This nursery was a pleasant find. They carrry very good brands of garden amendments - I was…read morepleasantly surprised! i found bags of worm castings and will use that on my veg garden. Their garden art went from whimsical to really lovely. I liked the wind catchers. Great variety of trees and shrubs. Summer veg plants coming soon, after danger of frost is past. This nursery owner is quite knowledgeable! This nursery is worth checking out!

I'm back. Well actually my main objective this time was to go to Acer Landscape Materials which is…read morelocated side by side to the El Dorado Nursery. But there is no way I could resist stopping in the Nursery to check out all the beautiful plants. The staff are all so friendly and helpful. Pricing is not outrageous. This is one of the few independent owned local nurseries not yet gobbled up by a big franchise. On this past visit, I bought a bell pepper plant and a jalapeño pepper plant. The plants were about 3-4 inches tall and $3.99 each. They were healthy and gorgeous looking. Know it's up to me to keep these gems alive. Ohhh the pressure. They have a large assortment.... they have a bit of everything... succulents, roses, fruit trees, shade trees, houseplants, and seasonal vegetable plants. They also carry plant food, soil, garden decorations, pots, and gardening tools. The setup is rural and rustic but not amateurish. The parking lot is a gravel lot as is the nursery grounds. So leave your high heels at home. Another thing ... that unlike the big box shops, El Dorado Nursery does not have warranties or provide refunds for plants. Plus no dogs are allowed. They wreak havoc on the mental health of the resident chickens.

I went in to get a sink drain jam nut. They said they had two, but they couldn't find them. After…read morelooking quite a while, they opened a package with a complete drain kit, took off the jam nut and said "stick this in your pocket, keep it". What GREAT customer service! I was just in the area helping my elderly parents, and the other hardware store is much closer. If I ever need anything again, I will make sure I go out of my way to give them my business. Thank you so much!

Not a lot of interest in doing actual customer service. Like they're doing the customer a favor.read more

Just go ahead and take all my money. I could (and have) spend hours in this store. Not only is…read moreevery piece thoughtfully placed, but there are new items to see every day. It's beautiful designed and has a variety of gorgeous items. My husband and I have decorated our home and new office with at least 80% of our decor coming from Under The Arbor. They're helpful, courteous, and kind people that go out of their way to create a great shopping experience for everyone.

I am extremely disappointed by the lack of accessibility and the dismissive attitude of the staff…read more As a handicapped person, I arrived to find a large trailer parked across both designated handicap spots, completely blocking access. When I pointed this out, the staff told me it was "okay" because they "wouldn't be there long." A handicap spot is not a loading zone, and "not being there long" doesn't change the law or the impact on those of us who actually need those spots. To have staff prioritize a trailer over the legal accessibility needs of their customers is incredibly rude. I won't be back.

Nice selection great service the truck driver conveniently dumped my bark in several smaller piles…read morefor me to make my job easier.

Really disappointed. I have ordered from Acer a number of times in the past, but something has…read morechanged. When they have delivered in the past, they always notified us and helpfully asked where best to place the material. This time, they just dumped it and took off, killing two of my neighbor's plants and breaking some of our concrete in the process. Will definitely reconsider using them in the future. There are plenty of other places just down the hill.

My husband and I are doing a major overhaul of a deck and getting the lumber from Berco in El…read moreDorado Hills. When there was some confusion on an order regarding availability of the size of the lumber, Nate got involved and immediately corrected the problem and also went the extra mile to make sure we were getting what we wanted plus a little for our trouble. Nate has always been extra helpful. The crew has been friendly and professional. They go out of their way to get the best quality products each time I make a trip to their lumber yard. Robert even brought a couple of large pieces of lumber from another store to El Dorado Hills so I could pick it up on a certain day. What service!! I highly recommend them and will definitely continue to be a customer.

Nate was extremely helpful with picking out my decking material. Took his time to explain things…read moreand was very thorough with his ordering. Love having this place in El Dorado Hills and will continue to give my business to this location. Highly recommend.

A couple of us signed up for Janae's wreathe making class…read more She had all sorts of green pine and sagey juniper to start our wreathe. We also got to pick organic dry flowers and grasses from her large collection. All the supplies were provided. Instruction was clear and detailed. Since several of us knew each other, she got us started and then worked in her store, checking in with us regularly. The shop itself is chock-full of healthy plants. Check it out. Janae and Wallace are cool and they have big plans!

Attended a floral arrangement workshop with my friend for her birthday. We had the entire store to…read moreourselves. We crafted beautiful floral arrangements with some guidance and tips from Jean'na. The snacks and sparking wine added a nice touch. Looking forward to attending another workshop.

The owner is such a phenomenal florist who really puts their heart into all of the arrangements…read more The assistant is just as adept that you really cannot go wrong with ordering flowers from them. My little sister had her first child and I wanted something special to congratulate her on this wonderful occasion. I ordered an arrangement and it was breathtakingly beautiful. Beyond expectations. Cameron Park and El Dorado Co. in general are very lucky to have such a talented and dedicated business.

I have been a loyal customer of Cameron Park Florist for years, using them for everything from…read moresending flowers to friends and coworkers to ordering for homecomings and proms. They have always been my go-to--until today. I called to order a boutonniere and a bouquet for my son's prom date and asked if I could email photos for reference. I was told to send the pictures, which I did. While waiting, I confirmed a budget of $85 for the bouquet and $18-$23 for the boutonniere and specified white and pink flowers (no roses). Without ever reviewing the photos, I was told they "couldn't do it" and that I should go to another florist. When I mentioned that I had been a longtime, satisfied customer, I was bluntly told they were not interested in making my order and that I should find someone else. I was also told they didn't want to deal with potential refunds or bad reviews--again, without even seeing what I had requested. After this interaction, I left an honest review reflecting my experience. Shortly after, I received a phone call from the same employee, who was upset, yelling, and threatening to sue me if I didn't take the review down. She also made inappropriate personal assumptions about my life, saying I probably have never worked and have a husband who supports me. (I am a fifth grade school teacher.)I later received an email demanding the same--despite being told earlier that my original email with photos had never been received. This was one of the most unprofessional customer service experiences I have ever had. Based on this interaction, I cannot recommend this business and would caution others before choosing to work with them.

Bright Home Landscapes LLC loves working with Lincoln Rock Pros. They are always very helpful,…read moreprofessional and timely. I honestly wish they had more locations for us to do business with. I appreciate all their hard work to take care of our clients and supply great products.

Discrepancy Between Product Received and Website Photos…read more I wish I had read some of the reviews before purchasing from this company. My landscaper ordered 3" Black Slate rock from here based on the photos and description on their website. What I received, however, was nothing like what was advertised. Trying to resolve the issue amicably, I sent a polite email on September 18, 2024, with pictures and proof of the discrepancy between what they sold and what was delivered. I received no response. On September 21, 2024, I called and spoke with Dillon, who confirmed I had used the correct email and mentioned several people monitor it daily. He assured me the matter would be addressed. I followed up with another email the same day, yet here we are, September 28, 2024, and still no response. This company has made it clear they have no interest in customer satisfaction or even engaging in a mature conversation to resolve this issue. The lack of communication is not only frustrating but unprofessional. I strongly recommend thinking twice before doing business here. They have shown a complete disregard for their customers, and I regret trusting their product descriptions and service. Below is a copy of what I sent them to info@rockproslandscape.com. If I don't hear from them again, I will have to take the next step. Subject: Discrepancy Between Product Received and Website Photos 2920 LESVOS CT LINCOLN, CA 95648 (916) 409-5051 info@rockproslandscape.com Dear Rock Pros, I am emailing your company to bring to your attention an issue with the product I received from your company, which does not match the appearance shown on your website. Order Details: * Product Name: 3" Minus Black Slate * Date of Purchase: August 8th, 2024 Upon receiving this product, I noticed that it looks significantly different from what was displayed on your website. Specifically, the color is grey not black. I questioned my contractor about this, and he said he questioned a rep from Rock Pros about the same thing. He was told, once you wet it the color will be black and it's just very dusty. My contractor demonstrated that to me and your rep was right. After my contractor laid down the 8 yards of rock and washed it down, it matched your website. Once it dried, it was grey. I figured it would take some time to remove the dust and the rocks would remain black just like the name 3" Black Slate. After about a month of washing it down, the rocks remain grey not black. This discrepancy has caused some disappointment, as I was expecting the product to align more closely with the images provided online for my expensive backyard. Although, your website does say "Material pictured has been washed down for aesthetic purposes" it does not represent the true color of the product when it dries or purchased. Could you please advise on the best way to resolve this situation? ( Pictures of my backyard sent) Please let me know if you need any other information. Thank you. btw.. check out the review from Shavell C from Elk Grove. Apparently, this has been an issue since September 2nd, 2021.

I would like to thank the cashier, and quite a few other employees ... and managers…read more all came to help me with an online order for a battery operated Weedwhacker. All hands were on deck to help this senior citizen figure out the coupon code, and all that confusio . Once again, I'm very pleased and thank you. This hardware store is the old-fashioned type. A store that cares and is willing to help. Thank you.

These guys are always willing to help guide you. I spend a lot of time there buying miscellaneous…read morenut/bolts for restoration projects, and have never left empty handed. They charge more than the big box home improvement stores, but the customer service makes up for it.