Our daughter hit a curb with her front right tire in a slick icy snow on a Thursday night. She had…read moreit towed to the dealer she bought her vehicle at. Friday morning I called the dealer and they said they couldn't even look at it for three weeks. So here's the deal - our daughter was supposed to drive Sunday to stay with us in Tennessee for her two week Christmas break and we were watching her dog while she flew to meet friends in another state. Even if her vehicle could be fixed (bent lower control A-arm) somewhat quickly, the timing for her to still drive to be with us for Christmas was very tight. She is a teacher and she had to work Friday, so I was calling places from Tennessee. Another shop said they couldn't get to her vehicle for at least a week. I was thinking she would have to rent a car for two weeks to still make Christmas and her vacation she saved up for all d was looking forward to all year. The second shop recommended Gages Lake Auto & Light Truck. I called and spoke with Todd. He listened to our trouble. Then he said he'd go tow her vehicle from the dealer to Gages Lake and look at it and call me back. That same Friday at 2pm, he called and said they got the parts and would have our daughter's vehicle fixed by closing at 5:30!! She went with coworkers to an after school get together at a local restaurant and then got a ride to the shop where she paid and picked up her vehicle - all fixed! It was a Christmas miracle!!! She drove here (534 miles!) on Sunday as previously planned and everything worked out fine. With all the thanks to Gages Lake Auto!! Her friends and coworkers couldn't believe it and they all asked for the shop's name to put in their phones if they ever need service. We are very thankful for Gages Lake Auto! We will be back whenever we need something!

Well, what can be said about a auto shop that somehow has work to do in a Giordano's Pizza…read moreRestaurant (note not a car to be seen but they were working in the Restaurant???) And believe they believe that they are above the law by parking illegally for over an hour in a 15 minute tow zone. You better believe a tow was called, and despite telling the driver of the vehicle in question that he was in line to be towed, parked illegally, and also delaying another company's business from getting their merchandise delivery, of course when you are told that the right respond is to blow the person and say he doesnt care. Wrong sir wrong. Also ALL YOU HAD TO DO WAS MOVE FORWARD! This company clearly doesnt respect other businesses or the law. Something to think about.

Shabazz and Ali...r the best ther just down home good ppl...the quality work they give u is…read moreEXCEPTIONAL. I have never been to a shop wear they actually show u wats wrong with ur car they will bring the parts out to you and explain to you why things happen ..trust me u won't b disappointed...no matter wat time or wat day it is they will always squeeze you in...me and my daughter just LOVE THEM.plz give them a chance u won't regret it.

Very bad experience! they are very unprofessional. overcharging me for diagnostic. the owner called…read moreme racial slurs just for asking questions. I wouldn't want my worst enemy to be treated that way

Great place Took my F150 here…read more The staff are responsible and respectfully I was looking for a shop like this one Low prices good service I will give them 6stars if I could I will definitely go back and recommend to other people Thank you Dons automotive Jorge.

Fast service !! and friendly receptionist I definitely recommend dons automotive. They have used…read moreand new tires in such a great price

I took my car there for an oil change! Not only did an oil changed but they checked my tire and top…read moreoff all of the other fluids in the car! At no change Very grateful Thank you Soto

I took my jeep there to get the drivers side wheel lug replaced, when I went to pick it up I found…read morethat they spray painted my brand new rim to hide the scratches they did! Not only that but on my way home I felt my PASSENGERS SIDE WHEEL ABOUT TO FALL OFF ! They weren't even doing any work on the passengers side, so why did they loosen up that wheel?? I could have gotten into a serious car accident! All 5 lug nuts were loose!! Never going back there again. I hope they see this.

The owner provided practical advice, even when it affected his bottom line. I will be back with my…read moreaging car for this reason.

The service here is exceptional. My wife went in for an oil change and they covered all the basics,…read morein a fast efficient and complete manner. The owner was friendly and accommodating. They did advise of a near problem in fluid but didn't press it. (Info but not upsell) I later went in for some advice and they were quite helpful despite not even making a sale. I'd definitely trust their honesty and competence.

First time experience of the shop and staff. I first spoke with someone over email and made the…read moreappointment all online. This was very convenient for me since I'm always so busy. The level of customer service was exceptional. Arriving at the shop the staff was nice, calm and confident. They walked me through the process of what they were doing during my visit. Very informative, nice and seemed to be truly passionate about their work. The only thing I wish was different, I wish I could see my car during the visit. There isn't a window into the shop.

I've had my daughter's Volkswagen beetle repaired here as well as my sons Toyota FJ…read more Ken is easy going but more importantly, he not only gets the repairs right but he gets them done remarkably quick. I've never had such luck with auto repair shops and highly recommend them.

Look no further for honest, trustworthy and qualified mechanics! I have been going to Don/Joe and…read morethe team for years! They never disappoint! They've never recommended work that I don't need and have told me I didn't need work that was recommended by other auto shops! They have also offered me rides to and from home while my car was being worked on. I am a very loyal and happy customer! I recommend them to all my friends, family and clients! Jessica Gomez Coldwell Banker Realty-Libertyville

Always fair and honest. Their workmanship is great. We have used North end for years and highly…read morerecommend them.

If my car had to break down over 26 miles away from home, it picked the best place possible for me…read more It happened right by Rouse's Auto Repair Shop and Jim was right there to help me out. He quickly discovered that the problem was a sensor. He gave me a loaner car and told me it would be fixed as soon as possible. It Was! Less than 24 hours later he was able to obtain a new sensor and install it. The charge was more than fair. My car had been reacting exactly as if my transmission had died. He could have easily told me that I needed a new transmission (as I'm sure other less reputable places would) and then charged me thousands for one. I sure wish that this shop was closer to my house. A distressing situation was made so much easier to handle because of the respect, honesty, and superb workmanship that was displayed by Jim. Thank You ever so much. April

Amazing place !!!! Great customer service and quality work !!!! Worked quick and efficiently withread more