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IB Pet

4.7 (35 reviews)
Open 9:00 am - 8:30 pm
Updated 1 month ago

IB Pet Photos

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Reviews With Photos

Paula P.

We love the staff! They have a great selection of product too! They always welcome us with a warm greeting and are happy to see my 3 dogs. I very much appreciate their patience with my fearful rescue dog as she learns to trust the world, she has learned to trust them and now looks forward to going to the "doggie store". The 2 senior pups also very much look forward to seeing their friends each time we pay them a visit. They are very knowledgeable and are always eager to help. They had some great recommendations of food for our new addition of a kitten too. Thank you for welcoming my pet family and making this a safe space for them to learn to trust and grow.

Lily
Henry A.

IB Pet has fantastic products and staff. We highly recommend them! Our dogs and cats love the goodies we buy them from this store.

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6 months ago

Business owner information

Photo of Lori S.

Lori S.

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7 months ago

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Lori S.

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10 months ago

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Lori S.

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1 year ago

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Russell B.

Awesome review! Thank you!

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8 months ago

Friendly service in a clean cool environment, highly recommended and my dog and I like Goat Milk Monday!

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11 months ago

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9 months ago

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1 year ago

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Lori S.

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8 months ago

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Lori S.

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3 years ago

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1 year ago

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Lori S.

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3 years ago

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Lori S.

Helpful 5
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2 years ago

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Lori S.

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3 years ago

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3 years ago

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3 years ago

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5 years ago

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3 years ago

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2 years ago

What a great place to shop for my dogs. They have a big selection of treats, food, and toys. The staff is extremely friendly and helpful.

Business owner information

Photo of Lori S.

Lori S.

Thank you for the positive feedback! We appreciate you shopping local!

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5 years ago

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2 years ago

Staff is always very helpful and knowledgeable. Plus they always have my dogs favorite food

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6 years ago

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4 years ago

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5 years ago

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5 years ago

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6 years ago

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6 years ago

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7 years ago

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5 years ago

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5 years ago

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8 years ago

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Lori S.

Thanks for stopping in Carol! See you again soon!

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5 years ago

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8 years ago

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5 years ago

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6 years ago

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Ask the Community - IB Pet

Can I buy a Rabies shot for my cat?

Sorry. That is a vet only shot.

View All 3 Questions

Review Highlights - IB Pet

Lastly at checkout Bowie really looks forward to her personal hand picked treat from the cashier she hasn't ever been disappointed.

Mentioned in 2 reviews

Read more highlights

Kahoots Pet Store - Storefront

Kahoots Pet Store

(76 reviews)

I have been a Kahoots customer for many years. They have recently moved store fronts, but still…read moreremain in the same shopping center as 'Trader Joes.' This is the second time they have moved since I've been with them. When they first moved to their current location, for me, it was farther away, not nearly as convenient & it has a horrible parking lot! However, I have remained a loyal customer. Why? Because of two very special employees & the high quality standard of customer service they provide. From the very beginning, Jacki welcomed me like an old friend. She made me feel like I was already a part of the Kahoots family & not just another invisible stranger coming through their door. Later, when I met Carol, she was also very welcoming & treated me like I was part of the Kahoots family. Over the years, the two of them have shared with me their wealth of product knowledge & personal experiences. There excellence in customer service has been instrumental in developing a long lasting relationship. They have always gone above & beyond to help me, no matter what! Whenever I have had an issue or a question that they had no a mediate answer for, they did not hide from it. They did not waste my time with lame excuses, nor did they try to cover it with some BS answer. They would simply ask, "Can you give me a little bit of time to do some research & get back with you?" Skeptical? Yes! However, as it turned out they didn't forget. I am very happy to report that they have never left me hanging without an answer. They have always responded back in a timely manner. Providing clear intelligent answers, practical solutions, or otherwise, made thoughtful & helpful recommendations. It is my opinion, that when lead by their example everyone benefits. Because of them, I have remained loyal to the Kahoots family. Jacki & Cheryl, I APPRECIATE & THANK YOU for all that you do! You are my furever family

If you're looking to buy food for your pet Kahoots is your place. Everyone here is friendly and…read morehelpful. I love that they have a variety of raw food, treats, goat milk, oils (salmon, etc) toys, bedding, leases and more. They even carry Dr Marty's raw food. They even have services for your fur babies Shots, teeth cleaning clinics, etc. I think the only thing they don't have here is grooming services . But I love Kahoots because they have brands that your traditional pet stores may not have, including a cold & freezer section. And because they honor our military they offer a 10% discount on your order. . If you haven't ever been inside, you should give it a try. It's a great place and pet friendly.

Petco

Petco

(184 reviews)

I feel sad writing this review, but I believe it's important for customers to know about my…read moreexperience. Last Saturday, my mother and I went to Petco to buy some pet supplies. When my mother needed to use the restroom, she asked the cashier for the key. The cashier informed her that the key was on the floor. Unsatisfied with this answer, she asked another employee, who then told her that the bathroom was broken. I found this odd, so I asked yet another employee, and they said someone had the key. Deciding to hurry up and collect my supplies, I went to the cashier to pay. While in line, I overheard the second employee--who had a Justin Bieber haircut--tell another customer that the bathroom was broken. After that, he jokingly told the cashier that if a customer asked for the restroom, he should say it was broken or provide some other excuse because customers are "disgusting." I was shocked and angry at this comment. When he saw my reaction, he asked if I needed any help. I replied no and completed my purchase. Afterward, my mother and I went to Target, and she was finally able to use the restroom. Feeling dissatisfied, I called Petco to speak with the manager and explain the situation. During the call, I learned that the employee with the Justin Bieber haircut is a team leader and had taught the new employees to use this excuse. I can't express how disappointed I am. I've always enjoyed my visits to this Petco location and had good experiences with all the staff. I chose this location over the one in Lemon Grove because of the customer service and better parking. Even though Lemon Grove is closer to me, I may start shopping there instead since my past experiences have been excellent and I haven't felt misled. Side note: I dont remember the employee's name but I remembered his hair style. Sadly, I will rate this store a 3/5 because i remembered a few times customers have asked to use the restroom and employees told them the bathroom is broken. Idk if it was true at the time but now I don't trust them.

I came in to get my daughter a Beta. The staff was so knowledgeable and helpful! They pointed me in…read morethe direction of everything I needed to get and helped me out so much! My daughter is obsessed with her fish and it was fairly affordable!

Unleashed by Petco

Unleashed by Petco

(62 reviews)

Lomita

I was waiting for Petco to send me some kind of survey but I haven't received one yet so I will…read morerate it here. We just finished a 6 week training course with our puppy Dixie. I signed up for group classes but we were the only ones registered so it ended up being a one-on-one. I would totally recommend it!! Rebecca is the trainer at Spring Valley. She was so patient and explained everything very well. She is very knowledgeable and professional. I can tell Dixie looked forward to going to her class every Thursday because she would get excited once we were close to the building. Rebecca was also flexible with rescheduling due to our life issues. On her last class Dixie received her certificate and a bag full of goodies. I can see a huge improvement in Dixie's behavior!! Thank you Rebecca!!! Side note: The rest of the employees there were also very sweet. I was always greeted with a smile!

Wow! This place was lively with the citrusy pups ready to be beautified! Right when you walk in to…read moreyour left is a self service pup wash. The staff was absolutely amazing! I called over the phone with some questions and when I came in and mentioned to both ladies at the register, one acknowledged that they helped me over the phone and showed me exactly what I was looking for. They also match their online price and she wasn't rude about me asking that at all. She was super helpful and also answered my questions about the vet they have onsite! I wish I took a picture of their full menu, but their prices are fair and appointment availability is super convenient.

Paw Country - I  Paw Country

Paw Country

(99 reviews)

We (including the dogs) absolutely love Paw Country. High end but such a healthy place to get your…read morefood. My frenchies have been using their food since they were puppies and they're 5 and 8. I adopted a labradoodle last year and now he's getting his Zignature food here as well. They have a buy 11 bags get 12th free program. Unsure if it's only for my dog food, but def inquire. I also asked about grain inclusive with the brand and they told me to just inform them and they would order it. They are all so absolutely kind, friendly and knowledgeable. Shaun the owner, Colleen and Ernie. Parking is plentiful, always a plus. Support small businesses

I have probably been to Paw Country about eight times so far. It is a small pet supply store in a…read morestrip mall in the Lake Murray area of La Mesa. It happens to be quite close to my office, so it is a convenient place for me to shop from time to time. At first I was very impressed by the knowledge of the staff about the varieties of dog food and treats. I will say that the knowledge level has really varied depending who was working there on a given day. I will say, that the staff has always been friendly. As I usually buy my regular dog food closer to my home, Paw Country has been a place to find some more unique birthday or holiday gifts for my dog or friends' dogs. I have found some great toys, party hats and treats there. As it is small, the selection really can vary. I had been so impressed by the selection of cute doggie birthday cakes that I was excited to pick up on for my girl's birthday, but on that day, they were out. I was super disappointed. Other times, I had been really happy with some of the sales, and got some great seasonal treats and toys at discounted prices. Anyway, if you have a dog and are in the area, Paw Country is a great place to check out.

IB Pet - petstore - Updated May 2026

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