They quoted me a price that included windshield installation, recalibration, cleanup, labor and…read moretravel to my home (price was quoted BEFORE I told them I needed them come to me, so basically N/C for travel!), which was a fair price after seeing the other quotes, one of which was around the same price, but didn't include re-calibration. I've heard most times this recalibration is not needed, but if it turns out it IS needed, you'd have to take it somewhere else at a cost of $250-$700, or as much as $1,000 at a dealership! No thank you! Especially after the already expensive windshield! My tech was Kyle and, boy, was he sharp! When he arrived he told me it would take around an hour, I believe he finished the windshield installation, recalibration and cleanup in around 30 minutes - no small feat for my big Honda Odyssey on his own - and returned from the test drive in under 10 minutes. It was easy to pay with any type of credit card, even AmEx, and all told I think it was about 40 minutes. The owner, Steve, was a pleasure to talk to, as was Kyle, A couple of easygoing guys. I definitely made the right choice! And, if ever I have the need again, I will probably only be putting out a call for one quote ... from MasterTech.

Had my windshield replaced quickly and for a great price. Customer service was great! Would highly…read morerecommend

Communications was fast and on point starting with the quote and ending with the installation…read morecomplete. Not the cheapest but in the lower range of bids which was good. I was initially attracted by their good Yelp reviews. Let me say they deserve them. Great job Joe!

I don't know. They don't answer their phones, automated. And they don't respond to a quote request…read more Thank you for responding to this. Text David Spenser, but yes, I called your phone number. I left a message got no response, but the fact that you responded to this shows that you are responsive.

I needed a new windshield and some door dings addressed, and Sure-Way Auto-body in Maplewood…read morerecommended / referred me to this company. I had called some other shops to price the windshield and most didn't return calls, or their price was rather high. I had the choice of OEM parts, or after market, Each bid was very reasonable, and the lady was very friendly and nice. Definitely check them out

I used J&M to replace my driver's side front window after my car was broken into during the middle…read moreof winter. I called several companies, and while they weren't my first choice, they were the only one that could come out quickly. The technician arrived with the wrong piece of glass. The woman who ordered it claimed my VIN corresponded to a two-door version of my vehicle instead of the four-door model I own, which wasn't accurate. They had to reorder the correct glass and return a few days later. After the replacement, there was still a significant amount of shattered glass left inside the door, and I could hear it rattling every time I opened or closed it. I drove the car for about a month, then was out of the country for work for another month. After returning and driving it for several more weeks, the interior door handle suddenly stopped working, and I was unable to open the door from the inside (kind of important). I called J&M multiple times and left messages, but no one ever returned my calls. I ultimately took my car to a shop that specializes in my car's brand. They rolled their eyes and said that the guy was being lazy when he said he couldnt get the broken glass out of the door. They were able to get that out easily, and $200 later, they fixed the door so I could open it from the inside. Mistakes can happen, but what disappointed me most was the lack of follow-up and customer service when I tried to have the issue addressed.

fast and easy to communicate with, got my windshield done by the next day of getting a quote…read morequality work!!!

I Auto was a great experience for our company! We needed repair done after business hours to keep…read moreour fleet running and they were happy to help us with no extra charge. Great response time, cheaper than Safe lite, and always nice to help a local guys grow their business! Give them a call you won't be sorry you did!

Excellent work and very professional patrick did a fantastic job on my tint and for less then most…read moretint companies!! I will refer all business pertaining to Window tinting here for sure! Thank you Patrick!

When it comes to window tinting.... there are no others! Patrick at Pro Line is the best !!!read more

I had a positive experience with Safelite! I got a random, large crack in my windshield. Ugh!!…read moreCalled up safelite and scheduled an appointment. You can also schedule online. The first appointment we had set to go to their location was cancelled due to the windshield not being in yet. It was super easy to reschedule and I opted for an at home appointment the second time. They gave a window of 8a-12p, but had to come later which was fine. Danglo was our service tech and he did a great job of communicating this and installing the windshield. He was helpful in explaining the warranty. Overall, this was a great experience with friendly and communicative customer service!

"I am extremely disappointed with my experience. My windshield replacement was scheduled today…read morebetween 8:00 AM and 12:00 PM. My family planned our entire day around this appointment, only to receive a call after the appointment window had already started informing me that it was being canceled. I understand that unforeseen issues can arise, but providing notice after the scheduled service window begins is unacceptable and shows a lack of respect for your customers' time. Had I been notified earlier, I could have adjusted my plans accordingly. Customer service is about communication and reliability. Unfortunately, this experience fell well short of expectations. I hope the company takes steps to improve scheduling and communication so other customers do not have to deal with the same frustration." If you'd like to put a little more pressure on them while still sounding professional, you could add: "As someone who manages customer relationships for a living, I know things don't always go as planned. What matters is proactive communication. Waiting until the appointment window has begun to cancel is simply not acceptable."

The best customer service I've ever dealt with In the auto repair business. Every step of the…read morerepair process I was called and given an update. I cannot say how professional this shop is. My car was repaired beyond my satisfaction, and in an extremely timely fashion. When I picked up the car it had been thoroughly detailed. They handled all the correspondence with the insurance company of the man who hit me, I took my car in, they repaired it and I picked it up. This is the second vehicle this company has repaired, and both times beyond my expectations, Chuck A. Imperial, Mo.

My family has been a loyal customer of Steve's CARSTAR for years because their work is always…read moreexcellent -- but what they did for me last week went far beyond car repair. I realized I had accidentally left my passport in my car the day before an international trip -- on a Saturday, when the shop was closed for the weekend. By that time I was already in Houston with a boarding deadline the next day. The owner, Heath, saw my urgent email while out of town and arranged for Mike to retrieve the passport and meet my family at 10:30 p.m. so they could get it to me in time. Their kindness and willingness to help went far beyond what anyone could expect. Truly exceptional people -- thank you, Heath and Mike. I will never forget your kindness.

Great company and great service. We have worked with Missouri Windshield for years for all of our…read moreglass needs on our trucking fleet. They are quick to respond, and are a huge help in keeping our fleet on the road. They only use quality material and have some of the best pricing around! I cannot recommend them enough!

Great company! Price was great, service was phenomenal, and they were quick to install. Tony, my…read moretech, was very professional and put my cords (hid them in the paneling), eld system, and AI camera (plus all my toll transponders) back on my new windshield in a better way than I had it before. Very thorough company that truly cares about the customer experience.