Garret did an amazing job! We had renters in our house and they thrashed our carpet within a couple of months. Everything from dog urine....to....you name it! I am super satisfied with the work that was done, as we have had multiple encounters with other carpet cleaning businesses. Garret is upfront about the cost, explains it in full detail, so that you understand he is trying to make an honest living as well! Will definitely use him again, and refer him to friends and family. read more

Garrett did an amazing job. He was extremely knowledgeable, and wasn't out for money. He let you know up front what the costs would be, and what needed to be done. He was able to easily answer any questions I had, and then some. He's very professional and great at what he does. The outcome was way better than I had expected. I would, and will, highly recommend this business to anyone who needs their carpet/tile cleaned. You will not be disappointed; it's very much worth it! read more

Amazing job!!! I have had my tile cleaned in the past and by far Garrett Field, Steam Team Tile & Carpet Care is the best! I was disgusted by the way my floor looked and now I can't stop looking at them. They are beautiful and clean! Garrett has restored them to almost new and given them life. Garrett is very knowledgeable, thorough, and honest. His prices are great and he has definitely gained a return customer. I am already planning what to have cleaned next! read more

I just want to say that Garrett is AWESOME! He seriously will go above and beyond with his customer service. I lived in an apartment complex in Escondido where it was 5 stories high and I lived on the 4th floor. I called around asking if any other carpet cleaning company were willing to steam clean my carpets on my floor, since it wasn't ground level. It was 2 bedrooms and it was about 1,000 sq. ft. Since I was on the 4th floor, a lot of companies denied me because they told me that I would need to find someone who had a portable steamer. When they told me their quote on my place it was outrageous! With Garrett I exchanged some photos via text from my place and he was able to figure out a way to steam my carpets from his truck. Garrett's quote was $100 less from other carpet companies and he used a pet friendly chemical for my carpets! I would also like to add that I had 2 puppies that were still learning to be house broken and he got the stains and smell out. I also had him do my parents' 2-story home out in Fallbrook and did an amazing job. Garrett is very professional, punctual and honest. He won't leave your place until you're completely satisfied with his job. read more

This review is LONG overdue! I was beyond impressed with the Steam Team's customer service, as well as the quality of service! I had requested quotes from a number of carpet cleaners and Garrett was the ONLY one to reply with more than just a random number. He spent time and answered questions and asked questions to be sure to provide what I was looking for! We live in a condo that has old carpet and I have 3 small children, one who has just begun crawling. Though we have had the carpets cleaned multiple times in the last year and a half, it has never truly felt clean. Garrett reassured me that the product they use is "green" and he explained what was in it. Since he cleaned about a month or so ago, this carpet has never felt so nice. I'm now able to RELAX and just let my babies play on the floor....that might seem silly, but to a mom of 3 it is invaluable! I also passed his contact information on to our property manager...I was that impressed! Thank you Steam Team! read more

Garrett is a stand up guy who shows up and does everything he can to ensure he gets the carpets cleaned at the lowest price possible. I have not had my carpets cleaned in over a year and between my dog and heavy traffic patterns, they looked like they'd have to be replaced. Garrett succeeded in getting them looking good as new. As a veteran, I try to seek fellow veterans to accomplish tasks I am unable to do. I will be utilizing Garrett as long as I am in town. read more

Our family was getting ready to host an important event at our home and my wife wanted to get the house cleaned from top to bottom. When it came to the carpets, I reached out and called Steam Team Tile & Carpet based on (100%) 5-star reviews. I reached the owner Mr. Garrett Field and was impressed with his professional yet personable presentation of the services provided. On the day of the cleaning, Garrett showed up on time (in fact a few minutes early), walked the entire area, and then provided a very fair cost estimate based on all the rooms he would be cleaning. During the cleaning process, I was even more impressed by Garrett's attention-to-detail and perfectionistic desire to return our carpets back to "like new" condition. At the end of the cleaning, Garrett took his time in going over all that had been cleaned to ensure that I was a satisfied customer. I can tell you that Garrett took a little more time than he estimated but that was because he felt a need to go back over our highest traffic area to make sure it was as pristine as our lowest traffic area. In this day and age of quantity over quality, it is refreshing to encounter family owned businesses who take genuine pride in their work as defined by exceptional work that exceeds expectations. This was an easy 5-star review to right because Garrett's attitude, passion and character are impeccable. read more

Garrett is fantastic. Great results on a kitchen tile floor that had not been deeply cleaned in over 15 years. The tile and grout look brand new. So the results are fantastic but the professionalism, communication, and attention to detail really set them apart. read more

Garret Field is perfectionist!!! He is a hard worker, professional and excellent service is guaranteed. Great customer service, easy to make appointment, good time management. Our carpet looks like new. Also, thank you Garrett for your combat service and for appreciating our military. I would highly recommend Garrett Field company to everyone!!! read more

Garrett is professional and thorough. Our condo is near the beach and the renters had left stains which Garrett used several solutions on to remove. His process is also great because he uses a rinse and the carpet does not have that 'crisp' feel that other carpet cleaners can leave. Very happy to support a small veteran-owned business and we will use him in the future. read more

I recently had my carpet cleaned for the first time in several years. It looks new again! Garrett did a fantastic, thorough job and his follow up was top notch! He is a true professional and I would definitely recommend him over and over again! read more

We also own a local carpet cleaning company,we just wanted to say thanks to Garret and his company, for giving us a hand on tackling a huge Natural stone cleaning job. Super professional, honest,and hard working, and highly knowledgeable. I Highly recommend his company. read more

This is forever going to be my go to guy! Not only do I love to support our veterans, but Garrett is everything that every other review said he is! Nice, honest, professional and excellent at his job! When I choose a company, I naturally want to get the best deal, but I also insist on integrity and good customer service. I had a renter who destroyed my carpet by allowing her dog to use my carpet as it's toilet! I called Steam Team Tile & Carpet Care, after getting numerous recommendations on Facebook. Garrett came in to give me a bid, and I told him that I could not budget for new carpet at this time, so hoped he could help me. Garrett came and gave me a bid that was higher than I had expected, because the damage was so severe. He honestly told me that he could not guarantee that the stains and smell would not come back, and gave me his professional opinion that I really needed to replace the carpet due to the extent of the damage. He could have made that money, but instead advised me to do otherwise. I ended up having to replace the carpet, but based on his assessment, I could not do otherwise, and allow anyone to live in a room where that situation existed. I highly recommend this honest man and his company! read more