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    Icing By Claire's

    3.0 (1 review)

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    Ross Dress for Less

    Ross Dress for Less

    1.9(16 reviews)
    0.2 mi
    $

    It had to happen at some point since moving down here, and as much as I hate having to rate a…read moreplace low and trying to find something positive to be optimistic about, this location sadly misses the mark. I walked into this location and walked out to never look back. The appearance, I don't want to say it was gaudy or strange, but definitely it didn't look like much. I assume they were going for the thrift store look, but even thrift shops are more appealing. This was a wide open square with basically clothing racks for rows and signs swaying gently from the ceiling. I needed new shirts for my job and this was one place I stopped to see if they had anything. I was clearly lost but no employee batted an eye in this seemingly empty space at the time. When I found the sign that said "men's", assuming this was the section for men's clothing, I went there and was greeted by a wide assortment of women's clothing. Basically, this just seemed to be one big, unorganized space with employees only at the cash stand and no employees walking around to help customers. Like I said before regarding the appearance, it was just so simple and where I may adore simple, this was so simple that it looked like the sections were really thrown together without much thought. Seeing as how I was on a time crunch, I walked out the doors and decided to go to Khol's instead. Cannot say I'll think of shopping at Ross next time I need clothes, I'll avoid the headache for a more expensive location if I need to....

    This is my first time at this Ross location. I can't say that it will bring me back again…read more I was on a mission for my Mother and I didn't find what she wanted. So I thought I'd briefly explore the store. I'd compare the store concept as a low end T.J. Maxx but the majority of their merchandise is clothing with some lingerie, shoes and home decor. I found a couple cheap summer tops and decided to try them on. The two women "controlling" the dressing room were incredibly rude. No one was directly at the dressing room entrance. Suddenly two women are yelling repeatedly, Ma'am Stop! I had no idea you had to HANG your items on a rack before they would count, then take once they release. I was instructed to replace the number OVER the clothes hangers before returning with them regardless if I was purchasing. They were just as rude when I was leaving the dressing room area. This wasn't my first time in a dressing room nor did their tone need to be so harsh with all of us. As I was standing in the return line the woman "controlling" the security or line was harsh and abrupt with several other customers. I dropped off the clothing and left the store. Hopefully, someone will provide customer service education to these employees.

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    Ross Dress for Less
    Ross Dress for Less
    Ross Dress for Less

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    Marshalls

    Marshalls

    2.6(11 reviews)
    0.0 mi
    $$

    Service absolutely blohhhhZzzzz…read more Pretentious at best. Employees buzz around you like you're a miscreant thief. Truly felt uncomfortable there and when I asked one employee a question he didn't know the answer but said with a touch of sass "Whatever we have is on those shelves" did a quick run way model turn and sashed away. As if i was the dummy for asking where the iPhone 16 cases were Meh the makeup area is cool But its the staff that gets me on this place they whisper, hover and act like they own the place They assume anyone who is wearing a 'disheveled ' outfit is a thief. When I left I didn't buy anything but they watched and lightly gasped as if they were surprised the alarms didn't go off I was in a bad mood the rest of the night. Those women were just so unkind and unprofessional it actually legit hurt my feelings. It put me in a bad mood the rest of the night bc they didn't treat me like a guest they made feel like a peasant. And kept whispering. I've never left a store (well maybe a restaurant) slightly pissed off but this time it did. I wanted to march back in and say something of course I didn't. But seriously the energy there was pretentious and it made them look tacky, classless, and no etiquette This place really P*ssed me off I felt angry bc I felt disrespected and ignored. If that's marshalls 'brand '& their view of customer service then they marshallbeoutofbiznesssooon but rly. Refine the employees to be less haughty Hunnay this ain't Neiman's so quit acting like it Anyways no hard feelings i just wanted to express this bc I didn't deserve it. No one dies. Place is clean tho.

    I'm not sure they give employees breaks but the staff would rather eat than check out customers…read more Kinda sad and also I don't want your crumbs on my clothes I'm buying

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    Marshalls
    Marshalls - Women's section

    Women's section

    Marshalls - View from back of store

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    View from back of store

    Rustic Closet Boutique - Find your favorite beanies!

    Rustic Closet Boutique

    5.0(1 review)
    2.4 mi

    By far the cutest boutique in downtown Historic Richmond! They offer a variety of unique clothing,…read morejewelry, bath products, and gifts. The owner is amazing and incredibly helpful. Plus they also have a website so you can purchase products online!

    From the owner: Our women's boutique, we want to help busy women, just like us, feel beautiful and stylish while…read moresaving time and effort from driving to stores looking for an outfit. We offer classic and trendy women's clothing, jewelry, and accessories that can't be found in your local department store with new selections coming in frequently! There is always something for every occasion in our boutique located in historic downtown Richmond. We are very excited to bring our chic selection to our customers, with an atmosphere to match. Shopping at our clothing boutique is a casual yet fun experience where our staff is committed to making you amazing while shopping locally. So, whether you're looking for an outfit for a special occasion or something new, cute, and affordable to add to your closet stop by our fashion store today to help support local business. Our selections include: women's clothing, women's shoes, handbags, home decor, candles, gifts, mugs, scarves, hair accessories, bath bombs, custom cutting boards, & hand soaps!

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    Rustic Closet Boutique - Full selection of Footwear!

    Full selection of Footwear!

    Rustic Closet Boutique - Check out a full selection of New Arrivals weekly!

    Check out a full selection of New Arrivals weekly!

    Rustic Closet Boutique - Full selection of our best selling Travel Mugs & Coffee Mugs

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    Full selection of our best selling Travel Mugs & Coffee Mugs

    Icing By Claire's - fashion - Updated May 2026

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