Super honest, knowledgeable - Had a key on my macbook keyboard falling off, he could just as…read moreeasily have charged me to replace the whole keyboard, but managed to fix it, costing me a fraction. Really recommend!

Trustworthy establishments. Great customer service. Happy to have found it. I went because of a…read morespillage issue on my mAcBook Air

Quoted me $899. flat rate (meaning that this was what I was going to have to pay no matter what!)…read morefor a USB flash drive recovery and tried to claim that the process was extremely difficult and that no one else could handle it as well as they. Ended up going with another outfit and paid less than half what I was quoted by SERT, and when I informed "Todd" from SERT that I had paid $400. (which would have been $300. with the outfit I went with, except that my drive was encrypted so it cost an extra $100.) and recovered all of my data, Todd replied (after-the-fact of course) that I would have paid less with them, which is absurd based on that he was arguing beforehand about how his $899. fee was reasonable. It would appear that there are "two" Todds, because sometimes he replies with somewhat helpful messages and other times seems to be irritated and writes negative emails that appear to stem from insecurity and resentment that other companies out there are thriving charging far less for the same services. My advice would be to avoid SERT at all costs - from what I can see, this is another of those outfits that gets hold of your broken drive and then extracts whatever they can from you. My review is based on the inconsistent quality of customer service and that they quoted me $899. and assured me that no one could do the job for less, and then had the gall to try and claim that they would have done it for less, after I did find another outfit that did do the job of 100% data recovery. Very unprofessional attitude. In sum: this is how the "data recovery game" works: most all of these guys are more crooked than a barrel of snakes and will extract as much as they can out of you once they have your drive. Some will quote a very low initial price and then once they have your drive will quote something like three hours of work at average $300. per hour - others like SERT will quote you around a thousand right from the getgo - in sum, most of these guys try to get the magic figure of around $1000. from you. If you can, as I did, find a place with great reviews and a flat fee that is reasonable, go for it. Yes, data recovery is not cheap, yes it will cost you a few hundred dollars, but no, there is no reason to pay more than that, not even for "chip off" USB drive recovery, it still should not cost more than a few hundred dollars. Do not pay more than a few hundred regardless, hold your ground, and you won't go wrong. I gave them two stars (versus just one) because SERT was up front about price gouging - versus some of the others that lure you in with some hope that they will charge little, and then end up charging as much or more than SERT anyway. P.S. Be wary of five star reviews for companies that come from Yelpers with just a few reviews....

Look, data recovery is not cheap. Todd was up front that he may not be able to save everything, but…read moreasked what types of files we would like to prioritize. Our external hard drive with over a TB of data was 80% recovered and the turnaround time was less than 24 hours. The 20 years of videos, photos, and music was worth every single penny. Yes, there are cheaper places out there, BUT my IT friends all had the same recommendation, SERT. I did a Yelp quote with another business and even they recommended SERT. I would absolutely use Todd again. Again, yes it is super expensive, but this man has an amazing skill set and it is worth the price.

I dropped my phone this morning and was freaking out. But lucky I found Ctrl Alt Repairs on Yelp…read more Chris was so helpful when I called and told me to come in after work and they could fix my phone today. They fixed my phone in 30 minutes and put on a protective cover just for checking into Yelp. I also bought a new case. The service here is exceptional and I am so happy to have my phone fixed. Prices are so fair. I found my new place for phones and computers repair! Thanks Chris!

I went in to get my battery and charging port replaced. My phone battery does last longer and I can…read morecharge it with a cable now.... But my microphones don't work very well anymore and they make a static noise that's louder than my voice when someone else tries to talk to me on call or FaceTime. I mentioned this to the guy at the shop two days later and he denied anything was wrong with my phone. I'm grateful my phone charges with a cable but I can't use my phone to talk on the phone so much anymore. I regret coming here and them not restoring my microphone back to how it was supposed to be. Also, my phone no longer charges wirelessly.

One of the best, if not the best, customer service experiences in tech I've ever had. And I'm…read moretalking about 30 years of experience, from having people fix my Nintendo 64, through burning CDs and CD-ROMs, to the age of the high speed CPU and super fast graphics cards. When I went to Ready2Tek I didn't know exactly what to expect. Apple recommended them and they were closer than any Apple Store, so I took my chances. My father's computer somehow got fried during a lighting storm, and immediately Ari and Carlos, one of the techs who works there, got on the case. They first tried to fix it on the spot, but when the parts they had on hand were not compatible they stepped up to the plate, and decided to keep the computer over night. And over night it was, it was the fastest turn around I've ever experienced. Additionally, the quality of their work shows. The computer is running wonderfully. They are also incredibly honest, affordable, knowledgeable, and caring. I highly recommend their services.

Believe the 1 star reviews ! Just as all of the other reviews this was listed on apple & I also…read moregave them a try . He had my AirPods for 3 days . He didn't follow up I called no answer when I finally got an answer on the 3rd day he told me he would just begin testing to see why it wouldn't connect and to give him 30 mins to a hour . I gave him 2 hours . I arrived at the store and it said back in 15 he did not return for a hour and a half. When he finally returned he couldn't give me an answer or show me the diagnosis of what was happening and stated " because he didn't have the time " I end up coming home and figuring out why it didn't connect and the issue using chat gpt . Do not waste your time super unprofessional!!!

Did a great job on my computer and finished it in timely manner. Would def recommend to anyone.read more

If you're looking for reliable service, fair price and professional care...Tek Mobile is your…read moreanswer. Have been using Marcu's service for several years and referred him to all my family and friends. Excellence accompanied by economy is a rare combination that you can find at this store. Highly referred with complete confidence. *****

On a recently visit to Ft Lauderdale for a business meeting, I had my computer infected with a bad…read morevirus, I went to craigslist to find a good and reliable local Computer Guy, When I called, the guy on the Telephone "Carlos" told me that he will come to my location, at the beginning was a little bit exceptional, because I was expecting to drop it in a store front, but He was really nice and kind on the telephone and His rates were affordable. As soon he arrived, He showed me a high grade of professionalism and knowledge, took him like around 2 hours..but after this my laptop was way better that when I first bought it. I really recommend His services, Thumbs Up =)

From the owner: I specialize in many areas, including:…read more Business Networking Solutions I can plan, purchase, install, set up, and train you and your employees for your entire business computer networking needs. My years of industry experience can assist you in choosing the software and hardware that is right for your business, at a price that is in your budget. Computer Boot Failure Desktop & Laptop Repair Apple & Mac Repair Hard Drive Crashes New Computer Setup Data Transfer Operating System Repair Software Installation Hardware Installation Internet Service Setup Internet Connection Troubleshooting Data Recovery & Retrieval Email Setup & Troubleshooting Camera / MP3 / Audio/Video Support Server Setup & Support QuickBooks Setup & Training System Roll-Outs

I dropped my phone and the screen completely separated from the device. I walked into Phones R Us…read moreand was kindly greeted by Frank. I gave him my phone and he worked on it right away. I came back at the ETA he gave me and my phone was ready to go. Thanks Frank for being reliable and efficient. (Sidebar- I'd like to shine some more light on Franks' customer service skills. When I walked in, Frank was assisting another customer over the phone. I can tell that the customer was giving him a hard time. He never responded disrespectfully or in a condescending tone. He was kind and respectful throughout the duration of the call.)

My husband brought his iPhone 17 Pro Max in to have the cracked glass replaced. Before arriving, I…read morespecifically confirmed with the owner that the part was in stock and that the repair would take approximately one hour. Once we arrived, we were told the part was actually not in stock and that it would need to be "outsourced," adding another 15 minutes to the wait. What was concerning was that the outsourcing appeared to involve a random technician down the street who ultimately ended up handling the phone out of the store's property and in his house (very sketchy). After waiting nearly three hours, we were informed that the glass could not be replaced due to alleged "software issues." Throughout the process, communication was poor, timelines constantly changed, and the entire situation felt disorganized and unprofessional. The experience raised several red flags, particularly regarding where the phone was taken, who was actually performing the repair, and the lack of transparency from the business. If you're considering having an expensive device repaired here, I would strongly encourage you to proceed with caution and ask detailed questions before leaving your phone in their possession.