5 Star for Christian, the young gentleman that works there. Greet customer service and hospitality. Didn't even complain or show signs of annoyance when I was asking to sample over 6 different flavors. Overall Haagen-Dazs ice cream is always going to be delicious but what makes it taste better is the kind hospitality and service you get with it. Not everyone's going to be like that but you need those kind of helpers at your place especially if you're looking for more than an experience. read more

Häagen-Dazs - Ice Cream & Frozen Yogurt Near Me - El Paso, Texas

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delicious ice cream! I always get one whenever I go to Fountains at Farah! Thank you so much! read more

Excellent service and great ice cream as always! There were 6 of us and we were all happy

I was sitting outside having my ice cream and it was closing time and I noticed that the young man that supposedly cleaning sweeping and mopping didn't clean properly. They left rags on the floor. It's very unprofessional to clean correctly. read more

Häagen-Dazs - Ice Cream & Frozen Yogurt Near Me - El Paso, Texas

i love to stop by this place for grabbing some little treats for me and my family or me and my friends. The service is fast and pretty nice. I love the donuts and the milkshakes there! my favorite. and the ambiance is super nice. It's always clean and never dirty. Definitely going again! read more

Too expensive for what they give you. Service was ok, but they laughed when I asked if they had a larger size. The reply was this is the only one. Cold Stone is better in my opinion. read more

Super cute little place at Fountains at Farah with a large variety of ice cream flavors. We ordered two of the sundae bowls for kids and both of mine loved choosing their flavor, toppings, and syrup. It was affordable and we would visit again! read more

You know, you'd think that El Paso (the place where summer starts February) would have a variety of ice cream shops, but I think we're kind of limited (but we do have an A+ gelato shop and a couple of options for rolled Thai ice cream so we're not doing to bad). So I was beyond ecstatic to see a Haagen Dazs opened up here! I live for their pralines and cream... at home I buy Ghiradelli dark chocolate sea salt caramel and throw it into my bowl too. So now Haagen Dazs is a mandatory stop. Somehow I have yet to order the pralines and cream here though even though they always have it and it's always calling out to me. The banana split at HD comes in a cup which makes it perfect if you want to grab it to go while you walk around. What I've actually fallen deeply in love with is getting a scoop of the chocolate (or the dutch chocolate) and a scoop of the raspberry sorbet. Sounds weird together... well as far as mixing sorbet with ice cream... but I promise it's delicious. But if you're really not sure what to get, you can always ask for samples. The shop itself is on the smaller side with only a few two seater tables, but if you go outside they have four or five large tables with umbrellas which makes for a perfect place to partake in the delicious, creaminess that is Haagen Dazs ice cream. And they have the perfect view to the stage at the Fountains of Farrah so if there's a movie or music series going on you'll get the best of both worlds. Haagen Dazs isn't cheap, but it's not astronomical either. I do think they give really great portion size though so it all evens out. My two scoop sorbet/ice cream combo fits in a small and it's always satisfying. read more

Häagen-Dazs - You'll see the sign - Ice Cream & Frozen Yogurt Near Me - El Paso, Texas

Dulce de leche parfait was overly sweet. But it was still good. Enjoyed their award program's free mini cone reward as well.

Friendly service but a bit over price. They do offer a military discount. I went during rush hour, and managed to be in and out in no time. The ice cream was delicious. Will visit again. read more

Häagen-Dazs - Why lunch break only be 30 minutes - Ice Cream & Frozen Yogurt Near Me - El Paso, Texas

I love the sundae and I love cookie and cream sundae it is so delicious. I love the drink and sundae it goodness place it look like heaven in sundae. read more

The icecream is always good. The staff needs to either turn the music down since it is deafening, or get their hearing checked. When I said "no spoons needed" I meant no spoons needed. It's not a big deal we brought our own, to save on throwing out single use plastics, but please honor our wishes. read more

We can all agree that during this pandemic and heat it makes it hard for all of us. Today my family, including 2 teens, 1 child and 1 elderly woman walked into Haagen Daz and were welcomed like family. Aliyah was amazing!! She noticed we had a 85 yr old woman and she accommodated us all as best as she could while maintaining the social distancing guidelines. She welcomed us to sit in there with the air and later on provided us an umbrella and cold ice waters as we sat outside. She was THE BEST CUSTOMER SERVICE a business could ask for. She made my grandmother very happy with her experience through this time. Aliyah was anything but selfish or ignorant. Everyone needs an employee like her to represent their company. Thank you and god bless!! We will definitely be back again soon and will continue to tell people about our experience and our delicious ice cream too! Biyanca Gómez read more

Häagen-Dazs - Family time and some ice cream - Ice Cream & Frozen Yogurt Near Me - El Paso, Texas

The ice cream is too sweet for me but it is delicious it's kind of expensive I recommend you buy the mini size because like I said it's so sweet. read more

I was walking the mall, craving ice cream, went in with a friend wanting Rum Raisin so bad, I was disappointed when I didn't see it and was told it was a flavor they do not carry. What a disappointment.. Häagen-Dazs is known for Run Raisin ice cream and not to carry it at this location was a let down read more

Delicious smoothies and icecream! Got my icecream and enjoyed on the fake lawn they have outside of the store.

I love that they let you try as many samples before you commit to a flavor! However, I am disappointed that they just dump old melted ice cream right on top of the fresh tub. It looked really unappetizing, and they really do serve that to customers. I understand that this is a way to save money/reduce waste, but it does nothing for quality control. Otherwise the flavors are rich, the ice cream is smooth and creamy, and the employees are always very inviting. read more

Häagen-Dazs - Ice Cream & Frozen Yogurt Near Me - El Paso, Texas

Overall good experience & ice cream was very delicious. The employee mentioned her boss owned that establishment & the Chocolate Factory next door & my kids were excited, thinking she meant, Willy Wonkas chocolate factory. read more

Just your regular Haagen Dazs ice cream parlor. You're able to sample the ice cream and sorbet is also available. This is nicely located in the Fountains of Farrah shopping area. Parking can be a chore but can choose to park a little further inside the garage as well. The worker was nice and friendly and it was nice and cool when we went there recently on a hot day with my siblings, niece and nephew. read more

Häagen-Dazs - Ice Cream & Frozen Yogurt Near Me - El Paso, Texas

It's so hard to give this more than one star even tho the ice cream is delish!! Customer service is beyond horrid. We walked up to find a note on the door that says be right back in five to 10 minutes. After 20 minutes I went next door to the candy store to see if they may have a way to reach the employee. Turns out the Häagen-Dazs employee was next door in the candy shop. When I let her know we'd been waiting 20 minutes she lied and said she hadn't even been goon 20 minutes. read more

There's a great selection to pick from, and there is always a new flavor coming out. The staff is really friendly and amazing. When I went they kept offering me a bunch of flavor, and helped me decide on the ice cream I wanted. Definitely recommend to family and friends. Also great location read more

Located within the Fountains of Farrah Shopping Plaza....we seldom visit anywhere at the fountains without a quick stop here for a desert. I recommend sticking to a small as I find it the perfect size to quench my appetite for sweets. Always clean....friendly staff and they offer military discounts :) read more

Amazing customer service and they are always on point with my shakes!!!