Alfredo is not telling the truth. I will address several false statements that he made:
False statement 1: Alfredo stated "We offered to have several specific concrete specialists for quoting". This is a lie, he never offered any concrete specialist to come out. In fact, when I asked him to cover the fee for Greystone concrete to come out to estimate the repairs, he balked and made up some excuse about Greystone.
False Statement 2: Alfredo stated "...I did Address that immediately once notified and remove the extra layer that was applied and re sealed.". This is also a lie. He did NOT re-seal my patio after removing the excess sealant & damaging my patio.
Alfredo is quick to blame other for his actions. He is not accountable for his actions and decisions. He blames me for my patio being damaged, even though he was the person power washing it. He keeps bringing up the condition of my patio after he damaged it, but it was never an issue prior to the damages he caused. My patio was in great shape before he destroyed it, it was just dirty. He blames me for him not responding to me. He made the decision to ghost me and not respond to me directly.
I guess it makes him feel better to ban me as a customer, He knows I would NEVER hire him to do anything else for me, so his ban is pointless.
I don't think he damage my patio on purpose, but the way he handled it was absolutely terrible. I'm stuck with an damaged and un-sealed patio, courtesy of the poor job he did.
I had to write this update to address his false statements in his reply. The truth must be told.
He's just an amateur that doesn't know what he is doing. He had to call some other power washer guy to come out and assess his sloppy work & coach him on how to fix it, but they just ended up causing damages.
He also falsely accused me of fraud. Yes, I filed a dispute with my credit card because he did not complete the job, caused damages and ignored me. I have every right to do that. Seems like the only fraud committed was from Hydro, who took my money, did NOT complete the job as promised & caused damages.
You can keep the money Alf, seems like you need it more than I do.
So if you need a company to over-promise, under-deliver, damage property, lie in reviews & ghost you, then Alf is your guy! read more