The price she gave me over the phone is not the price she charged me when I picked it up. When I…read moreconfronted her, she lied. Her body language and eyes says she lying. I cant understand why people do that. She could have just given me the price she wanted over the phone. Giving me a choice to agree or not. Instead of doing sych a sleezy way of doing business.

Came to get a bridesmaid dress hemmed - their tailor was an absolute professional and got the job…read morequickly done. I was given a very fast estimate of when it would be done, unfortunately it was not done at that specific time (which was okay since I only needed it by another time). They texted me updates and kept me up to date. Even reminded me that it was ready for pick up when I didn't get it ASAP lol. When I asked for an estimate - that ended up being the final price I did pay for the alterations. The pricing was fair and the work was good. Highly recommend them for alterations! Will have to drop off some dry cleaning to see how good that is (my husband will be dropping his suit off eventually).

Great experience! One day cleaners is my go to spot for all…read moremy dry cleaning needs. Fast and affordable. Especially alteration service is phenomenal.

I entrusted One Day cleaners with multiple high-quality garments after my wedding in the states,…read moreincluding three brand new dresses from Reformation (each only worn once) and a custom one-of-a-kind designer wedding dress (worn once). All items were returned to me extremely damaged after cleaning. Damage to the Reformation dresses included pleats being removed from multiple dresses, all the dresses shrinking, and dresses losing elasticity. The worst damage, by far, was to my one-of-a-kind wedding dress. The top is now a whole size smaller, the fabric from the inner lining has been frayed, and the structure of the bottom has been completely changed. This dress was not only sentimental and expensive, it was required for a second ceremony overseas. Because it was damaged and we needed to attend our second wedding overseas immediately, we were forced to scramble while traveling internationally to repair the dress and secure backup outfits immediately before the wedding. Despite extensive documentation, before-and-after photos and videos, and corroborating assessments from the dress designer, a seamstress, and dry-cleaning professionals, the business refused responsibility, blamed manufacturer defects, and offered no meaningful resolution. The most disappointing part of this ordeal is that they never apologized or even seemed to consider it could possibly be their fault, and have now stopped responding to our communications. We will be filing a claim in small claims court. Not only is the total value of these garments over $4,000, the distress and frustration this ordeal has caused us was immense as well. If you value designer, formal, or irreplaceable garments, proceed with extreme caution. Mistakes can happen, but accountability and customer care matter. Unfortunately, neither was shown here.

I wish I could give them more than 5 stars! They run an amazing family business and have top notch…read morecustomer service. I had large delicate handmade rugs cleaned with them, and they have the best price for top quality work. I also only dry clean my family's clothes there- comes out perfect every time. I look forward to using their tailoring service and other services as well. They are truly and one stop shop. Thank you!

Amazing, friendly staff and the quality of work is worth more than the value of what they charge…read more I use their laundry service and alterations and I highly recommend both of them to you.

Excellent, friendly and very fresh and clean! At first I…read morethought they were a little pricey however it's well worth every penny my clothes have never been cleaner

I recently brought in a vintage suede leather coat that I thrifted but was in rough shape. The team…read morehere nailed it, the coat looks brand new! They also cleaned a dress I brought in and it also looks amazing--they were able to get rid of some sweat marks from a hot Texas wedding, true professionals! And all the while, were so kind and helpful in letting me know little things along the way, I will absolutely be back :)

i have had a to do list of things forever! One of them was to launder my goose down comforters that…read morehave been sitting in my closet for years to be given attention. Using the power of yelp and my mom, I found Shelton Family Cleaners. They charged $40 per down comforter and $30 for a blanket to dry clean and take off one "to do" list that was needed. I came here, was greeted with a friendly smile and reassured all the stains or problem areas would be addressed, paid up front and was given a ticket with a day it would be ready. Sure enough, i came everything was as it was supposed to be and areas addressed and I couldn't be happier! I was so impressed, that the following week, I dropped off 2 more down comforters to be cleaned and am waiting for them to be finished and picked up in a few days! Would recommend Shelton Family Cleaners for cleaning expensive down comforters! 10/10

This is the cleaners I trust with our clothing. Friendly service, quick turnaround, and good…read moreprices. Highly recommend them.

I came in with one NASTY pair of shoes. I mean I spent a whole day running through an o-course in…read morethe forest with these shoes. Seriously, covered in mud. I came back to get them picked up and they delivered! I mean these shoes look good as new for the condition they were in. Seriously cannot say enough. They completely delivered on the service. Extremely kind and helpful and the value was great as well. 5 stars, no doubt.

Tell me I'm a mess without telling me I'm a mess…read more DrycleanUSA is the best to my hooman! They are quick, reliable, and affordable, they even pulled through a few times when my two-legged requested expaw-dited service. Now that's dedication! And get this...they even gifted her a "sticky holiday treat!" My hooman says it's called a lint roller, apparently it is for my fur but not for me AND I am not allowed to chew on it. Makes zero sense, but whatever keeps us camera-ready. Pawnestly, I give them all four paws. Give them a try! Griffin the Good Boi

I brought in 1 pair of pants and a sweater for cleaning and none of the spots came out. They…read morecharged me $24 and I have to throw away the clothes.

Absolutely HORRIBLE experience. Avoid this place!…read moreThe owner is shockingly rude, and the pricing is completely unreasonable for the level of service provided. To the Mission Viejo community: think twice before supporting a business that clearly has no respect for its customers. Do yourself a favor,read the reviews carefully and confirm pricing upfront, because they may overcharge or change prices without warning. I was charged $60 for just three basic cotton women's pants, which is outrageous. This isn't a one-time issue either!I've had multiple bad experiences here. When I brought up my concerns and said I would leave a review to warn others, the owner's response was: "We don't care, do whatever you want." That alone tells you everything you need to know about how they treat customers. AVOID this place if you value your time, money, and basic respect!

I dropped off 10 items and a pair of shoes and was verbally quoted the same pricing as prior visits…read more(about $4.99 per item). I clearly declined any additional services. The receipt provided at drop-off did not list prices. At pickup, I was charged $113, which I never agreed to. When I questioned the charge, the owner became argumentative and insisted I pay. The situation escalated, and during the exchange, the owner forcefully pulled the hangers from my hand, which made me feel unsafe. At the same time, another customer entered the shop regarding a shirt she had recently picked up that had a visible pink tint left on it. Despite the discoloration being apparent, the owner argued with her and denied that there was an issue. She left without any resolution or assistance. Due to the escalation of my interaction, an officer was called to the scene. The officer advised the owner to release my items to me so I could leave. The entire situation was extremely uncomfortable and unnecessary. The cleaning itself was also not done thoroughly. Between the unexpected charges, lack of pricing transparency, poor service quality, and unprofessional conduct toward multiple customers, this was a very upsetting experience. I will not be returning.

This place doesn't care about customer service or even providing clean cloth. Their only concern…read moreseems to be taking your money. Don't waste your time coming here--it's completely pointless. There are far better places that actually value their customers.