After a positive blood test for Lupus, I scheduled an appointment with Dr. Demello, a…read morerheumatologist in his Enfield office. His approach was spectacular--first he listened, then he explained. I do not have Lupus. To be sure, sure, sure, he ordered three more blood tests, and they confirmed no Lupus. I am grateful for his holistic approach to me as a person, and to my condition and symptoms. I was also impressed with his office medical assistant, Tina, who was kind, professional and attentive, on a busy day. You will be in good hands with this rheumatologist, who looks at the big picture, but keeps the patient's own feelings and intuitions as an important component of his diagnosis.

Back room of nurses room is filthy... Light ( Plexi glass ) On Ceiling is has dead bugs . vent…read moreis coated with dust. Carpet is filthy etc!! I was shocked!!

Josephine Diaz PA is a fantastic provider. I left the practice due to an insurance change but…read morereturned even though it was out of network (because it's so hard to find a provider like her). I'm a nurse at an accountable care organization and work with lots of primary care providers in CT and MA. She is truly among the best. Josephine is extremely knowledgeable, thorough, and proactive. She listens to her patients and genuinely seems to care about their well being.

You have to watch yourself and your health problems here…read more Place has outgrown ability to depend on them. If you have a chronic problem they just push you off to specialists who are fully booked. There's no more personal care here and actually seeing a Doctor is a pipe dream. The practice places income over care imo. They have a current lawsuit in place for not treating a patient properly according to Google. This is business only now it seems. Sad ,as before they moved, it was a quaint place for medical care and everyone knew your name.

Dr. Eric is a good Dr. the problem is with the practice. I have been to see him at the West…read moreHartford location 3 time. only saw him once. The other times I had to wait over an hour and a half and an hour. I found out on the last visit which was today 4/7/15 that they had double booked myself and another patient for the same time. The lady at the reception desk, when asked stated he was running about 30 - 45 minutes behind and it was not her job to contact patients and let them know there was a backup that the patients could call. I don't know but does not seem like good customer service to me. Some places can be arrogant if there is a shortage of what service they provide it should not be HHMC. They do not validate parking and I can see why. It would take away from the profit. My first visit was a horror show. I waited in the reception area for over an hour. Called into the exam room by a nurse who when reminded of the time thought she better get to work as she was going home soon. Waited for 30 minutes and then decided to walk out. No one took the time to check on me or explain anything.

Doctor O'Neill is a great doc and I'd highly recommend him. He takes the time to get to know…read morewhat's going on when you visit - you don't feel rushed through. He's also not one of those doctor's that takes a 10 second look at you and promptly writes a prescription that you may not need - he takes steps that make sense and that are progressive. The other staff at Enfield Medical Associates are great too - especially Margie. They are part of Springfield Medical Associates.

Dr. O'Neill is an Awesome MD! I am a long experienced RN and my husband and I travel down from VT…read moreto see Dr.O'Neill as our PCP. We've been seeing him for the past 20 years and there is no physician who even comes close to his honest, CARING, expert care. He is a rare gem these days in the medical community. He focuses on your wellness besides your illness. He has great respect for each patient and their own knowledge of their body. And Margie his nurse if SO nice and very efficient! Love her too - a great team together!! THANK YOU, BOTH!!!

David Mintell has been my primary care physician for the past 25 years. He is a doctor out of the…read more"old school": warm, caring, thorough, and extremely well-informed. He's taken good care of me through thick and thin, and I truly feel that in him I have a vigorous health-care advocate. One indication of his skills and reputation is that other physicians go to Dr. Mintell as their family doctor. I only wonder how much longer he'll be practicing; he's in his early 70's now, and despite being very active and apparently in excellent health, everybody has to retire sooner or later.

This is physicians office that does not return telephone calls. I have on various occasions…read morecontacted the office staff talking to several staff members who have stated that they would respond back to me, and have not. For this reason I do not believe in time of need this would be a reliable resource for any medical issues, and must move on to another practitioner.

By far the worst experience with a doctors office. My father needs a certain diabetes medication…read morethat he has been on for years, his insurance said they would cover it if they received a prior authorization from the Dr. Silverman. Instead of contacting the insurance company to find out out the generic medicine they would cover, they left it to us to call. Leaving him with no refills left, his sugar levels are very high at this point that he has to pay out of pocket for the medication. We finally find out from the insurance company they can keep him on the same medication that he has been on for years, if they receive the prior authorization. However Dr. Silverman instead of doing that decides he should just go with generic medicine Which we have now come to find out it has not been controlling his sugar levels. We have asked her to send the prior authorization in order to file a claim for out of pocket expenses. However the office says she is too busy to call it in and will only accept a fax. I have asked for them to retrieve the fax from their Bloomfield office Which is the number Caremark has but to No avail. It has been two months now, they said they will only accept a fax to the South Windsor office, Which is not in Caremarks system. Just going in circles at this point, when all she needs to do is take one minute to call the prior authorization line. She has now put him on another medication that is not controlling his sugar levels, she just seems to be playing around with medications instead of putting him on the medication that has worked for years. Stay away from this place, horrible experience!

Worse doctor out there. Total quack. All she tells people is too loose weight. Ain't that the pot…read morecalling the kettle black. Sends you for unnecessary test, never calls with results, only cares about the almighty buck. If you wish to switch to a different doctor in the office, you cant, was told it's her or take your business elsewhere. Beter off going to a bum on the street. They might know more and care more

I have not been to this practice but while looking for new PCP came across this on Yelp. I called…read morethe number listed merely to ask if they are part of the Baystate Health System. No one answers the phone, just voice mail. If you wanted to become a new patient, you apparently have to download a form online or go directly to the office and pick up a form. To me, a very odd way to do things. I'll look elsewhere.

I am posting this on behalf of my elderly father, who doesn't do Yelp, but still has strong…read moreopinions about the quality of care he has received from this office. Dr. Fanti has been my dad's primary care doctor for at least five years and before Dr. Fanti came on to the practice, Dr. Egelhofer was his doctor. They've both been great and so has the entire practice. They are extremely patient with my dad and me, his caretaker, and always get back to us with answers to any questions we have. Dad also appreciates the extra service they have where someone checks in with him via telephone once a month to see how he's doing and then reports to Dr. Fanti. Dad feels very well taken care of and I agree with that assessment. Good folks, great service.