1. iAutoglass Company

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Imperial, MO

iAutoglass Company

5.0 (2 reviews)
Closed • 8:00 am - 12:00 pm

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Services - iAutoglass Company

Auto mirror repair

Auto window repair

Auto window replacement

iAutoglass Company Photos

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Recommended Reviews - iAutoglass Company

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2 years ago

fast and easy to communicate with, got my windshield done by the next day of getting a quote quality work!!!

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11 years ago

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Ask the Community - iAutoglass Company

J&M Auto glass

J&M Auto glass

(8 reviews)

I needed a new windshield and some door dings addressed, and Sure-Way Auto-body in Maplewood…read morerecommended / referred me to this company. I had called some other shops to price the windshield and most didn't return calls, or their price was rather high. I had the choice of OEM parts, or after market, Each bid was very reasonable, and the lady was very friendly and nice. Definitely check them out

I used J&M to replace my driver's side front window after my car was broken into during the middle…read moreof winter. I called several companies, and while they weren't my first choice, they were the only one that could come out quickly. The technician arrived with the wrong piece of glass. The woman who ordered it claimed my VIN corresponded to a two-door version of my vehicle instead of the four-door model I own, which wasn't accurate. They had to reorder the correct glass and return a few days later. After the replacement, there was still a significant amount of shattered glass left inside the door, and I could hear it rattling every time I opened or closed it. I drove the car for about a month, then was out of the country for work for another month. After returning and driving it for several more weeks, the interior door handle suddenly stopped working, and I was unable to open the door from the inside (kind of important). I called J&M multiple times and left messages, but no one ever returned my calls. I ultimately took my car to a shop that specializes in my car's brand. They rolled their eyes and said that the guy was being lazy when he said he couldnt get the broken glass out of the door. They were able to get that out easily, and $200 later, they fixed the door so I could open it from the inside. Mistakes can happen, but what disappointed me most was the lack of follow-up and customer service when I tried to have the issue addressed.

Safelite

Safelite

(102 reviews)

I had a positive experience with Safelite! I got a random, large crack in my windshield. Ugh!!…read moreCalled up safelite and scheduled an appointment. You can also schedule online. The first appointment we had set to go to their location was cancelled due to the windshield not being in yet. It was super easy to reschedule and I opted for an at home appointment the second time. They gave a window of 8a-12p, but had to come later which was fine. Danglo was our service tech and he did a great job of communicating this and installing the windshield. He was helpful in explaining the warranty. Overall, this was a great experience with friendly and communicative customer service!

"I am extremely disappointed with my experience. My windshield replacement was scheduled today…read morebetween 8:00 AM and 12:00 PM. My family planned our entire day around this appointment, only to receive a call after the appointment window had already started informing me that it was being canceled. I understand that unforeseen issues can arise, but providing notice after the scheduled service window begins is unacceptable and shows a lack of respect for your customers' time. Had I been notified earlier, I could have adjusted my plans accordingly. Customer service is about communication and reliability. Unfortunately, this experience fell well short of expectations. I hope the company takes steps to improve scheduling and communication so other customers do not have to deal with the same frustration." If you'd like to put a little more pressure on them while still sounding professional, you could add: "As someone who manages customer relationships for a living, I know things don't always go as planned. What matters is proactive communication. Waiting until the appointment window has begun to cancel is simply not acceptable."

iAutoglass Company - windshieldinstallrepair - Updated October 2026

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