I visited this new location for the second time , the first time was great with the whole family. This second time not so good . After waiting over 30 plus min for my food , me and my son left . I watched the manager sit out front and talk with a girl employee and her mother, and then sent her home after her telling him she could stay to help with the lunch rush . We watched this poor cook get overwhelmed with orders with no help after asking the manager for help ! the manager disappeared into the back and left the front unattended, while a few other orders ahead of us where wrong , which put this cook even more behind , we finally got our order after the cook not only made the food but then had to come up and package it as well ? All while two of the three employees, one the manager no where to be found and another young girl sat staring out the front window doing nothing . We did get our shake right away after we ordered . But the time we got our food it was almost completely melted. I sure hope no one that decided to eat at this location has to deal with it , oh yeah and the cook gave us two free ice cream coupons for waiting so long ...... read more