Went there for help on a slow leak on my back tire left. My tires are basically new. They fixed the…read moreproblem but now I was hearing the tire doing revolutions loud in the cabin of my car. As soon as I told them they said it must be your tires and that he can't help. Literally went there to fix my leak now I have a horrible sound in my car. Bad customer service unless you bought your tires from them they aren't good

From the owner: OTGroup Cars — Your One-Stop Automotive Shop!…read more Need car repairs, affordable tires, quality parts, or looking for your next vehicle? We’ve got you covered! At OTGroup Cars, we’re here to keep you moving with quality service and great prices. Our experienced mechanic is ready to tackle everything from everyday repairs to major mechanical work. Our services include: * Engine Repairs & Rebuilds * Transmission Repairs & Rebuilds * Auto Body Repairs * New & Used Tires * Quality Automotive Parts * Warranties on Parts & Labor * Quality Used Vehicles for Sale * Buy Here, Pay Here Financing * Financing Options Through Multiple Companies * Cash Purchases for Vehicles Looking for your next ride? Come explore our available vehicles and ask about financing options that fit your needs and budget. Whether you're buying a car, repairing your current vehicle, or shopping for tires, we're ready to help! Why go anywhere else when you can get so much done in one place? Give us a call or stop by OTGroup Cars today! We look forward to earning your business. Satisfied with our service? Leave us a review on Yelp and help others discover us! OTGroup Cars — We Fix It. We Sell It. We Keep You Moving! #OTGroupCars #AutoRepair #UsedCars #TireDeals #CarFinancing #BuyHerePayHere

I took my corvette convertible to these guys and they did a great job, it's a 1992 and is prone to…read moreneeding some repairs frequently. They have a reasonable labor rate and I noticed that they don't typically have overruns on the labor that some other shops do have. Also they will allow you to order your own parts from summit racing or JEGs and will review the order before you finalize to ensure proper parts abs fitment. I was impressed with the phone communication and that they were able to diagnose a problem that eluded the dealership. Also they like older corvettes and it shows as they know them and are willing to help out with restoration plan. They are worth checking out if you need a trustworthy mechanic in the area.

Getting an appointment was easy. Service is fast and straightforward. It did not take me an hour…read morefor the change oil service.

The guys at Sunset are absolutely the best. We move with the military often and believe me when I…read moresay there is nobody better than them. From the response times, to quickness of service they were fantastic. Their customer service can't be beat. They offered to pick up my vehicle due to a work issue, kept me up to date with everything, then spent time talking with me getting to know me and genuinely caring. They are the bar that everyone should strive to meet.

I had to take my car in for a starter. Diego kept me in the loop throughout the entire process…read more He gave me the costs of the parts and labor and even helped me find a tow service to get my car to their establishment . The work was done in one day. I would recommend the people at Sunset Tire. you won't be disappointed .

Jose runs a great operation. A very personable guy, Jose gave me a fair estimate for body repair,…read morea firm handshake, and a great timeline for the repair. Picked up my car looking good as new. I hope I don't need him again, but if I do, I'll be back. Great work at a fair price!

Everyone here was very welcoming and informative on my car needs. I will definitely be coming back…read moreand I reccomend this shop to anybody looking for honest, quality work. Thank you guys again!!

They misdiagnosed my problem and never refunded the money spent on parts. No return phone calls or…read moremessages.

Responded right away, giving a time of their availability and description of options that may be…read morewrong. Arrived on time and quickly diagnose the problem and resolved the issue completely. I like how they explained everything provided quality and value for the service request. Exceptional service!!!!

First things first, a confession. I had my tires put on at Costco. As you may know, and I didn't,…read morethat the tires needed to be torqued (hopefully that's the correct way to say it). Costco is BUSY, so I took a chance and called Waukegan Tire in Grayslake because they were around the corner from my house. The gentleman that answered (which I should have caught his name) with no hesitation said "not a problem, safety first..". I arrived the next morning and he remembered me and took care of me right away! Let's first talk about fantastic customer service and second, I'll confess how much I regret not getting my tires here. I'll make sure to refer Waukegan Tire until it's time to get another set of tires! Well done Waukegan Tire!

When I heard a few months ago that this business had changed owners, I was cautiously optimistic. I…read moreloved the service and pricing under the previous owners and had recommended Waukegan Tire to many people. Anyway, because of not one, but two flat tires this weekend (!!), I ended up going there today. Even on a busy Monday they fit me right in. Both tires were carefully inspected and repaired. The price was absolutely amazingly low! So now I am remaining a fan. This was the Belvidere Road location in Grayslake. WILL was the service representative and I would definitely ask for him again.

Igor is the best. He has gone above and beyond for me countless times over the years. I drive a…read moreMini Cooper S, and it can be difficult to find a trustworthy mechanic who truly knows foreign cars. Igor not only specializes in them, but genuinely cares about his customers and always takes the time to help however he can. Instead of going to the dealership and getting overcharged, go see Igor. He is reliable, honest, thorough, and does excellent repair work. It's rare to find a mechanic you can completely trust, and Igor is one of those people. 5 stars all day. Always grateful. Thank you, Igor!!!!!

Very Happy with my 2 years old Lexus repair. This auto…read morerepair shop was recommended to us by Family . Igor was very helpful recommended best option for major repairs. Very happy with results and seamless repair of our vehicle. Will recommend this shop and honest,prompt service. Thank You

A great garage! They actually patch a tire leak, not just plug it! Guaranteed for the life of the…read moretire. Great guys! Great service!!

I've been using D Wells for approximately 20 years. Their work is very good. They've always been…read morevery helpful with identifying issues that are real. Specifically, I've had a couple of service places create the issue to generate more business. D wells is very trustworthy for those that don't know much about servicing their vehicle, this place is one I would recommend to be sure you get what is needed and not mislead you for unnecessary work.

I thought I needed a new muffler so on Friday I stopped by Velasquez Muffler & Brake in Waukegan…read more Business was slow so they got me in right away. Told me my muffler was fine, but the connection to the exhaust pipe had deteriorated. They cut the bad part away and welded a new sleeve into place. Honest, prompt, reasonable. Highly recommended!

They use cheap aftermarket parts. It cost me $2375 to resolve the engine light warning. They…read morereplaced a vapor canister, it didn't work, spark plugs, it didn't work, an aftermarket catalytic converter, it didn't work. They replaced the catalytic converter with an original factory made for an extra $440. It still didn't work. The mechanic finally found that the problem was with another aftermarket part that they had installed on the system less than 2 years ago. There was no apologies made for the delay and the extra $2000+ cost.