Not sure how this company get such a high rating. To get their service, you either have a crystal ball and anticipate all your plumbing issue ahead of time, or you just count on them for all non emergency issues. My sink are clogged and I contacted them to schedule service. The answer I got I that someone would call me within 24 hour to schedule the job. In essence it will take 24 hour, just to know when the plumber is coming. You can't be serious. read more

Punctual response to request... very professional! Quote was comprehensive and fairly priced. Dan did an amazing job of addressing multiple items in a very efficient manner. Quality and very clean workmanship. Dan was friendly and explained the process to us... great customer service. We will definitely use them again. read more

Sam Garcia texted me and evaluated my project with some pictures and gave me a competitive install quote for my automatic water shut off valve for Homeowners insurance purposes. Was able to fit me into his schedule in less than a week and on the day of the install kept me updated on his ETA when He was running a little behind. Very professional and took about an hour to install. He showed me how to use the app and made sure everything was up and running before he left. Made this install experience pretty much painless and very convenient. read more

We had a dishwasher that wasn't completely draining and a garbage disposal that wasn't working. We had used IGP in the past several years ago and glad they're still around. Sam came with Danny and diagnosed the problem in 60 seconds or less, that the garbage disposal was leaking, so the machinery was shot and needed to be replaced. They quickly went to work and replaced it, even took care of their own trash, though I offer a trash can to help. And the dishwasher drain automatically was working, and that incurred no additional cost. Whew. Thankful that IGP was so punctual on time, worked quickly, professionally, friendly, and communicating well every step of the way- before, during, and after. read more

I G Plumbing solutions - Sam's business card - Plumbing Near Me - Laguna Hills, California

Reached out to Abraham per a referral and he responded immediately by having Sam come out the next day to diagnose/repair a pipe break which had resulted in a Vesuvius-like eruption whenever the water for the house was on. Had to turn water on/off from street for showers and toilets but Sam resolved this issue quickly by replacing the "erupting" section of the pipe, while also replacing the rusty water fixture at the front of the house. Excellent quality work and Sam, not only being knowledgeable, is very personable and a terrific asset for IGP. read more

Excellent service, prompt, highly responsive, willing to answer questions in detail and enjoyable to talk with. Got the job done quickly and responded fast to follow up service. Our new go-to for any plumbing service we need! read more

Beware of prices. Hourly rate is $225. To fix a minor leak. To add caulking and new bolts. 45 min job... $300. No estimate given. $225 just to show up. read more

Our water heater quit working, and we called IGP to fix it, since they had installed it originally. We left a message on a Sunday, and we were contacted the next morning by Abraham, the owner. He checked into whether they could get the parts we needed and got back to us. He let us know they could get the parts by the following morning and come out to do the repair. The plumber, Sam, arrived a little earlier than expected, after texting us to let us know he was on the way. He was very pleasant, very knowledgeable, and very efficient. Installed the new parts, and now it's working better than it has in recent memory. Very happy with our experience with them! read more

Absolutely phenomenal! This will be my go to place! So .. I had a major plumbing problem! The one side of my kitchen sink was not draining ! Been clogged for a week! Tried everything! Spoke to someone at IGP, and they suggested i try something before doing a service call. Let me tell you.. I tried everything already, so I was not hopeful. I tried what they suggested.. problem solved !!! Will be using for ALL future plumbing problems ! Thank you ! read more

I had previously used IGP Plumbing Solutions for re-piping of our house. So, when we had our grandsons visiting us, our water heater stopped working. So, I called IGT Plumbing solutions, Talked to Esmeralda and set up an appointment for the same day. What an amazing plumbing company from Esmeralda's outstanding customer service to Abraham's excellent knowledge and skills. Abraham showed up on time and was ready for the task at hand with a smile and terrific customer service skills. The entire job took approximately 2.5 hours. Anyone looking for quality plumbing at very competitive pricing and top shelf skill, expertise, and customer service must give IGP Plumbing Solutions a call! You will certainly be happy with the results. From beginning to end everything was top notch, the communication, the work done , the time it took to complete the job , and the materials used. I cannot say enough how much I am so thankful for IGP Plumbing Solutions to come to the rescue for my broken water heater. They responded almost like a firefighter would head to a fire... The staff is outstanding! Abraham was able to haul out the old one and install the new one with the best of care. Abraham is very knowledgeable along with his staff and handles everything as if you were family. Oh and Esmeralda needed some additional information and came knocking on our door to gather that! I would recommend IGP Plumbing Solutions to come to your aid in any plumbing problems 100%.... read more

IGP replaced a water heater and new pipes in our home 3 years ago. We woke up to a water leak from one of the new pipes that was installed. Apparently it was not welded correctly as we confirmed this from another plumber. I called Abraham to let him know and he was so rude to me. I wouldn't ever use this company again or trust that they would do quality work. read more

Sam is the best and stands behind his work. He is very nice and professional. We had a major remodel which included a complete kitchen gut and addition and Sam was the plumber our contractor trusted. You're in good hands with Sam and I would definitely recommend his company. read more

Sam came out and was an absolutely pleasure, took their time, were super knowledgeable and found a solution for a very fair price. Other plumbers were aggressive and ridiculously expensive and one previous plumber actually made our situation worse. I would use IGP again without hesitation read more

I called few places to get my shower valve inside the wall replaced when ebram answer the phone from I got plumbing he asked me what's going on and I explained, he gave me the price over the phone and it was much better than couple of quotes that I had, I asked if he can do it today and he sent Dan to my place less than 2 hours. Dan was excellent very profeesinoal and he knew what he was doing, he fixed my shower and I am very happy with my experience. thank you Dan! read more

I G Plumbing solutions - Plumbing Near Me - Laguna Hills, California

Great service, great prices, great team. All positives, work was clean and efficient (main line repair).

SOURCE OF BLACK MOLD: A small leak over 4 years from a cracked drain pipe repaired with duct tape. This drain pipe is below the kitchen sink between the sink and the dishwasher and was damaged when I Got Plumbing installed our new PEX water lines. Instead of repairing the PVC drain pipe they damaged, they chose to wrap it with duct tape as a repair. I guess it worked well enough to HIDE THE DAMAGE and control the water leak enough to seep into the walls rather than run onto the floor... We only found this due to the black mold and having to tear everything out!!! HORRIBLE WORK HIDDEN IN THE WALLS IN HOPES YOU NEVER SEE IT!!!!! THIS COULD HAVE BEEN DEADLY FOR OUR FAMILY!! NEVER USE THEM AGAIN! read more

I G Plumbing solutions - drywall gone, wood bleached and dried to remove black mold - Plumbing Near Me - Laguna Hills, California

Called at 8am, and Abraham rang my doorbell at 9:12am! He was knowledgeable, and got right to work identifying the problem and then fixing it. We had a main line clog which he was able to clear and get things flushing and draining again. He not only removed his shoes to go upstairs, but he put tape on the wheels of his snake machine so it wouldn't track anything. And he put a runner down too. Great experience, would definitely call them again! read more

I G Plumbing solutions - Abraham put tape on the wheels of his machine so our upstairs floor would stay clean - Plumbing Near Me - Laguna Hills, California

I Got Plumbing came out for a serious draining issue we had with an upstairs tub. Sam and Danny came out and took care of the issue right away. They were attentive, friendly and knowledgeable. The issue was worse than we expected but it was no match for Sam and Danny's expertise. They cleared out the piping and drains and before we knew it, our plumbing was back in action. They both went above and beyond and their pricing is very fair. Sam and Danny are a reflection of IGP's expertise and commitment to industry-leading customer service. read more

I was overdue for a tankless water heater flush, and needed a few other items taken care of. I was able to get an appt after hours to accommodate my work schedule. Samuel came out and was extremely helpful, courteous and cleaned up as he went. I had questions and he walked me through the process. Samuel also gave me some useful tips. I'm happy I called I Got Plumbing to take care of my plumbing needs. Will definitely reach out to them again in the future. read more

After battling a clogged kitchen sink for weeks, we finally called I Got Plumbing and Sam came out the very next morning. It took him about 15 minutes to snake the drain and voila! No more clog! Very friendly and efficient! Sam even took the time to look at another problem we have with our bathroom tub and offered very good advice. Don't hesitate to call this plumber! read more

More times than not, people complaint about bad service but forget to mention those who provide exceptional customer service. We've been using IGP Plumbing Solutions for a few years and cannot say enough great things about the company. They're professional, reliable, with dependable skills. I highly recommend IGP Plumbing Solutions Plumbing Solutions for your plumbing needs. read more

We called to replace our shower valve so our guests wouldn't have a leaky shower. Abraham was really responsive and got us on the schedule right away. Sam did an excellent job and was really easy to work with. Their bid was 25% less than the other guys too. Good prices, good work, and good service! read more

I G Plumbing solutions - New valve and spigot! (Moen positemp, single lever in chrome) - Plumbing Near Me - Laguna Hills, California

I've used I Got Plumbing a few times to fix pinhole leaks in my home in Ladera Ranch, and have always received fast, professional service. Recently, my mother's house had a slab leak, and I was uncertain where the main shut off valve was, and also wanted to check the meter. I called I Got Plumbing, and Dan (who was on his way home from work) came over, shut off the main valve, and spent a great deal of time locating the water meter for me, as there has been a lot of construction in my mother's neighborhood, and it had been decades since I was familiar with the location of the meter. A couple of weeks later, a pinhole leak flooded the area around my mother's water heater. Dan and Jeffrey came over, and knowing from the past call that I was in the process of getting a re-pipe of the house, dealt with the leak with a simple temporary fix. Dan even inquired about my mother's health, we he knew she was in the hospital from his past visit. I Got Plumbing is very professional, knowledgeable, company. Their employee's go above and beyond what one would expect from a plumbing company. read more

We have been a loyal customers of I Got Plumbing for about 10 years. The work done in our home has been very good quality. Abraham's brother and another employee came out about a month ago to quote a large amount of work. We requested many services, they came out and took pictures, we never heard back from I Got Plumbing. After several requests I Got Plumbing won't even return our calls. If you like to be ignored, hire I Got Plumbing. You are fired I Got Plumbing. We will never call or bother you again. Step 1 for a business: Call your customer back! If you are reading this, honest plumber Greg Kranz Plumbing will respond to your plumbing needs. He is honest, clean, you need his number (949) 642-0281. Greg Kranz Plumbing, what a PROfessional. read more

Great company! I had one of their plumbers unclog my drain and the technician was really helpful and respectful. He had his proper equipment, knew what he was doing and saying and did the job right. He also cleaned up after himself. The price was reasonable and easy to pay for. Did not have to call back! Exceptional work, def recommend 10/10!!! read more

If you have money to burn and don't mind over paying then they are fine. I feel as a woman I was taken advantage of. They changed me $850 to fix - not replace - 2 toilets and that's after a higher quote. Karma ...is all I can say... read more

I contacted I Got Plumbing for a simple routine tankless water heater flush. I called several plumbers in the area but I went with I Got Plumbing because they gave me the most competitive price. Abraham showed in the time window expected and got to work. He was very personable and explained everything he was doing step by step. The flush only took about 30-45 minutes and he was on his way. Abraham was very personable and knowledgable. Would definitely recommend and use again. read more

We had (what we would find out to be) a clogged main pipe on a Sunday night which resulted in flooding of our laundry room, garage, and kitchen! My husband was able to clean it all up with his shop vac, but we had an issue... I called I Got Plumbing around 10 in the morning, they called back and Dan showed up an hour later! Dan was amazing, he talked me through the process and knew what the problem was after listening to my story. He was super professional and quick, and made me feel at ease. He hosed everything down after working on it, and left my garage just as clean as how he found it. He told us what our options were and presented us with suggestions, especially to talk to our HOA about it. No matter what, we have a true family plumber from now on! I'm so glad they were willing to come out to Tustin! Thank you guys!! read more

I G Plumbing solutions - Apparently we had Groot growing in our pipes! - Plumbing Near Me - Laguna Hills, California

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We used this plumber three times - a toilet replacement, water heater replacement in a tight second floor closet and a complete valve replacement in a bathroom tub/shower (with new shower head and spout). Sam completed the last two jobs. Their work is excellent. Fair competitive pricing. Great attention to detail and cleanup. We highly recommend this business. read more

Kitchen sink was clogged up. I worked on it for over two hours. I Got Plumbing showed just when they said they would. Very fast, very courteous, and very knowledgeable. Highly recommended read more

I hired I Got Plumbing to fixed several small leaks and clogged pipes in my home. One of the pipes had an issue later and we weren't really sure what the problem was. It started leaking under the cabinets in our newly remodeled kitchen. We were so worried that he would not help us without charging a lot to stop the leak, repair to the cabinets and redo the drywall and texture. When we called Abraham he came out quickly and he was so awesome! He reassured us he would take care of the issues that really wasn't due to his work previously. He had his cabinet guy come out who is amazing and then when it was all fixed and repaired he had his drywall guy come out and he did an excellent job and they never charged me a dime. He completed the job very quickly. I cannot say enough about Abraham and his crew, very professional, listens to the customer which is so important to me as a homeowner. I would use them again. read more

I have used I Got Plumbing a few times over the years--including an entire re-pipe for my home! Most recently, I called the team to investigate some water collecting in my garage. Sam and Louis were there within a couple of hours. They were friendly, courteous, and most importantly, they quickly resolved the issue. This place is fantastic, and I highly recommend them. read more

Dan has been out to our place 3 times in the last couple of months for a variety of reasons....clogged toilet, leaky garbage disposal, and most recently leaky pipe. Each time he saved the day. Dan takes the time to explain what was needed, gave up front honest cost, and also gave tips to make sure the same thing doesn't happen in the future. Like I told him...I like seeing you but I really don't want to see you. If you need a reliable, knowledgeable plumber than Dan at I Got Plumbing is your guy. read more

Honest, professional and straight forward about what needs to be done to solve a plumbing problem. It is clear from the start that this is a well run company that treats their customers well and has the knowledge and experience to determine the reason for a plumbing problem and the best way to completely resolve the issue. read more

Called these guys out for a few issues I was having. Clogs upstairs and a nasty clog in my drain for my washer. Got to meet with both of the brothers Abraham and Massimo. Down to earth, easygoing, honest and punctual. Fixed all of my issues with a very fair price. The drains upstairs in the bathroom were easy enough to clear their first trip out, but the washer drain had to be replaced completely. Condo was built in the 60's so there was a lot of debris corroded inside, soap, lint, dirt, etc. They replaced the pipe, snaked the line to make sure there weren't any other clogs and it works like a dream. They did have to cut out a section of the drywall to get to the pipe, and because my wall was shallow it made a tiny cut on the other side, but they offer drywall services too. Just waiting to hear back from them to schedule when they will come out to fix it. I'll definitely be calling them out again if I have issues in the future! Thanks again! read more

When it comes to plumbers, 3 things that pop in your mind: 1. Are they going to show up? Yes they did, 20 mins early to be exact, with tools in hand. 2. Are the prices going to be outrageous? No. Actually the prices were good. We shopped around, not the highest and not the lowest but they are LICENSE plumbers, family operated for 15-18 years. Family owner operated means you are going to get the best service. Not commercial where they have to write up the bill higher and split between owners and employees like a nail salon. 3. Are they honest? We had asked for a toilet, 2 faucets and water heater to be replaced. They did exactly what was told in 1h and 45min. They even told me my water heater was good and just needs to be serviced. I opted to replace it anyways because I'm a paranoid person. But no up selling what so ever and even gave us tips and pointers and offered us a lower price water heater than Lowes or Home Depot (they get contractors price) If you are looking for an HONEST, On time, and knowledgable staff of licensed plumbers, this is it. Enclosed are some pics I took. read more

I G Plumbing solutions - Nice TOTO toilet! - Plumbing Near Me - Laguna Hills, California

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Worked with Abraham to schedule an appointment. Daniel, the plumber, arrived the next day, on time, and solved my issue within 20-25 minutes. He was extremely professional and didn't try to up-sell me on unnecessary work. Toilet(s) are working great now and I'm now saving money on my water bill! read more

They cancelled on us 30 min before they were supposed to be there. no reason or explanation given. We had a situation with a rental unit that HAD to be fixed that day. Thankfully, we found another company but these guys were recommended to us by a friend and it was really disappointing they would just cancel last minute and not even feel the need to explain. We will never use them or refer them again. read more

We had a major league plumbing emergency. I went down the YELP list one by one and finally got a hold of a live person - from I Got Plumbing. They scheduled an emergency visit to my home within the hour. Daniel Gonzalez was sent to help us out. I was on a business Skype call when Daniel arrived. He was independent and quiet, and he quickly assessed then fixed the problem with care. After the call he and I chatted and Daniel showed me exactly what was wrong and how he took care of it. Daniel was a true professional. The office staff called about an hour later to see how everything went as a follow up. I was quite impressed. Needless to say I have the company and Daniel's name on speed dial just in case I ever need them again. read more

I G Plumbing solutions - This outdated hose fell apart in my hands and the water began gushing in. - Plumbing Near Me - Laguna Hills, California

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I would like to share my recent positive experience in working with Abraham. I am working on a bathroom remodel and part of the work involves converting a bathtub to a walk in shower. Additionally, I was also putting in a thermostatic shower valve using German components, which makes for a fairly complicated job. Because the work was being done on a weekday, I had to take a few hours off work to get the upgrades done. He arrived on time, with the proper tools, and performed the job quickly. Plumbing involves water, and water means carpet can get stained pretty easily. Abraham also took great care to make sure that my (newly cleaned carpet dirtied a few days prior by another contractor) didn't get stained. Overall great experience and highly recommended. read more

I G Plumbing solutions - Abraham converted my bathtub plumbing into a thermostatic shower valve, and installed a loop for hand held. - Plumbing Near Me - Laguna Hills, California