Shoud have never came here and won't be returning. Bought a screen protector with a " Lifetime warranty " as long as I paid $6.99 which the receipt says . Came back for a replacement after a year and they tell me they've changed the price to $10 because the guy who told me that doesn't work here Anymore. Never trust a buisness who can't keep their own word even with it being on PAPER. Will be leaving this message on every review I can & contacting the BBB. read more

I Cell - Receipt proof - Mobile Phone Repair Near Me - Lakewood, California

Called on the phone to get a quote was told $40 for a battery replacement for a iPhone XR, asked employee do you have time to do it right now I'm on my way, he says yes it'll take 30min and $40. 10 minutes later I arrive to I cell with phone and battery in my hand, employee comes up to me, hello yes I just called and asked about iPhone XR battery replacement. He said hmm mustve not talked to me, must've been the other guy it's $60 I said no thank you, and walked out. This place is a scam sorry I'll take my business else where read more

PLEASE READ THIS REVIEW and STAY AWAY FROM THIS "BUSINESS". I brought my cousin to fix the broken back glass of his iPhone 12 Pro Max and the first thing they did was check the camera to make sure it was working properly (which it was because he took pictures the night before) they also checked other features and agreed to have the phone ready in a couple of hours. We wait, pick up the phone and go straight home. Now, my cousin is OBSESSED with his phone because of the camera and takes photos of random things. When he got home he noticed there were dark blotches all over the screen when he tried to take a picture. He then looks at the lenses and noticed the inside of the lens looks "dirty" and will not focus on any object because of the debris in the lens. We return the next day because we were given a 30 DAY WARRANTY and to sum it all up they said it wasn't their fault and that we must've done something to it. We did NOTHING to it and we discovered the defects upon arriving home. It's a 10 minute drive!!!! The manager tells me the warranty won't cover but he can fix it for $120. I declined. What's the warranty for then??? He then said the employee who worked on the phone was not working that day and that he would give me a call the next day after he talks to him. The next day came and I got no call so I went back. This time the manager was not there but the employee was. Of course. The employee proceeds to tell me he didn't mess with the camera and that we must have dropped the phone, again. NO. We do not. He then says "well how do we know you didn't bring the phone in with the camera already broken?" And I said "Because you guys checked the camera to make sure it worked perfectly fine which YOU GUYS CONFIRMED that it did work!" Again, he proceeded to blame us for the problem. All they can tell me is that they don't touch the lenses. Whatever "work" you guys did to this phone caused this problem to happen. I said okay so fix the camera that you guys damaged and he said they could not touch the lens. I said "but your manager told me yesterday you could and now you can't?" I'm done with this business and I hope you all see this review before you literally throw away your hard earned cash. Stay away!!!!! read more

I Cell - Mobile Phone Repair Near Me - Lakewood, California

Decent prices on phone cases, but the guy who worked there recommended that I get a new screen protector and I agreed. It's my fault that I didn't ask the price but I just assumed one screen protector was going to be much less than the case.. nope! When I checked out turned out the phone case and ONE screen protector was $20/each!! They didn't even give me a protector for my camera, could've at least did that for $20!! Total rip off. I won't ever come here again. Only two stars for the variety and decent price of the phone cases, but honestly could get the same stuff on Amazon for less. read more

Really friendly and fast my phone screen was fixed in less than 15 minutes they are honest and don't overcharge

10/10 DONT RECOMMEND. I came here to get my phone screen fixed given they fixed it but they didn't even align the screen correctly + everything started glitching even more after that I ended up having to get a new phone anyways. My fault for not looking more in depth of how they fixed it then and there. All in all better off just getting insurance for ur phone and getting it fixed with ur carrier bc this place isn't worth it. read more

I was having problems With my iPhone 11 because of a broken screen. The owner and Repair been we're very knowledgeable and fix the problem right away. The owner gave me a phone case and protective glass to help prevent anything like this from happening again with no charge. I have finally found a place that I can trust with my iPhone repair's for my entire family. I want to thank the owner for all his patience and explanations that made total sense to me and I had no problem since then. I highly recommend them for your repairs. Paul read more

First smartphone ever - January 2014 First smartphone cracked screen ever - Late Spring/Early Summer 2014 After getting jumped by 5 guys in a bar, my Galaxy SIII had a cracked screen. Okay, so maybe I wasn't jumped by 5 guys in a bar. And, maybe my screen was cracked because I dropped my phone while getting out of my truck in the driveway. But, it makes for a provocative story, doesn't it? ;p Anyhoo, although my phone's screen was cracked, it still worked perfectly fine. Thusly, I proudly used my phone for the rest of 2014 & a few months into this year. That is until I happened to drop it again shopping at my local Target. This is where my phone reached the point of no return & something had to be done. Not the type that cares about obtaining the latest tech, I wasn't looking into upgrading my phone, especially since my upgrade discount doesn't take effect till January 2016. My only option? Repair shop, baby! I inquired with a few places & remembered stopping by i-CELL during After Christmas shopping at the Lakewood Mall. They quoted me with the best price back then, so when I absolutely needed repair work done, i-CELL is where I took my business. The repair guy told me how much the repair would cost with an estimated time of 30 minutes. Coming back in 20 minutes, I found my phone to be almost ready. When I was handed the finished product, my phone looked brand spanking new. With a dark blue faceplate, instead of the OG white faceplate I had previously because that's the only color i-CELL had, the screen looked crisp, bright & clear. Speaking of screens, every Samsung phone gets a free screen protector with repairs. I left happy with the service received & I now take better care of my phone & it's shiny new screen. 30 day warranty, too! With the lowest prices on repairs & quick turnaround, i-CELL is my go-to place for when I need repairs on my smartphone. I found my entire experience dealing with them quick & easy, and I enjoy having a crackfree phone now. That is, until I turn into Clumsy Smurf again & drop it again ;p Highly recommend! read more

Terrible and defective product parts used for your phones on top of unprofessional customer service. I went in to have my iPhone 6s screen repaired. Upon completion, they handed the phone back to me and failed to mention that the replacement part had a faulty home button. They sold it to me as is (utter negligence). Of course, I'm pissed and ask their incompetent staff why my home button wasn't working. He responded: "Whatchu talkin' bout?" I press the issue and they eventually agree to replacing the replacement. Here we are, with my second replacement screen within a 24 hour period, and my iPhone is completely unresponsive to touch. But hey, can't expect much from minimum wage and uneducated workers. Save your time and just file a dispute with this company through your bank. Mark reason as "I CELL failed to provide product as advertised due to negligence and failed quality assurance". Don't waste your time and energy arguing with highschool drop-outs. read more

They used bad screens for you iPhones They changed my screen, the first few days started freezing and to unfreeze it I had to wait for the lock screen and unlock the screen, went back to the store they checked the phone he says it's fine then they agree to change the screen again which I doubt they did, and told me if this happens again so the problem is with your phone. So I had to live with this screen freeze for sometime then the phone starts opening and closing apps, if watching YouTube it'll start moving backwards and forward. To get out of this I had to lock the screen and unlock it to stop this craziness. Few weeks after I couldn't access the edges of the phone It won't responds to anything if it's in the corners I mean anything, also I couldn't access the letters on the edge of the keyboard. It's a nightmare, a friend took me to a store in Torrance, I'm using my phone normally now and he told don't never fix a phone in a mall, he said the screen was damaged and cheap. Also their customer service is bad. Don't step into this store trust me you'll regret it later. read more

Fast and professional repair center . Took my iPad with cracked screen and helpful tech repaired within an hour . Highly recommended for any kind of cellphone or tablet repair read more

Sorry no stars,.. Took my sons tablet for repair here i explained the issues I was having. told them it wasn't charging so I paid $64 for the charging port $64 for the glass screen and a month in a half it's turning off I took it to them because I have "warranty". The guy at the counter after leaving it an hour says "ohh that's the way tablets are" they take so long to charge. I leave come back again and showed them how there charging port isn't working. They try it out and both look at me and says it's the battery. I'm pissed because couldn't they have said that from the gate?? Why are we trying to find the repair at my cost. No!! Finessed completely! and there warranty has many restrictions you basically have no warranty,.. sorry bad for business. I will tell you that for what I paid to fix the tablet I would have a new one swapped out form Apple. #happysearching‍ read more

promised me $300 for my phone. Received an email saying it had deep scratches and they would give me $200. I knew that wasnt true. I asked to have the phone returned. When I received it, there were deep scratches! Total scam read more

I had the charge plug replaced on my iPhone 6plus and when they did that it then didn't charge at all. When I went to get it fixed the girl opening was 15 minutes late and had a attitude when I was trying to drop it off. read more

If I could give them no stars I would I took my daughters phone in on 15th of January she told me her screen had a crack on it they have a 30 day warranty but doesn't cover that ridiculous really I had it done lesss than 10 days ago it should be covered yet u want me to pay another 70 bucks never again will I go there nor will I recommend it to anYone read more

I would give them only negative stars but yelp doesn't allow that. First off the employees are sketchy and the establishment is ran by a even sketchier owner. I went to get my iPhone 4 screen fixed and they told me 100 for the repair and I said ok that's fine. They then told me it would take 1 hour so I left my phone there and went walking around the mall. I came back 1 hour later and they have told me that they have barely started to work on my phone and it will still be another 45 mins. The manager then said they would knock off 10 bucks for the repair. So I came back 45ins later and it was done, I then paid and went about my business about 2 hours later I noticed my phone was off...... I thought it must have died I then hooked it up to the charger and I left it alone for about 30 mins I came back to fine my phone was still off and it was really hot. I then took it back to I-cell and told them about the problem, they said sorry it's not our problem, NOT YOUR PROBLEM? I then asked to speak to the manager and he came out and he said that I had broke my phone. I added him please explain to me what I did to break my phone he then stood quiet. I took my phone to another place in the mall and they opened it up and said that who ever repaired it did a half as job and left some screws out and some stuff not connected, they fixed my phone at a cheap cost of only 15 bucks. All in all this place called I cell is a big scam to just get over on people. Will never ever come back to this place. People stay away!! read more

I'll give it a four star for price becuz my s8 plus didn't have a lot of damage except my broken lcd cost me two hundred thirty dollor and he gave me free flimsy cheap screen protector after he was done with it read more

I Cell - Mobile Phone Repair Near Me - Lakewood, California

Galaxy S4, broken glass & LCD frame. Replacing all, including the frame was quoted on the phone $210, and 4-5 days wait to get that LCD... The 2 guys at the store were super polite and courteous, explaining the supplier they buy from has full warranty and therefore the wait... While every hour I lost another piece of my glass, I suggested to maybe get it off eBay. The 2 guys agreed to charge me for installation only! Bought it on eBay on Sat (AFTER one of those guys gracefully agreed to approve of the LCD I ordered) and got it Mon morning. Went to the store, where they gladly(!) honored the quote for instillation only. Saved time, money(!!!) and my phone looks brand new! James & William, kudos to both of you. It was a pleasure doing business with you and realize even young people as you are, can be that super professional. Will certainly send more business your way. Thank you! read more

Fast service great price, fixed my cracked back of a iPhone 4s in only 10 minutes,,, thumbs up going back to fix more apple products there..... Returned the next day William M replaced 3 batteries and one home button , great deal, on 2 iPod touches and one iPhone , excellent customer service...best deal in town..... read more

Awesome and fast work 3rd time fixing my phones here and always great work thank you icell

Do not get your ipad/iphone fixed here! They use extremely cheap components. My sons ipad cracked, took it here to get the glass and digitizer replaced. After about two months my son was playing with his ipad, one of those games where you have to tap the screen fast and was able to crack the digitizer with his finger!! The glass itself is uncracked it's just the digitizer that is cracked. Called to see what kind of warranty they issued and was told only a 30 day warranty. I can see why. read more

Right when my boyfriend and I got our iPhone 6 phones, we wanted to make sure to get the best screen protector there is. At first, we checked out other phone stores that offer screen protector services: we noticed that most uses Windex for the screen like ugh no. So our last option was to go to Lakewood Mall and check out iCell. The other guy that was working there was dumb. We asked for 4.7 screen protectors and he gave us 5.5, so we just waited for the main guy to help us. That guy was helpful and the way he put the screen protector is very clean. They use a certain screen spray rather than using Windex. For the ultra thin glass screen protector, it was $25 and it's well worth protecting your new phone! read more

I'd recommend this joint to anyone. Had to replace the damaged screen of my Nexus 5 phone and they had me out in under an hour for under a 100 bucks. They take credit cards too. I did a little price-shopping beforehand and the next 'best' deal at a couple of their competitors in LB wanted much more dough and take cash only, which I'm typically wary of. Jonathan and his colleagues were polite and professional. Stop looking and head to Lakewood Mall, drop off your phone, do some window-shopping while you eat a Wentzel's hot dogs (or whatever) and you'll be on your way. read more

I would give them no stars if I could. The level of un professionalism and accountability is pitiful. I came in to repair my broken iPhone 6plus screen. They quickly took my phone charged me $75 for the screen and mentioned I needed a new battery. So I ended up getting both and th y extended a 30 day warranty. I was told to come back in 30min. At first, I was impressed with the little time it took for the repair. I waited nearby and came back and picked up my phone. At first glance it looked great. I should have fully checked it but I thought they were professionals and would do a good job; after all that is what they specialize in. The day after I started to notice my camera didn't work, then my flashlight, then my earpiece when making calls. And finally my screen started to have a mind of its own. I didn't worry because I still had warranty. So I yelped the place to phone in that I was coming and I started reading the reviews about the loose screws and the non accountability they had and blaming the manufacturer. Nonetheless I went in and sure enough all the complaints I read about how they respond was exactly how it went. I didn't take no for an answer and mentioned all the bad reviews. Finally l, but very hesitantly they complied and fixed it properly. But I had a big headache after just from stressing over it. I did a little more digging and saw that they have a complaint on the BBB's website and never responded. read more

I stopped here after going to the Apple Store. The guy at Apple told me I would have to wait two hours to get my shattered iPhone6 screen changed, and that it would be $110 for the screen, but the tiny burr that occurred on the chassis when it hit the ground would probably mean they would have to replace the phone for $300! Disgusted at the idea of spending $300 and two hours of my time for something that takes a few minutes to fix and a burr that I could fix with a small file, I moved on. The guys at iCell took about 15 minutes and charged me $110 to do the same job. They also fixed the burr so it doesn't crack the screen. So far I'm happy with the results! read more

The best prices in iPhone and iPad glasses fixes. I always go here when I crack my screen, they are fast and always very nice. Would highly recommend! read more

Im very impressed with the efficiency and great work done on my phone here today. I shopped around for prices and this place had very conservative prices plus they did a great job. Since I had my cracked screen, had battery replaced and a screen protector added they gave me a bundle deal which would of cost having my screen replaced at the kiosk just around the corner. Yofelin was very helpful, knowledgeable and professional. This place was an easy 5 stars; a highly recommended place. Thanks you read more

Wonderful job fixing my mom's charging port. She and I walked around for about an hour and a half and when we came back it was working perfectly and was fully charged. read more

Cam here to fix my s7 camera lens and in less then 30 min it was done and they gave me a great price will come here again....

If I could rate it lower I would. They literal sold me a defective screen for my iPhone 6S+. It's some aftermarket knockoff that does not work properly. I argued with the incompetent and rude staff to no avail. No I have to go get it fixed at Apple. Should have done that first. Don't waste your time or your money. Oh, and by the way, Nelson, one of the workers there lied to me. read more

This new I cell location at the Cerritos mall was awesome. The manager replaced my broken screen on my galaxy S4 within less than one hour.thumbs up I would highly recommend them. read more

First time being a customer there and the customer service was bad , the guy who attended me was so rude and fixed my phone in a bad mood having said my screen quality is now worst !!!!! read more

So I come in the shop with 120$ in my pocket and ask if I can get my iPhone 6 screen repaired, and the youngest of the guys said yeah we repair phones. I had asked him to just repair the screen because that's all that was broken and he looks at his older coworker( Im guessing the manager or something ) and he said we don't just repair screens, we replace additional parts on the entire phone which will cost you 180$... I had asked why they don't just replace the screen, wouldn't it be easier ? . There's a 5 min video on YouTube to show you how to do it yourself, I just trust the professional, but he denied my cracked screen and he disregarded anything I had to say like I wasn't a customer... Got my phone fixed at another store on south for 60$... Very DISSAPOINTED with how they treated me, and their tone as if we had bad history read more

I Cell - Mobile Phone Repair Near Me - Lakewood, California

This is the WORSE place I have been to! They have the WORSE customer service! My sister came in the day before and had her I phone 6 screen fixed for $90. I came in trying to get my Galaxy S5 screen fixed and they said it was going to be $180! I then told them about my sister coming in the day before and getting a good deal and they refused to admit that they fixed my sisters phone which was so stupid of them! If I could give them no stars on this review I would ! Don't come here! You will not be happy! read more

I came and got a steelers team case and customer service was grate so I came back and to buy 2 more cases. Highly recommend this place

I don't even want to spend time writing a long review on how horrible this place is. Just don't go there. They don't know what the heck they're doing. read more

Wow, these guys are a joke. I brought in a working iphone 5 with a cracked screen. They promised to fix within 30 min. I returned and they did what they promised and charged me $100 for a broken screen replacement. I took the phone home and the next day the new screen went really dim. It was a cheap replacement screen, not a oem apple screen; probably a Chinese knockoff. Anyway went back and was told that the screen was fine but the phone was the cause...sigh. They wouldn't replace bad replacement screen. So, I left feeling robbed; went to Apple Store and they replaced the screen with a factory screen. Now the phone works, but I'm out 250 bucks $100 for icell and $150 from Apple. Stupid is, stupid does. Stay away from these guys. read more

Possibly the worst customer service my wife and I have ever experienced. New screen goes black when wearing sun glasses! They replaced it once the same day, but not when it happened again just a few days later. No refund, no exchange. My wife was treated very disrespectfully by the staff. We filed a formal complaint with mall management (after they called security...ON US!) They are a serious blemish on the whole mall itself. Will not even go back to the mall if this doesn't get resolved. Lesson: always check yelp before purchasing. read more

Should have read the reviews before I allowed them to "fix" my phone. My iPhone 7 is ruined. There's a blue hue on my screen and my picture and video quality are horrible. All I wanted was my cracked screen replaced. I guess I should have went to the Apple Store. Lesson learned. read more

Wish I could give negative stars and a warning to STAY AWAY! Husband took his phone into their Victorville Mall location to have his cracked iPhone 4S screen repaired. Tech didn't know what he was doing. He ended up frying the motherboard on the phone. We have gone around and around for two weeks now with this company trying to get a replacement phone. Every employee that we have dealt with is rude, condescending and lacks knowledge. They have lied continually regarding when a replacement phone would be available. We have made a total of 9 trips to this location in hopes of obtaining our phone and upon arrival each and every time, we've been met with excuse and blatant lie after lie. Last evening we were told that it's now our fault that the phone is not working properly and that we broke it and it's our responsibility to take care of. We've been in touch with supposed "managers" and all have refused to help, telling us to make a warranty claim through our cellular carrier. We are now in the process of filing a small claims case against this business. PLEASE STAY AWAY from having your devices repaired here! This company hires shady employees and have shady owners running this business. read more