I called Rattlesnake and Brett came out right when he said he would that is a plus right there…read morenowadays. He looked around and listened to my problems and questions which all were answered better than I though possible. I had a spider and mice problem that were really out of hand. He was very honest with on what to expect so I gave it a shot, and he even cleaned all the spider webs off everything. I can't tell you how happy I am to have these problems not be problems anymore. I highly recommend Rattlesnake for all your pest problems. Troy

From the owner: Rattlesnake Exterminating provides pest management services for bed bugs, cockroaches, termites,…read morebats, and more in Southeast Arizona.

Best service around! We had Issac sell us at the door and he was fantastic! Having the agreement…read morethat laid out all our costs and warranties is so helpful! No hidden fees or surprises. The staff is super helpful and we love the service :)

Urban Desert pest control has taken care of me since I moved back to the valley. Nathan could not…read morebe more pleasant and truly about his clients. He goes above and beyond for his clients every single time

Devyn was was excellent. Very thorough and professional! We are a new customer with Urban Desert…read moreand so far very pleased!

Aaron, our service tech, is invariably prompt, thorough and always professional. It is a pleasure…read moreinteracting with him and the pest control service is consistently aces at a very reasonable price.

Very sorry about this; I'd've loved to stay with these guys. Problem is, I'm looking for a…read moreconfident service provider and communications with the company are just too unreliable. Had a regular pest guy, came by like clockwork every month. Took care of the outside perimeter, inside the house, including the garage. Kept his eyes out for Sonoran desert weirdness (like termite mud tunnels, arachnid nests, beehives, rodents, etc). I was happy to pay him whatever he needed because he took care of our home the way I'd do. Unfortunately, he lost his mind and moved to Phoenix, so I needed someone new. Premier had good reviews, so I gave a call. First time was complicated; I left a message at the office, and, after a coupla days, I followed up. Talked with a nice guy who gave me the cell phone number of the tech in my area; I needed to call him. Odd, but OK; he came by and told me how Premier works. Thought we'd agreed that he'd come by every six weeks, letting me know in advance before he shows up. Eight weeks later, I'm calling him; no reply. Reach out to the office again, and it's the same thing: Call a different tech's cell phone and schedule directly with him. Once again, he comes out, I think we're agreeing he'll be there every six weeks, he leaves. It's winter; not a lot of bug or critter activity, so I don't notice that it's been nearly four months since I've seen the guy. I log into my account at Premier's website, and see I'm right: He's not been back. On my account dashboard, there's a place for future visits, but there's nothing scheduled, and there's no way for me to add anything. So, I've gotta go back to calling these guys. Why would I do that? I'll pay their (not inexpensive) fee on a monthly or semi-monthly basis, but I need to chase them? At least three times I've told them I'd like to be on a regular schedule, but it's not working. I picked Premier because their reviews were good and they're veteran-owned. Unfortunately, I value reliability and have to find someone else.

Renee and his team came out the next day to inspect our place and provide a quote. They were the…read moreonly ones that could come out the next week to treat the in ground termites. From what I could tell, they have done a good job. Renee was very thorough in his explanations.

Amazing! Yes- only because we have Martin Lujan. I can't believe I only saw 6 dead roaches in front…read moreand back since he was here before the summer! I can't tell you how happy I am. Honestly. I just can't stand seeing any Anywhere- I won't sleep or eat- it's that bad. However, since Martin starting taking care of our home this has been the best year in ten years. No kidding. I'm so happy!

I keep saying it 5 stars are not enough... Great service - excellent communication. Perfect…read moreattention to detail.

John was very personable, helpful, and thorough; we appreciate the time he took to evaluate our…read morerodent problem, giving us several recommendations that we will try. He spent almost an hour with us!

Sergio was so thorough, I'm so grateful! Moved into a new house and immediately heard mice or rats…read morehaving a party in the ceiling. He came out and not only sprayed my whole property for all critters, but he laid out traps, crawled into the attic to assess the party venue, laid traps up there and found all the areas where they were accessing the house. First night of no sounds and I found a dead roach this morning in the kitchen (ew!) so I know things are working. Supremely nice person, as well. Very happy with Sergio and the service. Highly recommend.

First and foremost I would like to thank Danny for all the information and giving my family and I…read morepeace. Easy to book and offered an earlier appt which we were super happy due to us moving into our new house and the prior pest control not showing up. I'm thankful they didn't because not only was Danny amazing and very knowledgeable, Whatever he sprayed killed so many bugs and ants that we didn't even know we had in our New construction home. Thank you for everything.

not sure what is going on. Two different people telling me two different things. one wants to…read moreschedule immediately, the other wants to know who I am and doesn't have me scheduled. I really don't know how to rate this company.

I requested help with mice on Friday and they came on Saturday! Very nice mouse warrior Justin…read moreBeardon really helped. Very happy!

Highly recommend this company for dealing with termites…read more We discovered a termite infestation that had apparently been going on for at least a couple of months. We called this company and the owner of the company (Erik) came out right away to take a look. He was very efficient and explained this extremely well. He was able to return a few days later and get the work taken care of in about 3 hours. My mom is quite elderly and has trouble understanding things, but Erik explained things well so she was reassured. He had a great way of dealing with her (and me). I was very impressed with his work and his work ethic. He wasn't pushy or hypey. Did a great job - high quality. Great to work with him. We purchased the 5 year plan which was quite reasonably priced and will use him again when it's time.

Eric has been great to work with. We are tenants who rent and we had worked with a different pest…read morecontrol company selected by our landlord at random to address a German cockroach problem and it was NOT working. I cannot handle bugs and after the cockroaches, we started getting mice. I respectfully, but firmly, told my landlord to find someone else and she found Desert Shield and thank goodness she did! Eric came out and immediately found the issues, let us know what we, as tenants, could do to help address the problem(s), sprayed, put out traps, and glue boards and set up repeated visits. He is communicative, timely and very responsive. He's respectful, friendly and incredibly helpful. Even though we are moving to a new home, hopefully without bringing any bug buddies with us, we are taking his contact information, because I won't be calling anyone else for pest control while in Tucson.