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    Rock Pros Landscape Supply

    3.8 (41 reviews)
    Closed 7:00 am - 4:30 pm
    Updated 2 months ago

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    Rock suggestions :)
    sheri d.

    So well organized with product knowledgeable professionals on hand. We had a toddler boy with us and there was a driver dumping gravel that saw us watching. He really gave the toddler major joy by beeping and waving and totally engaging him. This really stood out to us!

    Base PGE Rock

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    5 months ago

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    1 day ago

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    2 years ago

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    9 months ago

    Great product and great prices. These guys are awesome I recommend you go see these guys and let Hector help you

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    1 year ago

    Consistently use them for landscape jobs and their customer service is as good as their product and service. 5 stars.

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

    Awsome place to shop i highly recommend it very helpful employers materials are great prices

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    1 year ago

    Amazing customer service, anything I need for landscaping this is my go to spot. Highly recommend

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    1 year ago

    Great customer service, has all the options I needed to get all our jobs done big or small.

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    3 years ago

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    5 years ago

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    1 year ago

    Always got what we need for a reasonable price. Employees are always nice and knowledgeable

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    4 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    2 years ago

    I came in for material and the employees have very bad attitudes. This customer service the is not good at all!

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    5 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    5 years ago

    Business owner information

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    Rock Pros Landscape Supply ..

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    6 years ago

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    6 years ago

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    6 years ago

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    Page 1 of 2

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    Review Highlights - Rock Pros Landscape Supply

    So THANKS Virginia and Rock Pros staff and employees for your gracious gift.

    Mentioned in 3 reviews

    Read more highlights

    The Home Depot - Cracked window

    The Home Depot

    (93 reviews)

    $$

    I was looking for a specific plant and a young man help me by looking on his phone and finding out…read moremore about the plant since I needed to know more about it. He really took his time im helping me find what I was looking for even thought he said he just started working in the garden department. I am glad they have good employees who really care.

    This is an update to my previous review. One of our expensive ($16,000) custom black-framed windows…read morecracked, and we notified Home Depot in February. Nearly four months later, we are still getting excuse after excuse about delays and no resolution, no accountability, and virtually no communication. Wevontacted them again in March and we were told no later than April we would receive a call for installation. No call, so we called again on May 1st. We were provided with an installation date of May 18th. Today they called and said the window has a white casing so they need to change it and they will call back with a new date. LOL. We spent over $65,000 replacing 26 windows (2 custom windows) through Home Depot because the zero-percent financing made the project financially manageable. Unfortunately, once the sale was completed, the customer service completely disappeared. Calls go unanswered, there has been no meaningful response to escalations, and nobody seems willing to take ownership of the issue. This has been one of the worst customer service experiences I have ever dealt with. The 6 month delay in getting the windows installed and the recent issue solidifies that I would rather pay more from a reputable company than deal with them. The complete lack of follow-through from after we ordered the windows to end has been beyond frustrating. The sales rep (Gwen) was initially responsive with all the delays then she fell off the face of the earth. No one responded to my escalated complaints (6-7 month) of delays. No response to the BBB either. I would strongly caution others before making a major purchase through Home Depot for windows. If they were 50% cheaper I would still go elsewhere because it was not worth the delays and frustration. They get a negative 5 rating.

    RC Willey

    RC Willey

    (1.1k reviews)

    $$

    We had a good experience at the RC Willey Rocklin store, especially working with Steve Romero. He…read morewas professional, patient, and very helpful in guiding us through the process. What really stood out was his follow-up and support all the way until the last minute to make sure everything went smoothly. He truly provided excellent customer service. However, I was very disappointed with the delivery experience. When the delivery staff arrived, I politely asked if they could remove their shoes or wear booties before bringing the furniture inside. I was told "no, and if you have a problem, call my manager." I accepted this because I did not want to cancel the delivery and reschedule for another day, but the response felt dismissive and unprofessional. As a customer inviting people into my home, I don't think that was an unreasonable request. During the delivery, one of the delivery staff injured his leg and was bleeding onto my carpet. We were concerned about him and tried to help by providing bandages twice to stop the bleeding. I truly felt bad for him and hope he is doing well. In addition, there was damage to my stairs during the delivery process, and I was not informed about it at the time. I only discovered the damage after the team had already left my home, which was very disappointing. Unfortunately, I am giving this review 5 stars mainly out of respect and appreciation for Steve Romero's outstanding support and professionalism throughout the process. I hope the delivery experience can improve in the future.

    I had a phenomenal experience from start to finish in purchasing my bedroom set! The Salesperson…read morewas filled with knowledge and not pushy!! (very important to me.) My delivery gentlemen were perfection! Kind, friendly and helpful with my questions. This has honestly been the best experience I have ever had in purchasing/delivery of my furniture! Thank you ALL! Sheri Alves

    Rock Pros Landscape Supply - landscaping - Updated May 2026

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