Well, I liked it. It was specific to my state and very thorough. It took about 6-7 hours, but you can save and come back at any point. I did NOT use the voice recognition and I recommend you don't either because several people seem to have had trouble with this. I highly recommend it and my certificate came within five business days. Oh, Liberty Mutual did give me a decent discount, but it isn't 10%. Still worth the effort and money. read more

I wasted 3 hours of my life on this crap for it to tell me i need to restart because my key movements or whatever it calls it wasn't consistent enough. Don't waste your time or money on the garbage with its garbage ai. read more

I chose this site based on an advertised low price, but it turned out to be a classic bait-and-switch. Once you sign up for their Traffic School Course, the 'one-time fee' is just the beginning. They continue to bill you for basic requirements like sending notices to the DMV--something that should be included. Most frustratingly, the course is just a series of slides unless you pay an additional 'upgrade' fee to actually view videos. Very shady business practices. Save your money and find a more transparent provider. read more

Absolutely Terrible - Save Your Money. I rarely write negative reviews, but my experience with iDrive Safely was so exceptionally frustrating that I feel obligated to warn others. The overall user experience is incredibly poor from start to finish. First, the course materials are completely unprofessional and riddled with improper grammar. It makes the entire program feel cheap and hastily thrown together. Even worse than the typos, however, are the glaring technical and factual errors. The course contains wrong links that redirect you to external inspection sites, and to make matters worse, those sites have completely incorrect information on their checklists. It's incredibly confusing and totally counterproductive for a course that is supposed to be teaching safety and compliance. When I tried to address these glaring issues with Chris, I was met with zero accountability. It is incredibly frustrating to deal with a company that refuses to take ownership of its mistakes, which speaks volumes about the poor leadership running this organization. No one seems to care about the quality of the product or the experience of the paying user. I highly recommend you stay away from iDrive Safely. Save your money and go with a more reputable provider, or you risk being severely disappointed. read more

I was told that this is the 5 hours driving course, that would enable me to get my license. After everything, it was an insurance reduction course. I called them. It took them FOREVER to get back to me, and then they told me that this was the course, and that I am screwed. They actually hung up on me!! Talk about horrible customer service. read more

Deceptive advertising. Their website deceptively advertises $29.99 with a slash through $39.99. No where does it mention that you have to sign up for their road side service to get $29.99. Go to the website and see if you can find a statement to that effect. Next. At the end of the course I started the final exam and no where did it say that I had one hour to finish it otherwise I would get a fail and have to re-take it. More deception. I am 73 yrs old and slow at a lot of things unfortunately. Before the test they tell you that you have two attempts to pass it so otherwise you have to re-take the course. Fortunately I passed it the second time. Finally they advertised a free report of your completion information directly to the DMV - at no cost to you. Not true. The actual cost is $14.95. There are better traffic schools out there. read more

I Drive Safely - I Drive Freely Website showing a $29.99 price and no mention of requiring a road side service - Driving Schools Near Me - Houston, Texas

Update: I received another request by email to explain what happened. This time I was advised I would get my refund for the test freezing. They still are not authorized to provide FL permit test anymore. I spent too much time on this but I'm happy 3 weeks later to get my refund. Update. I have reached out to the company. Shared the screen shots of their server error on 7/31 preventing him from completing his test. Their response was he using a VPN? No he wasn't. I'm taking this as a loss and will have him complete through a different company. read more

My son took this course as it was listed at our community college and it will not give him his certificate. Not only that but the website has TDLR approved seal but that is a lie. It is not approved and I think my son was scammed and hustled. The customer service is by text only which is highly suspicious and they haven't replied. So now we've been robbed of money and time and have no certificate. Do not take this if you are in Texas. It is not approved! read more

System error wasted 16 hours of my time... I took I Drive Safely's 8-hour online course for DMV point reduction. I chose the correct reason at registration, but the certificate I got back said "Court - No Points Awarded." Because of that, the DMV rejected it. Customer service was useless -- clearly outsourced, gave me the runaround, and told me to call the DMV, who said they can't fix a course provider's mistake. I had to retake the entire course, wasting 16 hours total. They let me redo it for free, but time is time. Their system needs to be fixed, and their support needs to be local and accountable. Avoid them if you want something done right the first time. read more

The worst - they will automatically enroll you in $5 "roadside assistance" program that you can "cancel anytime" my daughter tried to cancel it 3 times over the last 2 years, but they kept charging me. I finally found their phone number, cancelled and asked for a refund today and they said they recently changed their policy and don't do refunds anymore. I forced the issue and they generously offered to refund $15 - what a joke, total scam and it's right in your face. Call 888-292-0599 and complain till they cancel and give you a refund. read more

This was a good company, years ago, and I've taken driver safety classes here a few times. Their customer service was good, their courses were user friendly and easy to get through. I'm sorry to say that this has disgusting, vile business I remember dealing with. Each time I tried to log in, I've had to type the same phrase over, more than ten times. Then, I was locked out of my course, for reasons that couldn't be answered. There doesn't seem to be a way to unlock the course and there doesn't seem to be a way to easily reach anyone over the phone. They're not back in their office again for another two days, and even then, it is a very long wait for any kind of customer service. I wanted to finish this course, this weekend, when I had time. Instead, I might be filing a Better Business Bureau complaint followed by a Small Claims action for my wasted time and money. read more

If I could give no stars, I would. The course is okay, but the referral program is a scam. After completing the course, I received an email stating that if I referred a family member or friend, both I and they would receive ten dollars. I called three times and got different excuses, and after three months, they told me the course did not qualify for the referral. In the email they sent me, it did not say anything about the type of course that qualified. read more

They will fraudulently charge your card every month! They enroll you in a roadside assistance program trial. They claim Allstate will email you membership info. But that email never comes, so you're unable to cancel the trial/membership that you never asked for. The bank charges are from idrivesafely, not Allstate. read more

I have used to use IDriveSafely a few times before. I guess its been awhile and decided to try it again. This company is pure garbage and the fact that the timer is so slow - its designed for a two year old, and that is being generous. I am looking into a lawsuit against this company for false advertising. I do not recommend this company and there are tons of other companies out there that clearly do it better. You will not get my business nor my families ever again. read more

absolute garbage customer service I didn't receive my defense of driving certificate in the mail so I reached out to them and they said I had to re-order it out of my own pocket it's bad enough I'm a single parent that barely gets by but they wanna charge me again not only that I asked for an electronic version of the certificate so I could show my insurance and they said the state that I was doing the defensive driving in doesn't acknowledge total BS money grab read more

Garbage course that makes you do verification questions that lock you out, stepped away from my computer for one second on a Sunday (A day outside their operating hours) so now I have to wait a whole day to get my account unlocked. Paid 90$ for garbage. read more

I Drive Safely - Driving Schools Near Me - Houston, Texas

Stay away from this company. It's a scam!! My daughter did the driver's ed learner's permit exam and passed it however, they never sent the notification to the dmv; they have no record in their system of her taking the exam. This company doesn't give completion notifications for record keeping. They say they'll notify your dmv. The customer service department has been closed for at least the last 3 days due to "unexpected severe weather conditions". There's no email to reach anyone; only a bot with pre-programmed responses. After dealing with the bot she received an email stating they have no record of her in their system. My credit card statement says otherwise. read more

I would strongly advise against using this course unless you're prepared to risk wasting your time and money. There are far better alternatives available that do not come with the same restrictions. I encountered issues with the security questions, even though I answered them correctly. This happened when I was on the last module, and I was subsequently blocked and told I needed to repurchase the program and start all over again read more

ok, a few issues here so I'll try to keep it brief. Short version: I hope you were smarter than most of us here and researched this "company" before you let them rob you. 1) The timer will bleed you out. No one who should be driving reads that slow. Who are you kidding with this? 2) I purchased the video version of the defensive driving course which was an extra $9.99 AFTER paying the $24.95 for the course itself. All was going well until... 3) their ridiculous ID verification process froze my whole account. The number they give you to call doesn't work and it soft locks you as you can't move onto the next segment until you've verified your ID, which you only get 2 chances to try or you have to start from the beginning. And so I did have to start from the begging and what do you know? they're asking me AGAIN to pay for the video version as if I never did... but they have my money... and I have receipts... so who the F@#$ ARE YOU KIDDING WITH THIS?!?!?! 4) Joe T. and Amber D. share the same punchable picture. I will be coming for a full refund, you scammer scourge. read more

They will lock you out and make you restart after not typing a phrase correctly after 3hrs of work.

OMG! No words can express my frustration! Just pay for your traffic ticket and get over it, otherwise you will have a BIG DISAPPOINTMENT, lots of stress, hours spent on the phone and with live-chat assistant ADA PLEASE, DO YOUR RESEARCH BEFORE HAVING THEIR SERVICES They kept charging my card again and again after they obtained my card number. I really loved how one of the customer service reps, Lorene A, replied: "You registered the account twice and paid again yourself " Or "Sorry, Mr. Client, I screwed up but I AM showing (that's how she talks "I AM SHOWING" ) that you put a request yourself to do this or do that" or "Sorry, I'm not showing any charges on my end" I tried escalating my requests, but getting a run around by receiving automated email replies. Call it scam, fraud or aggressive sales, but charges kept reoccurring and I had to call my bank and cancel my card As for certificate, I'll try explaining to the court that I never received it because of dealing with incompetent business and service In an effort to protect other clients from this type of fraud and negative experience, I will be reporting the website to the Bureau of Consumer Protection and any other affairs which defend rights of consumers! read more

Worst customer service ever. I have yet to receive my email certificate delivery confirmation. It's been 3 days. The course was So dumb. I just sat on hold with customer service for an hour before a recording came on and told me to call back later... Then hung up on me. read more

Easy to sign up, inexpensive but confirmation of completion of traffic school course is lacking. The course is what you would expect on basic driver safety and laws interspersed with, at times long, videos. I only found it to take about 4 hours. The downside of this service, at least what I just experienced, is that there is no certificate of completion page you can go to while your logged in. The site simply sits at the traffic school course agenda page that has everything checked. You can't go anywhere else other then a less then helpful help page. I found the automated chat frustrating, too presumptive and too fast for any decision input til the next question. I did get a human to talk to pretty quickly and was who helpful this number was: 800-723-1955 - Customer Service. I was assured that completion of the course was sent to the states DMV automatically and she had escalated my request for certificate of completion. I will give it 24 more hours to see if I get it. read more

Maybe someone can answer me here since getting through to the phone doesn't work. I WANT EVERY PENNY BACK NOW @Amber you should contact me ASAP read more

I finished my course in July, so it's absurd that my court received completion notice in January. Again - never use this service. read more

I Drive Safely - Driving Schools Near Me - Houston, Texas

for one you did not charge me 5.94. you charged me 29.95. then, at the end of the course 9.95 for the upload. I see why your ratings are so low. wanna refund the 5 dollar diference? read more

Super slow timer. What a tremendous waste of time. You have to wait super long to for each section to finish. DO NOT RECOMMEND!

My daughter had a terrible experience with this website. She took and passed their exam, but had to go back to her country and due to COVID lockdowns, she really couldn't get back to the US in time and the exam expired for her. When she returned back to the US, she took and passed the exam again on their website. Apparently, IDriveSafely, does not have a procedure for handling this type of situation. To make a long story short, IDriveSafely could never fix this issue for the DMV to accept her passed exam. Overall, I had to go to the DMV five times in the span of two weeks, (there are no appointments allowed, so walk-in only) going back and forth with the DMV and contacting IDriveSafely, trying to correct IDriveSafely's mistake. In the end, my daughter just ended up taking the exam at the DMV and used that to get her Learner's. IDriveSafely's website was a total waste of time for her. Their online course and practice exams are not good either. My daughter tried them and she said they were not helpful to pass. She said she passed because she downloaded the Driver's Handbook and used that to study instead. I hope you never have to go through the experience my daughter and I did with IDriveSafely. read more

Found on AAA website. Thought it's user friendly. Not quite. $17.95 for Traffic School plus $9.95 for email certificate (no need). Make sure to unclick the box. Pro: Convenient online website Cons: VERY Poor Customer service. Always a wait and no one return calls. Do not add any additional emails or hardcopy certification, court won't need it and I Drive Safely will not offer any refund. read more

Pick another company. I wish I had seen these reviews before I paid. Over a year after coronavirus hit America, this company claims they can't offer customer service because of COVID-19. Are you serious? If I'm lucky, they may respond in 24-48 hours. What a joke!!!! read more

If I could give no stars I would. Beware! If you enter something incorrect like then county court they will NOT correct any mistakes on the certificate without charging you a $10.00 fee! PLUS! You must wait 10 days from date of issue to pay that 10 bucks! So, I'd you waited till the last minute you are SOL. read more

Advertised as the fastest course. It took 7 hours to complete. The timer count down is monotonous and counts down 5 times slower than most people can read, so you have to wait question after question, and chapter after chapter, huge time sink, not worth the time or cost. read more

I used these company before and I breezed through it in a couple of hours. Now they have it set so that you have to wait the allotted time on each page and it takes ALL DAY. Any review that says otherwise is a LIE!!! FIND ANOTHER ALTERNATIVE!! read more

EDITED REVIEW: I cannot handle how ABSOLUTELY terrible they are with both customer service and follow-through. I've filed a complaint with the Better Business Bureau, asking that they shut down this business ASAP. It's a scam, and do not spend your money here. Have been on hold with customer service for over 2 hours to ask a simple question about my course completion. This is such a scam, and I cannot believe that I even signed up with these folks. read more

Nightmare. First they make you pay and then complete your driver registration information. However, being an Arizona resident who was ticketed in California, you're unable to select the correct class of driver's license (Class-D) since this class doesn't exist in California. There's no other option, which is astounding, since countless people drive between the two states. Cut to an hour later, when I finally get ahold of someone on their live-chat support function. Her name was idsbkelly - who informed me that, "With the California course it will only provide information for California format such as drivers license I apologize there is not a way to select for a different state." I asked her what do I do then, and she never responded, then disconnected. I have a photo of the chat log. I get a callback from tech support 2 hours later after leaving my number on their automated call line (After wasting thirty minutes on hold, mind you) and speak with Reynoldo, who is able to input my info on his end to get me registered. He then informs me that Mac OSX operating systems AREN'T SUPPORTED FOR THE ONLINE CLASS. I was incredulous, since I don't know anyone who even uses Windows anymore. He then told me I needed to read the fine print, which if true, should be blatantly obvious since I imagine half their user base uses OSX. Fortunately he was able to issue me a refund which should go through... *fingers crossed* Needless to say, don't use this driving class. There have to be hundreds of accepted online classes that are better than this one. read more

I Drive Safely - Driving Schools Near Me - Houston, Texas

We signed up for an online course and paid for it and even gave us a $10 discount 15 minutes into it they asked you for another $25 to complete the course. What a freaking scam. Do not recommend not truthful not upfront I'm not sure why you got a sham people instead of just tell them what the cost is upfront. So frustrating dealing with dishonest people. read more

I just can't believe I spent about 4 hours reading and answering security questions. I had used them before and it wasn't that bad. I won't be using them anymore because I wasted my time and money. I really need to get a refund right by the final test I gave up. read more

I Drive Safely - Didn't let me submit my final test. I tried twice and it gave me an error message saying I had to purchase the course again. - Driving Schools Near Me - Houston, Texas

Do not use them. Incredibly disappointed in their bait-and-switch on certificates. To make it clear, selecting that you would like a digital download does not allow you go back and get the paper copy that you've probably already paid for, and they want to charge you a reissue fee of $9.99 to get it. BBB and Florida state AG complaints pending. read more

Practice questions are not like the ones at actual DMV testing location. Aced the idrivesafely practices but the real test is not the same.

I purchased the online safety course. Their stupid voice verification system is completely useless. It locked me out more than three times. And every time it locks you out, you need to wait 3 hours for support to get to you. I could've taken this course 2 times in person by this time. THEN the online chat agent made me call the line and wait ANOTHER three hours to get a refund. read more