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I Heart Bento

3.3 (129 reviews)
Closed • Closed
Updated 2 months ago
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I HEART BENTO ATMOSPHERE

What's the vibe?
Quiet
Casual
Good for kids

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Priscilla L.

Last minute random choice for lunch for 7 people. Our original plan was to eat at restaurant across the street, but they had no room for 7 people, so we just practically ran around the 2 plazas to look for a place that could hold all of us with a good variety of food and we landed here tired of running around the place in such hot weather. This was a mom and pops takeout cafe with a few chairs and NO RESTROOMS. There was one nice cashier lady taking our orders and making our food. It was true like other reviewers said about the chicken teriyaki chicken pieces being a bit on the dry side, but there was some sauce on it. Rice was ok a bit lumpy due to a little too much water in them. But all right. From their website they are a mom and pop shop opened since 1988, specializing in Japanese and Taiwanese bento boxes. Their Halal chicken and Angus beef is marinated and grilled to each order and they add their house made teriyaki sauce to bento box. Pricing is reasonable and good for locals around this area. I personally would not come out of my for this takeout for food is average. But it's important to support mom and pop locations as many are closing up due to the economy.

I have no idea what this item is.

I tried coming a few times to try this restaurant and it is never open when I am in the area. Finally caught it open, and what a huge disappointment! Plastic utensils should have been the first clue. I ordered chicken teriyaki with fried shrimp but got small pieces of chicken . The kind they give you as samples at Costco. No flavor or no dipping sauce either. The shrimp was frozen and fresh from a box. Best thing in the bento box was the salad. Nice a fresh! I also got this small burnt thing in my bento box. It' was unidentifiable. So I tossed it. Please do yourself a favor and pass on this place.

Top: Unagi Don Bottom: Teriyaki Angus Beef and Fried Shrimp Bento
Mariela M.

A small mom and pop restaurant!!! Their bento boxes are amazing! So many options to choose from and all of them looks so loaded. I got the teriyaki and friend shrimp bento and it was YUMMY. It comes with salad, rice, and California roll and I was so full when I finished. My boyfriend got the unagi don and it was perfectly cooked with just the right amount of unagi sauce. The veggie tempura was crispy and hot and just full of flavor. It was my first time eating fried lotus and wow! I'm missing out! Overall, everything was great! From service to food, it was OISHII! Definitely coming back to try out more bento boxes from them.

LeeLee C.

Never understand why we would eat bento because I can just do a quick stir fry at home for half the price, anyhow, hubby picked this so I tagged along. The menu's the regular items, didn't find it attractive. After ordering we waited for them to freshly prepare the main entrees. Maybe it's my first experience with bento shops but I was surprised that it's not an in and out ordering pattern. Now comes to food. There are a variety of small items in the bento. My fried pork cutlet is a bit too salty for me.

Menu
Mishan G.

This is one of those places I wish was better, but I regretfully have to give it a middling review. The concept is very good - simple bento box, prepared quickly, with a nice amount of food in each box. Also a local business run by mom&pop, something that is really dying out here in the bay. I got the salmon and chicken teriyaki bento plus a California roll side. Honestly, the California roll was surprisingly good - very freshly made and carefully wrapped. Superb for the price really. The bento on the other hand was just average. The salad was good, nice variety of vegetables and had edamame which I like. But the chicken was fairly dry and didn't have a lot of flavor. The salmon had a decent crunch, but I wish it was more seasoned, although the texture was a high point. Additionally, the price is quite high for the taste quality. ~$20 for a bento is not competitive and makes it hard for me to want to come back with so many options that have a larger impact on each bite. If I had to give a pointer/feedback, I'd say the best thing would be to reduce the amount of items on the menu. Focus on just a few different bentos and bring their taste up. Right now, the stock to upkeep the variety has probably too high overhead, driving cost up. So, I'd suggest doing what places like Hironori do. Less than 5 variations, but top notch quality.

#9 Teriyaki Beef & Fried Shrimp
Jeff I.

I initially didn't have high hopes for this place, but I decided to order here as it was recommended on my doordash. We ordered the teriyaki beef bowl, teriyaki beef and fried shrimp bento, takoyaki, and some California rolls. Firstly, the food was delivered hot! I'm sure this is more kudos for DoorDash, but nevertheless I will give the restuarant some credit. The portion looks small, but is still a good amount. I will say that the cut of meat for the beef teriyaki was so good. Some places keep so much fat on the meat, but this restaurant uses a leaner cut. The takoyaki presentation could be better, but they taste adequate. For the price of the food, I find this place pretty good. It does lack an authentic feel (seems more fast foody). If I need something quick and good, I will be order from here.

Salad was good but the teriyaki looked and tasted terrible!!
Annette H.

Awful. We ordered I Heart Bento the other day because we had some Door Dash credits that we needed to use up. Ordered two simple boxes---chicken teriyaki and beef teriyaki. Never has such awful teriyaki at a restaurant before. I'd liken it to if you asked a kid to cook, and they didn't really know what they were doing. Maybe their regular cook was absent and they had a server cook instead. Terrible presentation, terrible food. Small portions and the pieces of meat look horrible. With all the great restaurants in the area, not sure why anyone would go here.

Naina S.

Delicious bento box joint. Food - quality of chicken was good, fully cooked but not too chewy. Teriyaki glaze was delicious, not too sweet or overbearing. I got the teriyaki chicken with shrimp, so I had a bit of variety. I recommend it because to me, the premise of bento is having a variety of dishes. The amount of chicken to shrimp ratio was just right. I was quite full after the meal. It wasn't expensive either -- 11.95. You can get this with California rolls as well but I felt like I'd eaten more than enough rice. My partner got the steak, and he thought that was excellent. Logistics - this is mainly a takeout spot. They do not have a bathroom. Food took a while to cook because there was a Doordash order ahead of us, but there are options to order ahead. Seemed like most people were doing takeout. There is a lot attached to the restaurants on this strip, so parking was not an issue. Also, the owners were really nice, I'll definitely be back. This hit the spot. :)

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3 months ago

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5 years ago

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K W.

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1 year ago

Overpriced, waited a while for the food, and the chicken was dry. Spent $30 for a bento box and bottle of tea for lunch. Not worth it.

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6 years ago

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4 years ago

Solid place for amazing lunches. I have had their salmon bento box, spicy tofu bowl, vegetable gyoza and shrimp tempura. Enjoyed every time.

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10 years ago

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4 years ago

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7 years ago

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4 years ago

Love love love!!! Super yummy and reasonably priced. Why do you make me write more to post this review.

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9 years ago

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8 years ago

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12 years ago

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9 years ago

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6 years ago

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6 years ago

I LOVE their bento box! You get so much food for such an affordable price and it's literally so delicious! Highly recommend!

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8 years ago

Inexpensive & fast. Got the chicken teriyaki bento and it was very filling and tasty :) would comeback here again!

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4 years ago

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12 years ago

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4 years ago

The best takoyaki in the bay area.The fish cakes are very good also. I will come back again and again.

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4 years ago

Fast, tasty food and a ver friendly staff. They always treat us well. Definitely come and check this place out.

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Page 1 of 4

I Heart Bento Reviews in Other Languages

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The food was amazing, my favorite was the sizzling beef with black pepper sauce. The fried…read morecombination was a little bit dry but was still yummy. Had a great experience prior to this with a friend so I wanted to bring my mom to try. My experience from the service however was a little uncomfortable. When I went with my mom there was no customers. The server seated us at the bench closest to the wall (the table was pushed into the bench against the wall so we had to move it.) Apparently a lot of the legs on some of the tables and benches are wobbly so they put things under to balance it. The servers told us to move it back under the table since we pushed the table out to sit into the bench. My mom is older and she has a hard time walking, she asked to switch to another table where the benches and tables were already spaced out properly because it is hard for her to bend down and move the things under the table legs. The server gave my mom an attitude and asked why two people couldn't fit into our current table.

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GOGA is one of those restaurants that reminds you why independent, chef-driven dining is so…read morespecial. We had a 5:30 reservation on a Friday. First tip: it's a little tricky to find! It's tucked behind the buildings just off Saratoga's main strip. Trust Google Maps, head to the rear parking lot, and follow the sign through the alley to the restaurant. Dinner is prix fixe only -- $93 as of August 2026. We mentioned that we had plans afterward and just wanted a lighter dinner and some wine, and they were incredibly gracious about letting us split one prix fixe. Honestly, the portions still felt very generous, and we ended up spending about the same amount on wine anyway. The wine list is small but really thoughtfully curated, and they also allow you to bring your own bottle for a corkage fee. The standout for me was the Hokkaido scallop with crab and caramelized carrot. Genuinely one of the best dishes I've had in a long time. A couple of dishes were liberal with the finishing salt, but the flavors, seasoning, creativity, and technique were top tier. Everything is cooked to order by the chef, and it showed -- every course came out beautifully prepared and cooked to perfection. The whole place feels like a passion project. The chef has spent decades in the industry, including time in Shanghai and Hawaii, and it feels like he and his wife basically said, "This is what we do, this is the food we love -- let's make a place for it." And I love that. There are some rough edges that come with making the space work for them, but the things that actually matter -- food, service, organization, and cleanliness -- were excellent. Even the single restroom was very clean and well kept. It's a small, intimate space, so I definitely recommend making a reservation. That said, they seemed genuinely accommodating to everyone who came through and clearly care about making people feel welcome. More than anything, the restaurant just felt happy. Everyone around us was having a great time, people were ordering liberally from the wine list, and by the time we left around 7, it felt like a room full of people who understood exactly what this place is about. GOGA isn't trying to win you over with a bunch of empty promises and trendy decor. It's about really good food, wine, and hospitality from people who clearly care about what they're doing. I'd love to see the space evolve over time, but never at the expense of the food or the wonderfully unique experience they've created. We'll absolutely be back -- brunch is next.

To start out, I am a HUGE fan of Hawaiian food and Asian fusion cuisine; thus, I was very excited…read moreabout visiting GOGA to celebrate my birthday with my wife (who shares the same birthday) and my two kids. We found GOGA on Yelp and it seemed like it had just the right vibe (a laid-back atmosphere with the meticulous and intentional attention to detail that only a master chef can bring to a meal). I'll start out with the good. We were seated quickly (as the first reservation of the evening should) and they offered us a burger and fries option for our small children; this is nice since kids are often too picky to appreciate the mixture of flavors/textures on offer. My six-year-old had the burger and he reported that it was good (with one thumb up) but not great (two thumbs up); I think that if he had not removed the tomato and lettuce, it would have been better but he is a much tougher critic than me. On to the areas where improvement is needed. The chef's attitude toward small children is not inviting. For example, my son is small, 36". He does not put his feet on the chair because he wants to but because he needs to in order to prop himself up to a comfortable height. The chef yelled at him from the kitchen, "Tell the young man to put his feet down!" I get it, the chairs are upholstered in a leather material but a better approach would be to send the server over to communicate in a friendlier way, offer a booster, or to ask if he would be willing to remove his shoes if he needs to prop himself up in the chair. The next thing was the smoke. At one point before they decided to turn on the range hood the entire restaurant was filled with smoke that was pretty irritating and a bit alarming. They seemed to get it under control but the whole restaurant stayed musty at all times, it definitely needs more circulation. One idea would be to install a large folding door on the side of the restaurant next to the entry-way to create a sort of indoor/outdoor dining that makes use of the entry-ally way. It would also help to avoid the feeling of claustrophobia from being in such a small space. The prix fixe menu for the evening was a four-course meal at $95 that included the tuna sashimi salad, a lobster roll, American Wagyu, and raspberry tiramisu. The tuna salad was decent, very smooth, rich and well matched to the veggies and avocado. The lobster roll is where things started to fall apart. The bun was butter and overly salted and over-powered the meager bits of lobster that was included within. Last was the Wagyu (which we were highly anticipating due to having to wait 45 minutes after the lobster roll to arrive). Sadly, it was also over-salted, dry on the outside and chewy on the inside with a very gamey flavor (it was the worst steak I have had in a long time and definitely the worst Wagyu I have ever tasted). It was paired with a single spear of broccolini (extremely over-salted) and a large cut of heirloom tomato. Nothing about this pairing brought to mind Hawaii and its unique savory and sweet profiles but then again it just did not taste good. Last was the tiramisu. It was good, perhaps a bit heavy on the cream but overall good. The only other thing to note from this portion of the meal was that their only attempt at helping us celebrate our birthdays was a single heart-shaped candle which is nice but definitely minimal effort. As I was getting ready to sign the bill (around $400 total including a mimosa, three prix fixe, and a burger) the chef visited our table. I thought this was going to be a visit to ask how our meal was but instead he wanted to let us know that there were other guests waiting for our table... wait what?!? We arrived promptly at 5:30, they took 20 minutes to serve our salad, another 30 minutes to bring the lobster roll, 45 minutes to bring Wagyu, and 20 minutes to serve desert and somehow we are the ones holding things up?!? Frankly, I was too impressed by their total lack of self-awareness to get overly angry. Conceptually, I'm OK with the chef not adhering to the Hawaiian theme (regardless of the Hawaiian music playing throughout our visit) as long as they provide food quality that matches the fine dining price. Perhaps I visited on an off-night (since the menu is likely changing frequently) but for nearly $100 per person I expect better. Sadly, it looks like I'll still be waiting for a fine-dining approach to Hawaiian cuisine because GOGA just isn't it.

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