I treated my wife to a pedicure at Marlowe in Larkspur over the holidays. She said it was one of…read morethe best pedicure experiences she's had in the Bay Area. The area they brought her to for the pedicure was super clean and everyone working there were friendly, especially the person worked with her. My wife's already scheduled her next visit there. Couldn't have been a better gift to make her day.

My sister and I decided to try Marlowe out because we wanted a more elevated experience as a…read morebirthday treat, but I've had pedicures that were half the price and so much more elevated. I didn't understand all of the positive reviews until I read a little further and saw that they bribe clients by offering a free manicure for a 5 star review. I didn't book the appointments so didn't receive this offer, but my experience was so underwhelming, I would have felt guilty saying otherwise - like I was tricking people into being disappointed for my own gain. First of all, there were no massage chairs!? And accessibility to the (not very comfortable) pedicure chairs is only for the able-bodied, as it requires a large step up/down on sleek flooring with no handrail. There are tons of basic polishes to choose from, but we were rushed choosing our shades, and the selection was lacking in anything more interesting, such as multi-chromes, shimmers, or holographic shades. The website promises medical-grade sterlization, so I thought they must use an autoclave. However the tools were just loose in the tray, not sealed in autoclave pouches. I thought I could see a UV cabinet (it could've just been a towel warmer, they look alike from a distance) in the back through the open door, but there wasn't any evidence of sanitization on our specific trays of tools, much less medical-grade. My sister booked us the Big Sur pedicures, which are supposed to last 55 minutes, include soak, shaping, cuticle care, moisturizing, and polish, PLUS sugar scrub, hot towels and a 10 minute massage. I didn't even realize she had booked the upgraded service until afterwards - when I was already annoyed by all of the basic missed steps, with no clue as to how much of the promised service was actually being skipped or skimped on. My technician didn't introduce herself or speak to me for the entire 25 minutes of my service, which was incredibly awkward. Did you catch that my 55 minute, $85 (plus tip) pedicure was under a half hour? Were the other 30 minutes promised in the service meant to be drying time? There was no callous or cuticle clean-up, sugar scrub, or hot towels. My nails are all different lengths and cut at weird angles, polish applied sloppily on my cuticles and skin, and my polish had a huge smear on it that I was unable to get fixed because my technician just grunted and walked away when she was "finished" (and before I could look at my nails), never to be seen again. My sister spent an extra $22 for callous removal, and her technician told her she didn't know what she was doing and had never done it before!? She just put some lotion on her feet, wrapped them in plastic for a few minutes, and that seemed to be the whole upgraded experience. Neither one of us received anything you would classify as an actual foot or leg massage, let alone the 10 minutes we paid extra for - my technician lightly ran her hands on my feet and legs for about a minute each while STARING at the clock on the wall behind her. It was less of a massage than what is normally included with even the cheapest pedicure at any local hole-in-the-wall spot. No one told us how long we should wait for our nails to dry (there were no dryers), and no one ever returned to check on us or help us on with our shoes - something that is pretty basic etiquette at even the cheapest salon. My main disappointment is that my sister is incredibly busy and giving - always putting everyone else first - and never has/takes time to pamper herself and relax, and she was really excited for this service. It's upsetting that she didn't get the little bit of pampering she was looking forward to, on the rare occasion that she allowed herself the opportunity. Overall, embarrassingly bad service at any price, but appalling when you're selling a luxury service.

I happened on this Nail and spa as i needed two my toes nails sanded . I was lucky and had sister…read morenumber one I believe Nancy. She did a GREAT job and I was very pleased. See you in April. Lois Anderson

They always make my nails nice here, thanks ladies. I really like their services and prices. I hope…read morethey don't change.

They did an amazing job and made the whole experience so enjoyable. I really appreciated how they…read moreasked thoughtful questions throughout the service to make sure I was comfortable and happy with each step. Their attention to detail and genuine care made all the difference--I felt truly listened to and valued.

The pedicure was really nice. They are nice people and the vibe is pretty nice as well. My issue…read morewith the salon has to do with their pricing and what is offered. As they are new owners, I can understand that they are going to update their flyers and pricing, but the current one they showed me stated that they provide a full pedicure experience with paraffin, scrub and the works. When it was time to pay, I was charged an additional $10 when in reality they should have honored the price they told me verbally. Paying almost $90 for a pedicure with tip was not in my cards and I was certainly not happy about that. I honestly don't see myself going back, as this was really to treat myself for my birthday, but I certainly appreciate the opportunity to visit them.

Anna always does such a wonderful job with my nails. She takes so much care and attention to…read moreachieve literal perfection. Smooth, shiny nails every time! I can not recommend her enough! Once you have nails done by Anna, you won't want to go anywhere else.

Anna always goes above and beyond when it comes to a perfect mani or pedi. Her salon is impeccably…read moreclean and welcoming, so whether you're devoted, longtime clients (like my husband and I), or a brand new client, you'll leave feeling pampered and happy