I was roaming the streets of SF with my boyfriend when we happed upon this place. We were very pleased! It was so satisfying to watch the workers scrape the ice cream . I got the Berried in Mango (berry mango sorbet), and my boyfriend got the cookies n cream (was too concerned with my sorbet so I don't remember what his was called--oops ). A bit pricey--about $9--but there are unlimited toppings (just know that the ice cream takes up most of the container, so it isn't truly "unlimited." Overall, would definitely return to try out their other flavors (they have a lot of flavors!). Appreciate that they had a whole non-dairy menu for those with allergies. Would highly recommend! read more

ICICLES - Berried in mango (for me) & cookies n cream (for my bf) - Desserts Near Me - San Francisco, California

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i was kind of set back a little bit because the area around the store was a little deserted, BUT i was really happy as soon as i came in! the icecream is super yummy and the prince hinton milkshake is my favorite! will definitely be coming in again! read more

Honestly just taste the freeedom dis sir was caught in a big corner making some ice cold ice. read more

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This was a great stop right next to the Metreon parking garage. It is a little pricy and unexpected to pay $9 up front for a flat price serving but they basically make the presentation in front of you and prepare the ice cream in mini rolls and then add the toppings and sauces (lots of choices). Highly appreciated they offer both dairy and SEVERAL non-dairy flavors. They take the effort to clean the preparation surface for allergies. We enjoyed cookies and cream as well as strawberry lemonade. There is a single restroom here and some basic seating. read more

I had always wanted to try rolled ice cream (because it was all over Instagram for quite a while) but never gotten around to it. So when I saw Icicles booth at the Ice Cream Festival this past weekend I was super stoked! The ice cream did not disappoint and the staffs were extremely nice and helpful! Got the Oreo cream flavor with variety of toppings!! Very delicious and fun to watch them make the ice cream in front of you! Would definitely go to the physical location to try more flavors! read more

ICICLES - Oreo cream and variety of toppings @ Ice Cream Fes - Desserts Near Me - San Francisco, California

Icicles is conveniently situated in the Moscone center west, across from westfield and the cinemas/target. Do not let this place's appearance fool you. Although it is not themed or decorated the quality of the product is what matters. The ice cream, which shouldn't be called ice cream, all start from their base vanilla custard. From there you pick and choose the flavors. Each cup has a theme, for example, Nutella and chill or the one I got which was the Ferrari. It is based on the typical ingredients you would expect from a night in Rome. The base of the cup is made up of chocolate chunks, amaretto nuts, Nutella, and the custard. From there you go to the toppings bar. This place is a total standout because you get unlimited toppings for the price you pay. Make sure to ask for them, because the attendant will be pushing you to stop at two or three. Also there are some self serve, like graham cookies and other cereals outside the toppings bar, and some that are not which was a little confusing. Be aware that you can also split the ice cream into two cups at no extra charge. Overall I recommend this place and am definitely coming back. Also, if using yelp, check in before you get to the register for a nice surprise! read more

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I have been wanting to try this place ever since it went viral online! I was willing to travel all the way to their location in Newark, but then my dream came true, and found out they were opening one in downtown SF, right by Metreon! First of all, I just want to recognize how amazing the staff was! I'm not really one of those people who cares too much about customer service, but the staff here were super friendly and helpful! We were welcomed as soon as we walked through the door, and they took us step by step on how to order, as well as going through each of the menu items. Pretty self explanatory system, order and pay first, give them your name, then watch as they (I call them magicians) transform your ice cream into a work of art! Finally, pick your choice of toppings/drizzles (THEY HAVE POPPING BOBAS!), and enjoy! There are 14 different flavors on the menu and they also have non-dairy/vegan options as well! I can't eat dairy, but I was so excited, that I just ordered the Mai Thai without thinking and devoured it within minutes! It didn't really sit well with my stomach, but gosh darn it, it was worth it! As for pricing, there is only one size for $9. It's a little pricy, but you do get unlimited toppings (they have a wide selection), and for the amount of ice cream you get (and how delicious it is), the price wasn't bad. In the taste department, the ice cream was so smooth, creamy, and has the right amount of sweetness. Overall, Icicles isn't just a regular ice cream place, but a fun and delicious experience that I would love to experience over and over again! Only Con: The toppings we got (toasted coconut and oreo cookies) were quite stale, and didn't really taste good. read more

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I've been waiting for this location to open. Yesterday, on my walk home, I was very excited to see that it had its soft opening. All the staff was friendly and eager to help. Their menu is very straight forward. You first order and pay. When they are about to make your ice cream, they call your name so you can see it all be made. It's a pretty fun experience. They have unlimited toppings and a wide selection of options. I would recommend sticking to one or two toppings though, because it is a lot of ice cream. All in all, it is a little pricey for ice cream but you are definitely paying for what you get. One ice cream was almost too much for two people! read more

ICICLES - Desserts Near Me - San Francisco, California

So I had gotten the "rolled up" ice cream experience in Korea over the summer and was automatically hooked. It was just absolutely delicious and a unique way to eat ice cream. When I saw Icicles in the city across from the wall, I could not stop myself from checking it out. The setup is pretty easy in that you look at the menu, order at the register, and then head over to the station where they will get your dessert squared away with toppings picked afterwards. All prices include toppings so pick wisely. They have around 12- 15 different types of unique combinations so there is plenty of options for any type of ice cream lover. They had an Ube option with coconut so I had to go with that since that is the latest hook I am on. Each of the ice cream rollers were extremely friendly to customers while having chit chat as they made the deliciousness. The process is relatively quick but there was no line when we had walked in whereas by the time we walked out, there was a decent sized line ready to chow down. We added the mochi and condensed milk as the toppings for the ice cream at the end. The ice cream itself was good although it had a "heavier texture and taste" than the one I had in korea making it hard for me to eat a lot of it but it is perfect to share and is certainly worth the experience. Try it out! read more

Although there are Thai ice cream rolls all over now, Icicles is definitely king with the most locations and the coolest menu taglines. I can't remember what was here at this location before but the layout is really odd. You order from a tiny window when you first enter and then you are taken to one of a few stations where they make the ice cream. It felt very spread out. Then you go down the line and get toppings, unlimited of course. I ordered Strawberry Fantasy with condensed milk, all of the fruit toppings, and a roasted marshmallow. I knew it was going to be good and it didn't disappoint. The seating area was awkwardly placed to one side; not sure what the deal is with that. read more

ICICLES - Strawberry Fantasy with condensed milk, all of the fruit toppings, and a roasted marshmallow - Desserts Near Me - San Francisco, California

Their ice cream is really yummy and my kids love watching the staff make their delicious dessert!

This is a review for the soft launch. I know that icicles is a crazy hot spot and is soon going to have a line out the door. The ice cream was certainly good, and I enjoyed watching it get created in front of my eyes. That completely justified the $9 ice cream. It was a fun experience. There are a few things I would note. First, there is very little room to sit. If you expect to have a place to relax and hang out to enjoy your beautiful ice cream, don't plan on it here. We went late at night after a movie at the metreon, and were confronted with a difficult choice of what to do once we got our ice cream. It's not really a great place to just hang around outside, and at night the park is not a nice place to be. The metreon was closing down so we couldn't sit there either. Second, and this is likely largely because it's a soft opening, it looks a bit haphazard. The place looks very haphazard and unprofessional. I will definitely be back because of the fun treat, and hope to update this review to 5 stars. read more

ICICLES - watching a puddle of ingredients become ice cream - Desserts Near Me - San Francisco, California

This was my first time trying ice cream made this way. It's kind of cool seeing your order made on the spot. It may take a bit longer than your standard ice cream, but it's worth the wait. Very friendly staff. Seating my not be the best. If you're looking for a novelty way of having ice cream, than you should check this place out. read more

I ordered the Strawberry Fantasy split for the first time and it is amazing!! The workers were all very helpful and the place was very tidied up! The floors were not sticky! They also have neon lights which made my experience much more vibrant Will definitely come back! read more

Really good rolled ice cream. It was staged buy a couple of young, friendly guys. If you're looking for dessert, this is a good choice if to like ice cream. One note... Yelp mapping actually took me to the wrong side of the block. read more

I was always curious to try this spot each time I walked out of the parking lot and saw it so busy. "Must be good...", I thought. I was finally able to venture in one night with my nephew and luckily we were the only ones there (probably since it was an evening weekday.) They have both dairy and non-dairy options and each cup can be topped with unlimited toppings at no extra charge. We ended up getting two bowls. My nephew chose a mix of thai tea and matcha while I got the non-dairy pineapple. All flavors tasted soooo good! Because they don't just scoop the ice cream into a cup, it does take a little longer for them to mix, flatten and roll your order. I will say that its pretty cool watching the process and nice knowing that they're making it right on the spot. I will say that each cup is a bit pricey, but like my nephew said, it's a once in a while special treat --so what the heck. Definitely will come back again :)) read more

to be exact 3.5/5, because I think the toppings can be over powering, and I feel that it's just rolled up ice cream. The ice cream is flavorful, very milky and creamy. Will come back to try out without lots of topping. read more

I was impressed! Great service even outside with a free sample. A little disappointed that I got a trainee so it was a little sloppy and light on the toppings but all good! Awesome concept. Happy it's finally here. Great flavor combos. Personable staff. Holds up even when we brought it home. We will be back! read more

ICICLES - Superman making my ice cream! - Desserts Near Me - San Francisco, California

I'm from NYC and these ice cream rolls have absolutely exploded. I was interested in giving this a try as it was the only ice cream shop open at the time within walking distance. Something about walking in and ordering feels like I'm in some store with bullet proof glass between me and the server. The lighting and decor is so poor that it just feels dirty. The ice cream was okay, but not at all to the standards back east. read more

The boyfriend treated me out to icicles late Friday night after spending time at onedome LMNL. I have had rolled ice cream in the past, but have not had icicles, so this is a first for me. I thought it was a bit pricey, $9.25 per bowl, however, it is the city - and everything is expensive in the city! There is a line for you to order - they also sell merch like t-shirts there too, I believe it was around 7$, yes cheaper than the actual ice cream, LOL. Service was a bit slow when I went but I guess there was quite a few customers ahead of us. After you order, they take your name and will call you when they are going to make your ice cream. There are glasses so you can watch/film/snapchat/instagram how they roll/make your ice cream. Once they finish rolling your ice cream they will take you over to the "toppings" counter where you can add on your preferred toppings. We ordered the TEAse me (LOL thought the names were punny and cute), which consisted of green and thai tea, opted for white chocolate drizzle and mochi, cream cheese, and chocolate waffle bits for our toppings. The ice cream was very milky, creamy, and condensed compared to other rolled ice creams I've had in the past, so it's definitely not watered down. We definitely be down to try more flavors. read more

Literally icicles is for eating ice. Don't waste your money here. I literally regret giving this place a try. I got the two top flavors strawberry fantasy and Oreo cookie absolutely terrible, terrible terrible,terrible!!!! Huge waste of money would rather have spent it somewhere else. read more

Stopped by with my sister on our way home from the mall as we saw large groups of people inside. They had several flavors to choose from with unlimited toppings. We went with the honeydew flavor and topped off with strawberries, blackberries, banana, and mochi. - Portion was big! The two of us couldn't finish our order. - They make each order fresh and you can watch as its being made. - We happen to go during happy hour so it was $2 off regular price. You can check in to Yelp for $1 during normal times. It's not cheap for dessert but you really do get a lot so I think it's worth it! - Honeydew flavor was good, very creamy and not too sweet with distinct honeydew flavoring. I look forward to trying other flavors. read more

Based off an online delivery- not sure of the whole rolled ice cream craze, but it was tasty enough that I'd visit in person or order from again. We ordered via Caviar and it came within half an hour. By that time, it was somewhat melted and soft (understandably so), but you can easily put it in a freezer to make it firm again (though it might also freeze your toppings). I got the Butterface flavor (cookie butter with graham crackers) and topped it with strawberries and mochi. My date ordered Gotcha Matcha (matcha with bit of cream and sugar) with blueberries and mochi. I liked Butterface since I'm a fan of cookie butter and I liked how the crumbs of graham cracker added a bit of texture to the rolled ice cream. This one tends to be on the sweeter side so it's best to choose your toppings carefully. Mochi were a bit stiff and chewy for my taste. The Gotcha Matcha was pretty good too- not super bitter since the cream mellowed it out (probs not for those who love super strong matcha flavor). It's quite a large portion- I ended up saving half of mine for later given how thick the ice cream is. All in all, good enough ice cream that I would order from again! Probs better in person so you can see them roll it, but taste was good enough for me! read more

ICICLES - Ordered online - cookie butter with strawberries and mochi ($8.75) - Desserts Near Me - San Francisco, California

Icicles is just so much fun! There are so many fun combinations to choose from when picking what type of "rolled up" ice cream to get. I chose one with fruity pebbles, because come on....fruity pebbles. My friend and I went pretty late on a weekday because you never really know when the craving for ice cream will hit. Even though I'm sure they were closing soon the staff was extremely cheerful and explained all the options to us. Its fun to watch them spread the ingredients out and then roll them up. Was super happy with my choice too because it was delicious! Will definitely be bringing the next foodie friend that comes to visit me in SF here and maybe I'll try something a bit different too. read more

ICICLES - Fruity pebbles!! - Desserts Near Me - San Francisco, California

So fun to watch and unlimited toppings! Vegan friendly & dairy free friendly although they make all of their desserts on the same plates. Give this place a go for a custom treat fit for you :). I'm health conscious so I went with raspberry + fresh berries for topping and chocolate chips. Oh and captain crunch because yolo. read more

ICICLES - Raspberry , with fresh berries & captain crunch cereal - Desserts Near Me - San Francisco, California

I've visited Icicles a couple of times since it has come to SF. In my experience, it has been alright. The employees are fairly courteous and quick, and the ice cream is pretty and reasonable tasting, but it is also pretty expensive. The flavors that they have a pretty interesting - almost too interesting. There were only a couple that I am interested in, but perhaps my tastes are just too vanilla (pun intended). I've tried the butterface a few times. It is good, but not the greatest thing I have ever tasted, especially for about $9. This $9 gets you a good amount of ice cream, but I would much rather have a smaller amount of ice cream for less money (they only have one size). This is why I don't go here regularly. Other than that, I do really appreciate that they have many toppings, and you can choose as many as you want and not pay extra (I believe). The toppings are pretty standard for an ice cream shop. The employees add some of the toppings, but there are others (like Oreos) that you can add personally. I think they also recently added more seating, which is nice. Before that, you could never find a place to sit. read more

ICICLES - Butterface +toppings - Desserts Near Me - San Francisco, California

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Unless you want to go to the emergency room for food poisoning do not get anything from here. We ordered a boba tea and two ice creams with fruit and toppings. I ate about 1/4 as much as my wife and got Light headed and threw up. She got violently ill, so bad we went to the emergency room at 3am, which this business should pay for. I will be contacting this management about this, unacceptable. Would never recommend this place and will contact SF health department. read more

I've been wanting to come here for a while and I had the opportunity to come here even though it is winter time! I like the modern feel ambiance of this rolled ice cream shop. Great place to come for dessert or after dinner or after a movie. How they make your icecream has that buzzfeed type of feel to it hahaha. It's awesome! Customer service was great. It was my first time here and Jan was really cool and walked me through the process. Fast and friendly service. I would come here again if I was in the area, after a movie, or if I'm craving dessert. Definitely worth a try! read more

Totally overpriced!! Couldn't believe the ice cream was $11.25, and while it included unlimited toppings, the portions were not generous.

We hadn't experienced rolled ice cream so that was fun. Both girls got Pina colada non dairy ice cream. It tasted like the canned coconut milk mostly. It was good but I thought it was a bit over priced for what it was. Definitely better ice cream to be had in the Bay Area read more

The ice cream rolls here are good quality and use nice ingredients! Usually with the Thai-style rolled ice cream, the taste can be a bit artificial. But the fruits flavours here have fresh fruit smashed into the cream on the spot, and the other flavours are also very diverse and decadent ohhoho. The toppings are amazing. I especially love mochi and cheesecake bits. The only thing that makes us sad is the price, but honestly it is very worth it as a treat, once every so often. read more

ICICLES - Desserts Near Me - San Francisco, California

Amazing rolled ice cream and wonderful service. Huge fan of the Oreo Blast (#5). Actually my first time getting true rolled ice cream and it's smooth, tasty and definitely not your regular scooped ice cream. We'll be returning! read more

ICICLES - #5 Oreo Blast - Desserts Near Me - San Francisco, California

Very friendly and fast service! They are quick to correct any mistakes (if any) and the ice cream is delicious! They even have nondairy option's if needed. You need recommendations they got it! My picky eaters in my fam even loved it! Highly recommend! Also, go on Tuesday if you want a cheaper price, only $5 each! read more

Came here for a quick team outing and they were great! We each selected a flavor and get to choose the toppings we want for our individual bowl. It does come in a large cup, so I recommend sharing an order. I also thought it was a bit too pricey, each order was $10 a pop, that's why I did not give it more stars. read more

This is a great place to go for a date or just to get rolled up ice cream. At about $9, this is a steal. The toppings are all free after you pay for the flavor of ice cream that you want. If you go around 7 or 8 pm, they usually switch to their night mode and all the lights are cool because it looks like a mini after hours joint. read more

ICICLES - 2019: "All Fudged Up" - brownies, caramel cup + chocolate + extra toppings - Desserts Near Me - San Francisco, California

My first experience trying the liquid ice cream trend. I came on a Sunday afternoon and it was not busy at all. The prices are preset. What really caught my eye was the clever names. Who ever named these ice cream creations is humorous. I tried the rocky road ice cream (forgot the name!) the plus side is that there is unlimited toppings with your creation. There are also crushed up cereal nuts and cookies at the station with the napkins that you can help yourself with. Staff is very friendly and patient. A bit over priced for ice cream but I'll come back from time to time. read more

ICICLES - Rock n roll $10 - Desserts Near Me - San Francisco, California

I was literally about to hit up Uber to go home until I passed by Icicles and thought the name sounded familiar and then realized it's a rolled ice cream shop - I'm in! I remember this used to be Icebee that sold froyo that I went to all the time in high school. The two guys working here were super friendly and have great knowledge about the shop - something I don't commonly see. At a flat rate of $8.75, you get a flavor and limitless toppings. It may sound pricey but you get $8.75 worth because it was A LOT. I couldn't finish it and I didn't have breakfast nor lunch. It would be nice if they had a smaller option because it almost felt like too much. Definitely recommend sharing with someone. I got a Nutella and Chill per their recommendation. It includes heavy cream, graham crackers and Nutella. After they finish making the ice cream rolls, the toppings process is pretty similar to many froyo places. Like a kid in a candy store, I got way too many toppings and they're pretty generous with the toppings. The texture was pretty viscous and held together pretty well (it didn't ista-melt like other places). I'm not 100% familiar with rolled ice cream but noticed each roll fused back together into cylinders - is it normal or was it rolled too tight? I'm going to assume it's that viscountess and need to be on a lookout when I check other places out next time. They also have a $1 off Yelp check-in promo that I missed seconds after paying - oh well next time. read more

ICICLES - Desserts Near Me - San Francisco, California

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Delicious and friendly service. Even on a cold day in December this is most definitely a must have. Made my daughter's day. Thank you.

Fun ice cream experience. This could be dangerous as we still have four more days visiting San Francisco. Our hotel is half a block away from Icicles. We went and ordered two ice creams and a sorbet. They make it in front of you. By make it, I mean they spread it out and then roll it up like a burrito. You end up with this bowl of roses. It's delightful. You get a choose a topping and drizzle. Everyone enjoyed their ice cream and we are looking forward to going back to trying something else. Don't go right after eating. This is a huge bowl of ice cream. read more

This place never fails me best service from Naomi with a beautiful smile on her face, my piña colada rolled ice cream is so fire! Thank you will be coming back here again !!! read more

ICICLES - Piña colada - Desserts Near Me - San Francisco, California