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    Mallard Creek

    3.6 (13 reviews)
    Closed 7:00 am - 3:30 pm

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    7 years ago

    One of the cheapest dirt out there. Free local delivery. Well be using these guys from now on.

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    Rock Pros Landscape Supply - Rock suggestions :)

    Rock Pros Landscape Supply

    3.8(40 reviews)
    2.2 mi

    Bright Home Landscapes LLC loves working with Lincoln Rock Pros. They are always very helpful,…read moreprofessional and timely. I honestly wish they had more locations for us to do business with. I appreciate all their hard work to take care of our clients and supply great products.

    Discrepancy Between Product Received and Website Photos…read more I wish I had read some of the reviews before purchasing from this company. My landscaper ordered 3" Black Slate rock from here based on the photos and description on their website. What I received, however, was nothing like what was advertised. Trying to resolve the issue amicably, I sent a polite email on September 18, 2024, with pictures and proof of the discrepancy between what they sold and what was delivered. I received no response. On September 21, 2024, I called and spoke with Dillon, who confirmed I had used the correct email and mentioned several people monitor it daily. He assured me the matter would be addressed. I followed up with another email the same day, yet here we are, September 28, 2024, and still no response. This company has made it clear they have no interest in customer satisfaction or even engaging in a mature conversation to resolve this issue. The lack of communication is not only frustrating but unprofessional. I strongly recommend thinking twice before doing business here. They have shown a complete disregard for their customers, and I regret trusting their product descriptions and service. Below is a copy of what I sent them to info@rockproslandscape.com. If I don't hear from them again, I will have to take the next step. Subject: Discrepancy Between Product Received and Website Photos 2920 LESVOS CT LINCOLN, CA 95648 (916) 409-5051 info@rockproslandscape.com Dear Rock Pros, I am emailing your company to bring to your attention an issue with the product I received from your company, which does not match the appearance shown on your website. Order Details: * Product Name: 3" Minus Black Slate * Date of Purchase: August 8th, 2024 Upon receiving this product, I noticed that it looks significantly different from what was displayed on your website. Specifically, the color is grey not black. I questioned my contractor about this, and he said he questioned a rep from Rock Pros about the same thing. He was told, once you wet it the color will be black and it's just very dusty. My contractor demonstrated that to me and your rep was right. After my contractor laid down the 8 yards of rock and washed it down, it matched your website. Once it dried, it was grey. I figured it would take some time to remove the dust and the rocks would remain black just like the name 3" Black Slate. After about a month of washing it down, the rocks remain grey not black. This discrepancy has caused some disappointment, as I was expecting the product to align more closely with the images provided online for my expensive backyard. Although, your website does say "Material pictured has been washed down for aesthetic purposes" it does not represent the true color of the product when it dries or purchased. Could you please advise on the best way to resolve this situation? ( Pictures of my backyard sent) Please let me know if you need any other information. Thank you. btw.. check out the review from Shavell C from Elk Grove. Apparently, this has been an issue since September 2nd, 2021.

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    Rock Pros Landscape Supply
    Rock Pros Landscape Supply - Mocha Bark G10

    Mocha Bark G10

    Rock Pros Landscape Supply

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    The Home Depot

    The Home Depot

    2.9(92 reviews)
    4.2 mi
    $$

    I went to pick up compost and dirt for my small vegetable garden. I'm not a spring chicken so I…read moreasked a cashier if someone could help me load the bags into my car. I was told I needed to purchase the items first then someone would come help load them in my car. I went go get a flat cart to load the bags when Joann in her Home Depot apron came looking for me. She was so friendly and helpful. She loaded my cart with all the bags I needed, she even helped me decide which products to use. After I made my purchase she met me in the parking lot and loaded everything in my car. I tried to give her a tip but she refused to take it and said she was just doing her job. Big shout out and thank you to this fabulous and friendly young lady!

    This is an update to my previous review. One of our expensive ($16,000) custom black-framed windows…read morecracked, and we notified Home Depot in February. Nearly four months later, we are still getting excuse after excuse about delays and no resolution, no accountability, and virtually no communication. Wevontacted them again in March and we were told no later than April we would receive a call for installation. No call, so we called again on May 1st. We were provided with an installation date of May 18th. Today they called and said the window has a white casing so they need to change it and they will call back with a new date. LOL. We spent over $65,000 replacing 26 windows (2 custom windows) through Home Depot because the zero-percent financing made the project financially manageable. Unfortunately, once the sale was completed, the customer service completely disappeared. Calls go unanswered, there has been no meaningful response to escalations, and nobody seems willing to take ownership of the issue. This has been one of the worst customer service experiences I have ever dealt with. The 6 month delay in getting the windows installed and the recent issue solidifies that I would rather pay more from a reputable company than deal with them. The complete lack of follow-through from after we ordered the windows to end has been beyond frustrating. The sales rep (Gwen) was initially responsive with all the delays then she fell off the face of the earth. No one responded to my escalated complaints (6-7 month) of delays. No response to the BBB either. I would strongly caution others before making a major purchase through Home Depot for windows. If they were 50% cheaper I would still go elsewhere because it was not worth the delays and frustration. They get a negative 5 rating.

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    The Home Depot
    The Home Depot
    The Home Depot

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    RC Willey

    RC Willey

    2.8(1.1k reviews)
    1.2 mi
    $$

    We had a good experience at the RC Willey Rocklin store, especially working with Steve Romero. He…read morewas professional, patient, and very helpful in guiding us through the process. What really stood out was his follow-up and support all the way until the last minute to make sure everything went smoothly. He truly provided excellent customer service. However, I was very disappointed with the delivery experience. When the delivery staff arrived, I politely asked if they could remove their shoes or wear booties before bringing the furniture inside. I was told "no, and if you have a problem, call my manager." I accepted this because I did not want to cancel the delivery and reschedule for another day, but the response felt dismissive and unprofessional. As a customer inviting people into my home, I don't think that was an unreasonable request. During the delivery, one of the delivery staff injured his leg and was bleeding onto my carpet. We were concerned about him and tried to help by providing bandages twice to stop the bleeding. I truly felt bad for him and hope he is doing well. In addition, there was damage to my stairs during the delivery process, and I was not informed about it at the time. I only discovered the damage after the team had already left my home, which was very disappointing. Unfortunately, I am giving this review 5 stars mainly out of respect and appreciation for Steve Romero's outstanding support and professionalism throughout the process. I hope the delivery experience can improve in the future.

    I had a phenomenal experience from start to finish in purchasing my bedroom set! The Salesperson…read morewas filled with knowledge and not pushy!! (very important to me.) My delivery gentlemen were perfection! Kind, friendly and helpful with my questions. This has honestly been the best experience I have ever had in purchasing/delivery of my furniture! Thank you ALL! Sheri Alves

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    RC Willey
    RC Willey
    RC Willey - Couch headrest where material is falling apart

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    Couch headrest where material is falling apart

    Mallard Creek - gardening - Updated May 2026

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