These guys are great! Needed a Wolf downdraft vent circuit board, asap. Contacted them at 4:20pm…read moreon Friday afternoon, determined that it was in-stock and then asked if they could overnight it. Without missing a beat, the gent said he would check with their shipping folk and call me back. He did, and did, again. Part arrived the next day - a Saturday, at that - and my contractor finished the job without any delay. My local Wolf service guy advised a three week lead time on his factory-authorized part supplier. Couldn't be more pleased! Exceptional customer service. Many thanks!!!!

I ordered control knobs for my Wolf Oven. Not only was the customer service excellent, but the…read moreparts shipped the next day and were on my front doorstep when I arrived home. Thank you Mid Atlantic for making this such a pleasant, easy experience.

I was in the need for dry ice to bring an ice cream cake up the east coast for vacation. Yes, I'm…read moresure there were a lot of ice cream cake places where we were going, but I wanted this one and needed many hours for it to survive. Jim's Enterprises was the savior based on a Yelp search. Whoever my wife spoke to was more than helpful on the phone advising that they have several set sized boxes and can tell us how much dry ice would be needed. We were able to obtain an empty ice cream cake box and bring it to Jim's Enterprises so we got the perfect sized box, and was told 10lbs of dry ice would be the optimal amount. We also got the warnings to not handle it with our bare hands and that it should last the day's trip. Only open until 4pm so plan accordingly. Great service, and the ice cream cake made the trip intact. Very happy.

Very helpful staff! Highly recommend…read more Quick and efficient way to get large amounts of ice and dry ice.

My plumber recommended them to restore my hydronic system when a prior contractor couldn't restore…read moremy system after shutting it down for plumbing work. Basically, an entire zone wasn't getting any heat and the pump was running hot. Karalis' guy charged me a $135 diagnostic fee to tell me that either the system was air bound, or the pump was bad. I could've diagnosed that myself. He promised to get me an estimate on making changes to the system so that the problem would be resolved. After a few few weeks of not hearing from them, I called and got the owner on the phone. He said that they were looking into it and that they would get back to me with an estimate for the work. It is now been three months. Radio silence. I'm not impressed, I won't use them, and I recommend you don't either.

These guys were great! It's not easy to find an honest small company that works on commercial…read morerefrigeration anymore so they certainly are worth reaching out to. We recently had a compressor go down for a large walk in cooler and these guys stepped up with a no nonsense quote. They had us up and running in a couple of days. They were very professional. The owner took the time to go over the parts/repairs needed and answer all of my questions. The price was fair. Moving forward they also recommended a preventive maintenance service to keep the new compressor and other parts of the unit healthy and running strong. I can't speak for their AC and heating (yet!), but for refrigeration needs in the Delco area they are reliable and responsive. Thanks again guys!

It's nice to find family owned businesses who care about their customers. Picked up dry ice there…read morefor Cool Capping while going through chemo and trying to save my hair from falling out.

There was a power outage earlier and I guess our old side-by-side (came with the house) died. I…read morecalled a few minutes before 5pm and the owner met me there around 5:40pm, staying late (highly appreciated!). After frantically putting all the frozen items in another freezer/fridge combo and as much refrigerated stuff in said other freezer/fridge, I got there much later than the 20 minutes the map said it would take. Once I got there, he asked about what I needed and when I requested dry ice, he actually suggested regular block ice in order not to ruin my refrigerator contents (dry ice would be too cold). So, instead of spending more, I paid less AND didn't freeze my refrigerator items. I also found out they make large cubes for alcoholic beverages - super Crystal clear, too - I got some of those for my hubby (look, it's been a long day - we started with the sump pump dying and had to deal with that, shop-vac-ing the carpets from the resulting flood, and then the daughter tells us around 4:30pm that the fridge/freezer has died - hubby NEEDS A DRINK! ) and he was so happy to have them! Thank you so much - I will think of you guys next time we need ice or dry ice for anything!

Family run business. Good people, helpful, courteous…read more Allowed us to look, answered all our questions.

I needed a washing machine after the 28 year old Kenmore died. Matterns came recommended by a…read morefriend. Anne was great to deal with in the showroom. I saved a little money with price matching. They do their own delivery, which went smoothly too. Very happy.

Everyone in the house got sick this spring - even the pets. Had been using Keyes for years, they…read morecame out to check things out "Oh, this thing somehow got bent," the tech said. Somehow? You're the only folks touching the equipment. Whatever it was impacted our filtration. I asked for a water test that day so we knew what we'd been drinking given every living thing in the house was ill. The tech flat our refused. "I'd rather come back in two weeks once these changes take effect." WTH? We immediately had professional water testing done and long story short - heavy metal poisoining. Their refusal to test the water that day (which I have documented and will post here if they push back on this review) was inexcusable. Broke all trust and we've moved on to another company.

Early Saturday evening I turned the water on. Unfortunately, we had no water. This came as no…read moresurprise because our well pump was old. Called THOMAS G. KEYES Saturday evening and spoke to Adam. Adam came out first thing Sunday morning and installed a new well pump. Thank you Thomas G. Keyes for being there for your customers on a weekend. Adam worked very hard in the hot sun, pulling that old pump and installing a new one. He was extremely professional, quite an asset to have!!

Miller Pump did a fantastic job for us. We had about 8" of snow on the ground, in December They…read morecame out in the morning stayed until it was tested to their high standards of satisfaction. The upgrade and update to our well pump has made a significant impact on the quality of our water delivery. Thank you Miller Pump Service.

These guys know what they're doing. Experience counts. I've called on them all of my very long…read more(knock on wood) life with nary a problem. I suspect if the man who gave them a bad review had called them and asked them to make good on a bad job that they would have been happy to do so. Perhaps there were other circumstances to consider.

Family operated business that provides very high quality and honest work. We have had them out to…read morefix our dryer, our dishwasher and our older dryer. They always show up promptly, do a great job in explaining the problem and very reasonably priced. I would recommend them to anyone!

I called and left a detailed message about a washer repair. I never received a call back. If you…read moreenjoy being ignored, give this company a call. BTW - the review says "Phila" - I'm just down the road from Bordan Appliance Repair.