The assistant manager Alex went above and beyond to help my mom and I find what we were looking for…read more:)! He was so kind! Everyone who works there is amazing and the store is like entering a fairytale!

This nursery is huge and has a lot of selection. The herbs section has different options of basil…read more Sweet basil, Thai basil etc. They also have a lot of tomato choices. I came here to buy roses and they did not disappoint. There was always someone available to help or to answer any questions as well as point you to the right direction as this place has so many different variety of plants. Their customer service is impeccable. Their price is pretty reasonable. Parking lot is huge although I can see it being full maybe on the weekend. This definitely my favorite nursery in the area.

Absolutely the best place to buy your plants. Great service, they stand behind their plants and…read morework! I've dealt with them for years and always pleased. Shout out to Angelo for his help on my last visit!

Stopped by for the first time! Wasn't expecting to get anything, but ended up with a pineapple…read moreplant, mini succulents, and a pretty copper amethyst! There were a lot of bigger trees compared to another local nursery, which was nice but they're a bit pricey obviously. Staff were very friendly and helped us find an actual tree we were looking for. Unfortunately none in stock but said there will be shipment next month so we'll be back! Love the giant metals Dino's when entering the lot, the kids loved them.

Bright Home Landscapes LLC loves working with Lincoln Rock Pros. They are always very helpful,…read moreprofessional and timely. I honestly wish they had more locations for us to do business with. I appreciate all their hard work to take care of our clients and supply great products.

Discrepancy Between Product Received and Website Photos…read more I wish I had read some of the reviews before purchasing from this company. My landscaper ordered 3" Black Slate rock from here based on the photos and description on their website. What I received, however, was nothing like what was advertised. Trying to resolve the issue amicably, I sent a polite email on September 18, 2024, with pictures and proof of the discrepancy between what they sold and what was delivered. I received no response. On September 21, 2024, I called and spoke with Dillon, who confirmed I had used the correct email and mentioned several people monitor it daily. He assured me the matter would be addressed. I followed up with another email the same day, yet here we are, September 28, 2024, and still no response. This company has made it clear they have no interest in customer satisfaction or even engaging in a mature conversation to resolve this issue. The lack of communication is not only frustrating but unprofessional. I strongly recommend thinking twice before doing business here. They have shown a complete disregard for their customers, and I regret trusting their product descriptions and service. Below is a copy of what I sent them to info@rockproslandscape.com. If I don't hear from them again, I will have to take the next step. Subject: Discrepancy Between Product Received and Website Photos 2920 LESVOS CT LINCOLN, CA 95648 (916) 409-5051 info@rockproslandscape.com Dear Rock Pros, I am emailing your company to bring to your attention an issue with the product I received from your company, which does not match the appearance shown on your website. Order Details: * Product Name: 3" Minus Black Slate * Date of Purchase: August 8th, 2024 Upon receiving this product, I noticed that it looks significantly different from what was displayed on your website. Specifically, the color is grey not black. I questioned my contractor about this, and he said he questioned a rep from Rock Pros about the same thing. He was told, once you wet it the color will be black and it's just very dusty. My contractor demonstrated that to me and your rep was right. After my contractor laid down the 8 yards of rock and washed it down, it matched your website. Once it dried, it was grey. I figured it would take some time to remove the dust and the rocks would remain black just like the name 3" Black Slate. After about a month of washing it down, the rocks remain grey not black. This discrepancy has caused some disappointment, as I was expecting the product to align more closely with the images provided online for my expensive backyard. Although, your website does say "Material pictured has been washed down for aesthetic purposes" it does not represent the true color of the product when it dries or purchased. Could you please advise on the best way to resolve this situation? ( Pictures of my backyard sent) Please let me know if you need any other information. Thank you. btw.. check out the review from Shavell C from Elk Grove. Apparently, this has been an issue since September 2nd, 2021.

It's always a pleasure to visit Matsuda Landscape & Nursery and talk to Hiro about his niwaki and…read morebonsai trees. After viewing the niwaki trees and talking for awhile I decided to buy one of his stone creations fondly referred to as Ishizukuri. I picked one I liked and then worked with Hiro to assemble another one. On a prior visit I purchased two beautiful Japanese Black pines from the nursery. Both of these niwaki trees are great additions to my yard. Here is a recent picture of one of the trees.

Hiro was super down to earth when I dropped by unexpectedly. I wandered around but at the time was…read moreonly able to buy a small unglazed pot. He didn't mind at all and was happy to let me gaze at his amazing grounds. I am ready for a real bonsai now, and look forward to going back.

You will get expert advice on growing the trees they sell. Not a full retail nurseryread more

If you are going to the Depot, Lowes, or The Acres for trees, think again. Price, quality, and most…read moreimportant, service is best at Fowlers. Yes they have a backyard section! Nina may be new but she sure knows how to get it done right. A plus: they show you how to plant it correctly and give you to materials to do it!

Absolutely LOVE this place - first time visiting on Saturday and wow I was blown away with the…read moreamount of plants - water plants - succulents so many beautiful varieties- the service was ooo good they alll know soo much about the plants and what would or wouldn't work for our pond and the fact we have a curious dog! Then I purchased a cart full of plants for our pond and the value was great way better than the big box garden places!!! I'll be back for sure!!

What a wonderful service! I haven't made it to the nursery, yet, but we arranged for a visit to…read moreour home. They brought a number of plants that they wanted to try in our brand new pond, then installed them for us. Also gave us a ton of valuable advice. And when they left our previously bare pond was professionally landscaped and had a completely different (more finished) look! Such a great value!

They delivered on what they promised! After dealing with another rock and gravel place (Hastie's)…read morethat did not! Roseville landscape was a breath of fresh air and I will definitely be using them on my future jobs!

I had a very disappointing experience with this place. Before ordering, I personally went to the…read morestore and checked the rock to make sure it was the right size. I specifically ordered 1/3 cobble rock based on what I saw there. However, when the truck delivered the material and dumped it in my driveway, I realized the rocks were much smaller and did not match what I had originally selected at the shop. Unfortunately, I didn't check the load in the truck before it was dumped. At that point, I had no real option to refuse the delivery since the rocks were already blocking both my driveway and part of the road. I was forced to move forward and use the material in my landscaping. This experience felt very misleading, and I'm disappointed with the lack of consistency and transparency. I would not recommend this store.

We needed two 12x24 plywood panel shelters for our donkeys and horses. We contacted them a week ago…read moreto make sure they had them and reconfirmed a few days in advanced, then again the day before pick-up. They told us how big our trailer needed to be. They called us in the morning to confirm when we were arriving. We spent over 8000 on a new trailer, bought 22 sheets of plywood and made the 4 HOUR round trip to pick up the shelters. They didn't even have one ready and no one within a 4 hour radius has them. Our baby donkeys are going to freeze for another week in this rain because of these jackholes! I found out too late that they have done this to other people too. DO NOT DO BUSINESS WITH THESE LIARS!

I'm so happy to find this place for my landscaping project. Eddie is very knowledgeable and took…read moretime to explain to me about the different rocks, bark, sand, sod and soil. They have a great selection too. I spoke to Jazz and he responded to me in a timely manner for a quote. I'm ordering the sod, decorative rocks, and bark from them as well. This place rocks!!

I went to pick up compost and dirt for my small vegetable garden. I'm not a spring chicken so I…read moreasked a cashier if someone could help me load the bags into my car. I was told I needed to purchase the items first then someone would come help load them in my car. I went go get a flat cart to load the bags when Joann in her Home Depot apron came looking for me. She was so friendly and helpful. She loaded my cart with all the bags I needed, she even helped me decide which products to use. After I made my purchase she met me in the parking lot and loaded everything in my car. I tried to give her a tip but she refused to take it and said she was just doing her job. Big shout out and thank you to this fabulous and friendly young lady!

This is an update to my previous review. One of our expensive ($16,000) custom black-framed windows…read morecracked, and we notified Home Depot in February. Nearly four months later, we are still getting excuse after excuse about delays and no resolution, no accountability, and virtually no communication. Wevontacted them again in March and we were told no later than April we would receive a call for installation. No call, so we called again on May 1st. We were provided with an installation date of May 18th. Today they called and said the window has a white casing so they need to change it and they will call back with a new date. LOL. We spent over $65,000 replacing 26 windows (2 custom windows) through Home Depot because the zero-percent financing made the project financially manageable. Unfortunately, once the sale was completed, the customer service completely disappeared. Calls go unanswered, there has been no meaningful response to escalations, and nobody seems willing to take ownership of the issue. This has been one of the worst customer service experiences I have ever dealt with. The 6 month delay in getting the windows installed and the recent issue solidifies that I would rather pay more from a reputable company than deal with them. The complete lack of follow-through from after we ordered the windows to end has been beyond frustrating. The sales rep (Gwen) was initially responsive with all the delays then she fell off the face of the earth. No one responded to my escalated complaints (6-7 month) of delays. No response to the BBB either. I would strongly caution others before making a major purchase through Home Depot for windows. If they were 50% cheaper I would still go elsewhere because it was not worth the delays and frustration. They get a negative 5 rating.

We had a good experience at the RC Willey Rocklin store, especially working with Steve Romero. He…read morewas professional, patient, and very helpful in guiding us through the process. What really stood out was his follow-up and support all the way until the last minute to make sure everything went smoothly. He truly provided excellent customer service. However, I was very disappointed with the delivery experience. When the delivery staff arrived, I politely asked if they could remove their shoes or wear booties before bringing the furniture inside. I was told "no, and if you have a problem, call my manager." I accepted this because I did not want to cancel the delivery and reschedule for another day, but the response felt dismissive and unprofessional. As a customer inviting people into my home, I don't think that was an unreasonable request. During the delivery, one of the delivery staff injured his leg and was bleeding onto my carpet. We were concerned about him and tried to help by providing bandages twice to stop the bleeding. I truly felt bad for him and hope he is doing well. In addition, there was damage to my stairs during the delivery process, and I was not informed about it at the time. I only discovered the damage after the team had already left my home, which was very disappointing. Unfortunately, I am giving this review 5 stars mainly out of respect and appreciation for Steve Romero's outstanding support and professionalism throughout the process. I hope the delivery experience can improve in the future.

I had a phenomenal experience from start to finish in purchasing my bedroom set! The Salesperson…read morewas filled with knowledge and not pushy!! (very important to me.) My delivery gentlemen were perfection! Kind, friendly and helpful with my questions. This has honestly been the best experience I have ever had in purchasing/delivery of my furniture! Thank you ALL! Sheri Alves