never had any issue with any other groomer before, so I don't trust the care I left him in. I picked up my puppy with damp and uneven shaven fur. He looked ridiculous. Tina tried to blame it on his age, saying he could not handle the process. I've never had any complaints before, so I believe my puppy was not comfortable with her handling him. I do not recommend this business for any puppies as Tina chooses not to have the patience for them. I will never be returning and learned my lesson about trying out a new groomer.

I have been looking for a groomer that is talented, great with dogs, pleasant and has flexible…read morescheduling. I am happy to report that Tina is an A+ in all areas.

Christie is amazing! Our dog is definitely a handful for most groomers, but Christie loves him and…read morehe is great for her. That is really a miracle - if you know our dog. She is not only genuinely enthusiastic, she takes great care of our pet. Can't recommend her highly enough!

The owner, Kim M., was my cocker spaniel's groomer for over 13 years. Bailey, my dog, went to…read moreheaven this past May 2013. Bailey started going to Kim when she worked at Mon Cheri Dog Grooming in Brookfield. When the owner of Mon Cheri retired and sold the business, Kim started her own full service dog grooming business called Kim's Canine Design. Kim is a compassionate, conscientious, and trustworthy dog groomer/stylist. I would not have brought my baby to Kim for so many years, if she wasn't the best. From trim to puppy cut to a mohawk; my fur-baby tried it all! Bailey was the love of my life, and I would not have trusted just anyone to take care of his grooming needs. Bailey was a frequent and regular customer at Kim's Canine Design for over 13 years; going in every 12-15 weeks for a full-service pampering. Full service grooming includes bathing, hand-drying, brush out, nail trimming, ear cleaning, and haircut. Also available is dematting, teeth brushing, nail filing, mud bath exfoliating, deep conditioning, flea bath, and anal glands. Bring your fur-babies to Kim's for a spa day of pampering! They deserve it! Kim is awesome; I wouldn't take my dog anywhere else!

Unfortunately we have no idea what our pets think or feel when we leave them with anyone…read more Fortunately my husband and I can say we truly know the love Kim has for our baby Buddy. Every time we set off for a grooming at Kim's, our beloved Buddy would go CRAZY to get to "Kim's House" for his bath and haircut! He was the love of our life and our little baby and Kim treated him so special. Buddy has just left us, but Kim made every month such a great event for him. We cannot thank her enough for her love, compassion and care!

We love this place. They have such unique options for toys, treats, and gifts. The back rooms with…read morethe fish/reptiles are very cool and interesting. The service here has also always been wonderful. We come in frequently!

Shutter this business with verbally and physically abusive owner. We had a grooming appt on March…read more1, 2025. Dropped dog off in early afternoon. Groomers explained that while the store closed at 5 that they would be running past 5 for our dog. The groomer called at 5:09 pm (time stamp of call attached). I immediately headed over to pick up our dog. I entered the store and walked to the grooming area and asked how it went and was told my dog was great as usual. Upon beginning to walk out of the grooming area one of the groomers remarked that I will be charged a dollar for every minute after 5 pm. I turned around and calmly indicated this was unacceptable. I believe a consumer has every right to dispute something that is patently wrong. I explained the chronology thinking that these groomers may not have been privy to the earlier conversation.They were adamant that this was my fault even with the explained background. They said late charges would be waived but if it happened again this would be strictly enforced. We prefer to support local businesses as often as we can. I thanked them for the consideration and tried to pay. Without any provocation or effort to understand the interaction, the owner of the store aggressively approached me. In a loud voice attempted to dress me down for being rude to his groomers. Without taking his bait, I calmly indicated that he misunderstood the situation. He began screaming at me in a profanity laced tirade while repeatedly pointing his finger in my face within a foot of me, while repeatedly calling me an asshole. I respectfully requested that he stop verbally assaulting me and not point his finger in my face. Not once was my tone above conversational, even mentioning that he was the only one yelling and being disrespectful. He continued his profanity laced tirade and finger pointing for at least 7 minutes. I continued to try to reason with him to no avail. After the tirade wound down he walked over to the grooming area and advised that all my dog's future grooming appts were to be canceled. Overhearing this, as he walked back to the cash wrap, I asked if he had just canceled all future grooming appts for my dog. He screamed yes and continued to tell me off some more. I calmly asked this owner if it might be better to step back and interview all groomers that day to truly understand the situation. For a moment it seemed cooler heads prevailed and he said we can keep our next appointment, but that my daughter was not allowed to drop off or pick up, and that I had to and if the lateness occurred again we would not be allowed back. Again, although his behavior was reprehensible and unprofessional, I did not take the bait and simply replied asking if we were able to keep our remaining appts on the grooming schedule or just the next one? Seemed reasonable given what had transpired. At this, the owner restarted his profanity laced tantrum and inappropriate finger pointing, adding that he wanted me to get out of his store. He aggressively walked over to the door where my dog was standing and seriously approached my dog in a threatening manner. While keeping my dog in view so as not to have any animal abuse occur, I looked at the owner and, again calmly asked if he prefer I leave immediately or after I pay. He didn't even respond, so I proceeded to pay for the grooming ridiculously even adding a tip even after all that had happened. After getting my receipt I tried to leave, and instead of leaving well enough alone this owner continued his childish tantrum also yelling that I should never come back. I responded that this would not be a problem and that it was so unfortunate that he injected himself into the situation without doing any due diligence to understand what had occurred. I went above and beyond to remain calm making every attempt to diffuse his ridiculous behavior. He should not be in customer service. He should not be allowed anywhere near families most precious members. He is unhinged and his behavior is dangerous if not illegal.

I HIGHLY recommend Kaci's Bark at the Moon! The owner is very kind & gets to the dog's level when…read morelistening to the pet owner about what they want from grooming. They use great products and my dog smells & looks amazing when I pick her up. My dog's ears even perk up when they hear they get to go to the groomer! Keep up the great work!

Scott is a skilled dog handler and excellent instructor. I took his advanced obedience class and…read morewas impressed that after 6 weeks Sky was able to work effectively around a number of other dogs on and off lead.

Scott, the owner, is an amazing trainer. He is very knowledgeable and definitely teaches the owner…read morehow to handle their dog. I highly recommend him.