The whole situation was stressful, but they made it a lot easier to deal with. They came out…read morequickly, explained what was going on in simple terms, and gave us a fair estimate without trying to scare us into extra work. Rare behavior these days. Usually companies smell panic like raccoons near an open trash can. The crew was professional, respectful of our home, and cleaned up well after the job was finished. What I appreciated most was that they kept us updated through the process and actually answered questions honestly instead of giving rehearsed sales talk. Everything felt cleaner and safer once the work was done. If you're dealing with mold and want a company that shows up, communicates well, and does solid work without the pressure tactics, I'd definitely recommend Middle Tennessee Mold

Rob communicated timely, came out and told me what was a problem and what wasn't. We had a child…read morewho passed out due to the mold exposure so as a parent we wanted the mold out quickly but also removed very safely. He remediated 2 bathrooms for us and was fast & efficient. Would highly recommend and would use his services again if needed.

We have used Keith and his Franklin Environmental team several times throughout the years. Radon…read moreremediation, mold remediation, moisture barrier, etc. They are highly qualified, great customer service and communication. We will certainly call on them again when the need arises and I know we'll be in great hands! We highly recommend Franklin Environmental

I can't say enough good things about Keith, Eamon, and their team. From start to finish, their team…read morewas incredibly helpful, professional, and truly cared about delivering results. They took the time to understand the problem, walked me through every step of the process, and made sure everything was done right. Not only did they do great work, but they were also trustworthy and committed to providing the best customer experience possible. I hope no one ever has a mold problem like we did but if you do, I highly recommend them to anyone in need - you won't be disappointed!

Mold!! Yikes! I have serious allergies to mold and when we found out we had mold due to a water…read moreleak, I began freaking. I am rating IRS a 5/5 for the following reasons: 1. Quick response: I called and they answered and were able to set up an appointment the following day. 2. Timeliness: Preston actually arrived between 12-1pm like he said he was. 3. He came and took a look and offered his time and expertise to answer some of our mold questions. 4. He said our problem was small. Unfortunately, they only do tear out and drying, (which we were going to do ourselves) but not replace the sheet rock. 5. If we ever have a situation we're we needed some serious drying power or tear out, I will definitely remember IRS/Independent Restoration Services and give them a call.

Preston and his team are very knowledgeable, professional and did an excellent job. We Had a water…read moreleak and they took care of us immediately. I highly recommend this company.

The DocAir team members are professionals in what they do…read more You can count on them to deliver what they promise. Their prices are very reasonable compared to the quality they deliver. I strongly recommend them.

DO NOT TRUST DocAir. After Numerous attempts to get a mold/…read morewater issue solved at my home the owner Barry hit a whole new level of unprofessionalism while I was trying to attempt a conversation regarding some work they had (not) done. He hung up on me twice saying "I am done with you," and "well, why dont you just hang up on me then!" He actually started in with name calling; literally. They had been hired to remedy a mold situation, and after they completely missed a moldy area under some stairs, they REFUSE to send me a copy of the original work letter, and a copy of the invoice. He knows that specific area was meant to get addressed and was missed. (He DARED me to file a complaint w/ the BBB) They came out multiple times trying to sell me on a "drain over here," and a "new drain over there" and refused any input from what we suggested was the actual problem. Every attempt at selling me drains was met with his caveat of "I reserve the right to be wrong." To his own defense the owner Barry, claims "I haven't charged you for any of those visits" and then he lead into the issue that he is tired of me calling trying to get the work done that I actually paid for. I invite, and look forward to, a response from him on how he can explain the rudeness and the VERY poor workmanship his team does. THEY MISSED AN ENTIRE CORNER OF MOLDLY STAIRS that then spread back to an area we had already treated. * VERY unprofessional * VERY poor communication * TERRIBLE attention to detail * ZERO accountability throughout the entire team. -- one of his employees even said "if this was my home with this problem, I'd just sell the house" {word for word}

Great costumer service, efficient very friendly and professional…read more They got to my place right on time with a smile on their face that to me is key for a smooth and easy relationship with anyone. Prices are competitive so not over pricing with them. They can accommodate almost any service request so, Is important to call them and explain what you need to be done so they can prepare so service request is a most. They can accommodate almost any service request. I am giving 4 stars because something wasn't communicated to me at the time of scheduling the appointment.

I had another company clean my carpet but by the next day it looked and smelled even worse than…read morewhen they had started. I found Small Town Carpet on Google and their reviews were amazing. I love the fact they are a small local business. They came in and did a fantastic job!! So professional and respectful of my home.

Honest and ethical! A different company was repairing a dryer at a rental property. They…read morerecommended a dryer vent cleaning and suggested "their guy." Since I wasn't physically at the property I decided to call around for some quotes. As soon as I spoke with someone at the Clean Air Co., I knew they were who I wanted to go with. They got it scheduled and said the technician would call me once he assessed the vent. To my surprise, the technician reported that the vent was already really clean and told me it wasn't necessary. He said he'd of course be happy to do it but he thought I'd rather save the money. I'm so grateful for his honesty. Not only was he awesome, but both of the folks in the office who I spoke with were very friendly and helpful as well. So, while I can't speak to the services themselves, I feel I can strongly recommend the Clean Air Co. based on my interactions with three different employees, who were all the kind of people I'd want working for me. I will certainly call them when the need arises. Thanks again y'all!

I recently had all the air vents cleaned in my house. I looked into this about 2 years ago, but…read morelife has a way of side-tracking well-intentioned plans. I decided it was time and checked with several companies. I remembered how kind and enthusiastic Crystal was at The Clean Air Co the first time I spoke to her and decided to have them provide the service. Carole helped me when I called to make an appointment and I had the same great service, quick response and excellent communication. I was happy to know Crystal was still with the company too. Ken and Jacques were right on time. They were friendly, efficient, professional, thorough and very thoughtful about being careful in my house! The level of service from start to finish was excellent, this is how you do it! I highly recommend The Clean Air Company!

All Clean and Organized was such an amazing company to work with! Rita was super responsive and…read moreable to book a deep clean of the home we just purchased very quickly for me. She sent Maria to our home, who did such a wonderful job. Maria paid attention to all of the details we wanted specifically! Will definitely be booking them again!!

Prompt with replies & scheduling, great pricing & service! Highly recommend & will be using again…read morefor routine services.

Needed my rental property renovated. Called them and they did a great job. They finished the job…read morewhen they said they would. They were very helpful and professional every step of the way. Highly recommended. Would use them again.

Rob and team were very responsive when we called for repairs after the 1.25.26 ice storm. We had…read moreour electric mast pulled from the house. For them, it was a fairly small job, but they worked tirelessly with our insurance company. In fact, Emergency Restoration ended up getting us over double the amount the insurance wanted to initially pay. When it came to the actual repairs they came out, and got them done in the equivalent of a day's work (they had to get a specialized piece of equipment). We didn't even lose power through the whole ordeal. Can't recommend this company enough if you need help after Mother Nature sends you her best. Thank you Emergency Restoration!