If you want a fair and honest review, read this. Also, this place is called M50 Auto & Truck and…read moreIcon Auto Group. Not sure if they are in the process of switching business names, but thought people should know. Bought a 2011 Subaru Outback in December 2021 from this place. Pictures from this dealership posted online were misleading. Showed none of the minor dents, minor body rusts, minor accident on front drivers side of the vehicle. None of that was shown in the photos. I ended up buying the vehicle. I had someone with me somewhat familiar with vehicles. This is where this is my fault and I learned a lot of lessons buying a vehicle not just from this dealership but in general. I get the vehicle home and within the first month, I had to replace rear wheel bearings, ball joints, struts, and the muffler just fell off in a parking lot one day. I get the oil changed because I'm catching a theme nothing was done to this vehicle and the air filter was literally black!!!!!!!!!! All of this within the first month of owning it!  A woman, the salesman that works here tells me that the brakes and rotors were just replaced. Find a receipt that says the rotors and brakes were replaced in 2014!! So let's wrap this up.... Totally my fault for buying this vehicle and not doing my homework prior, I'll take the blame for that. I will take responsibility as I have no other option and make this car a great car. But what I won't take responsibility for is this dealerships lack of honesty. I understand business's need to make a profit but why not be the change in the world and make a profit while also selling great and honest vehicles?? The manager says they do a 36 point inspection before listing their vehicles for sale in previous replies to customers complaints on google reviews. I can testify that this is a lie. Maybe buy a vehicle from here but also beware that this dealership MAY sell you a vehicle that they have done nothing to other than purchasing it from the previous owner. Which you could end up with a vehicle with all kinds of issues. Ask yourself, why did the previous owner get rid of it?? BEWARE, always get the vehicle checked by a local mechanic, regardless if you have to sit for hours. Just do it!!!! I promise it will be worth it in the end. This business could have been honest about their vehicle that they sold.

We bought our new Lexus rx 350 from M50 Auto and we are very pleased with their professionalism…read more Very honest staff and a pleasant experience. Thank you to the owner and office manager.

Absolutely thee BEST car buying experience I've ever had. Top notch customer service. No pressure…read moresale at all, Bob and Austin just wanted to make sure I got the SUV I needed for the right price. I can't ask for more than that! Thank you for everything! I will always recommend you guys from here on out. See you soon for a second vehicle. Keep up the good work!

I love this place I bought my car from here and had to have a couple things repaired , my warranty…read morecovered 100% and they fixed it quickly, the staff here are all so helpful and nice!

Clark's Auto Sales just might be the most knowledgable, competent, reasonable, friendly, and…read moreprofessional auto establishment in Michigan. They are truly in business to serve you and they do just that. I would drive across the state just to deal with Clark's. Trust me, you will not find a better group of professionals. Truly a world-class gem right here in Lakeview. Don't drive in the dark...choose Clark's.

From the owner: Auto Sales at budget pricesread more

I just bought a car from West Point Auto and I want to say it was the easiest process I have ever…read moregone through with buying a car. There was no pressure to buy just answers to questions I had. Before I bought the car there were a couple of concerns I had and they were fixed immediately. My husband had had a stroke and was not able to be a part of the process. We had been to several other used car dealerships that tried to take advantage of the fact that it was my first time buying a car on my own but Jason took his time and let me go at my own pace. We love our new car and after checking around we appreciated the very fair price . I would recommend them to everyone looking for a used car!

If I could give a negative rating if I would. West Point Auto Sales. Buyer beware. My son purchased…read morea 2017 Ford Escape for 13000 dollars with a Level 3 warranty that cost an additional 2600 dollars. 8 months later the car had to be towed to the dealership for the entire dashboard being lit up in red telling him to turn the car off immediately. It was a coolant sensor which cost $466.00 to repair with the additional extended warranty, so he paid it. A month later the check engine light came on again so he bought a code scanner and found out it was a misfire in cylinder 1 so he took it back to their service department to be fixed but the service rep listened to the engine running and told him it could be the spark plug and the coil pack. He told him it would cost a lot more for West Point to fix it and it would be cheaper to fix himself. So he did. A month later the check engine light came on again. He finally had to take it in to their service department to look at because the car would not accelerate on the highway. They told us it would be 2 weeks before they could even look at it, so he left it hoping they would look at it sooner if someone cancelled. Surprise. We had to call them after 3 weeks to find out what was wrong with the car. My son was told the head gasket was a bust and it would be too much time to repair and they couldn't get parts for 2 months. The best option was to replace it with a used engine that had 78,000 miles on it for 7100 dollars. They handed me an invoice for 10,644 dollars in order to repair the car, but said that wasn't the cost! We confronted Jason about selling stripped down warranties where important boxes on page 4 were not checked and he said that would have been a surcharge. We never even saw those boxes at the time of sale nor did we have the surcharge option. I asked the service department to produce denial paperwork for the repairs and I asked the warranty company to produce denial paperwork. I still haven't gotten it and that was more than 2 weeks ago. In a nut shell, they sold us a car they knew had these issues because there is literally a class action law suit brought against Ford for this very problem and probably used a sealant like KSeal to hide the problem for a while, sold us a stripped down DOWC (which stands for dealer owned warranty company) and then basically told us there was nothing they could do about it and pretty much they didn't care. In addition their service department guy wanted to assault my fiancé in the parking lot and then called the police on us. The Better Business Bureau has been contacted and a complaint has been filed along with a complaint to the Michigan department of the Attorney General. If you have gotten to this point, you can contact me at kapage1970@yahoo.com and I will be happy to pass along any information in regards to what I have found out about the warranties and their shady business practices.

Nice guys they helped me out and let me leave motorcycle there for a bit while I was SOL thanks…read moreagain!

I wish I could leave a 0. Purchased a vehicle from this business for my daughter. I bought an…read moreextended warranty, only to find out that an engine oil leak is not covered. Buyer beware of this shady dealership in Lansing. I'm not fooled too often but they got me and now we have $3K in repairs that need to be done only a month after we took delivery of the vehicle. Do not be taken in by their confidence scam, I really thought we got a good deal and were treated well until we needed them and the warranty company to step up. Avoid GWC Warranty as well! That's all, no tears just major buyer remorse. Time to eat the cost and move on. Hopefully this steers even one would be buyer away from this terrible company!!!

I had a great experience purchasing a car from Diamond Auto Sales last week. The staff was super…read morefriendly and helpful (NOT pushy like I have experienced in the past) and the office was very clean and welcoming. I have noticed they always have a great selection of good looking cars outside so I was excited to finally be in the market to take a serious look. They made sure to let me know that if they didn't have what I was looking for , then they could get it - but I was glad to find something on the lot that fit all my needs and at a very reasonable price. They also gave me a great trade in value for my old beat up car so I was very pleased. Thanks to Ryan and Jayd, my car buying experience was very relaxed, comfortable and FUN. I love my new Kia and cant wait to drive it for many years ! I definitely recommend checking out this dealership if you are in the market for a car.

Jayd and his team made buying our car very effortless. I was pleased with the whole team and…read moretheir attention to detail and customer satisfaction. I highly recommend this dealership.

I bought the cheapest car on their lot, but they treated me like I was buying the most expensive…read morecar. From start to finish they were responsive, attentive, helpful, and went above and beyond to ensure my experience was truly a positive and memorable one. Used car shopping can be incredibly nerve wracking, Shannon with Encore put my mind at ease right out of the gate and sold me a great car at a fair price. Best used car experience I've ever had, and I will send all of my friends and family to Encore first if and when they're looking for cars in the future.

I had a great experience buying my car from Shannon at Encore Motorcars, he was very professional…read moreand made it an easy decision. My work schedule wouldn't allow for me to get to the dealership, so he actually brought the car TO ME.. TWICE! Once to test drive, and then AGAIN to buy. He was so accommodating and friendly and I'm extremely pleased with my purchase! Thanks Shannon and Encore, I highly recommend doing business with them!!

Couldn't ask for anything more, super friendly and responsive, helping me find a perfect car for…read morethe family at a fair price...

I had a great time picking out my car it was very easy to talk to the guys about my price range and…read morethey were very kind to show me previous pictures of the car. -Maizie B.

I was looking for a van to transport our grandkids here and there, and Broadmoor Motors had many to…read morechoose from. Initially I worked with Mike, then Jessi, both in Hastings. The two of them were friendly and competent, never pushy, and very willing to answer questions and show me the CarFax for any vehicle. Eventually we agreed on a low mileage Dodge at a fair price, and the deal was made. Jessi handled everything smoothly including securing a loan locally and agreeing to fix a few minor things on the vehicle. I am an ex-used car salesman, and I know excellent service when I see it. Broadmoor Motors in Hastings is the place to find it.