Good service very deceptive contract I use to have monthly…read moreservice and we canceled it years ago I called to reactivate the monthly plan and they said we don't have monthly plans, so they said we have quarterly plans I said great now 7 months later I want to cancel and they say its $175 to cancel your quarterly service in the 1st year ?? I agreed to quarterly paid monthly not annual paid quarterly and monthly. apparently in the 4 seasons contract I signed it says in small print 1st year service nowhere on the contract does it say annual. I guess 4 seasons means annual. so, I am canceling and never using their service again and I also would recommend no one sign such a deceptive contract with them ever. The person who signed me up never mentioned it was an annual agreement only quarterly! I wish I could give them Zero Stars

Gee these IDIOTS don't follow through with cancelling accounts. I talked to the manager who was…read moregoing to cancel my account and send me my money back on 10/20/25. I just got a call saying I have an unscheduled appointment today. I don't

I've been through my ups and downs with pest control companies but am thoroughly impressed by Truly…read moreNolan! Always excellent service from corporate, to our local office, to the estimators and technicians. For one price they go through your house and map out any pest problems or potential problems then the technician comes to "fumigate." It's truly mind blowing that there are multiple tools and substances used to get rid of pests. I was amazed to see the different ways they went about the house spreading their clean & green substances (yes, safe for pets and us!!) They gave me a summary of pests I didn't even know I had! And spent their time showing me potential problems and solutions. I really appreciated their communication skills. Recently, after rescheduling many times, I forgot about an appointment. This is a big issue for us because we have LARGE mastiff dogs. We always have to get someone to pick them up or take them to get groomed according to when pest control is coming. Our technician was so understanding and took the time to call even after we didn't answer the doorbell (no one was home.) He told us he didn't mind the dogs and had some of his own. I was blown away he would still perform the service for us!! My husband got there just in time to let him in the house. I am SO thankful I found this company. I have peace knowing it was money well spent.

Value is reasonable yet the quality of service not so much. had the initial and one add service…read more had questions, took weeks and up to five different times calling to get some type of communication. felt like I was getting the runaround, not feeling like a valuable customer. called to cancel my service and was informed that there would be a cancellation fee. was also informed that if the tech tell you a certain time, but they get busy on another service, they have up to two hours to get to me. (totally understandable) yet a text or call stating this would have been nice. then when the tech gets to my home and I say the appointment was for 2:30pm and he replies with no it was for 3:00pm and it's 4:30pm when they showed up. feeling some type of way about being lied to. not feeling the great customer service that I read about. not valued at all. and now because I am not happy with the service, they want me to pay for how they have made me feel like my business wasn't valued to them. I would gladly pay the $130.00 to be done with this company. Now I have to wait for a manager to review and call me back. shaking my head, wish I was told about this cancellation fee before I signed up. what a disappointment

This company cannot be trusted. Tell you one thing and do another. The salesman, Carlos, nice but…read moreuntrustworthy.

Absolutely disappointed with this company, saying they stand best against the rest is not true…read more Multiple late arrivals if we even got a technician out. Didn't cover all services I spent $500 plus dollars paying for. Called and canceled services...expensive learning lesson.

We just moved here from Chicago and Desert Oasis Pest Control was amazing…read more They came out on time, explained everything we needed to know and did a thorough job spraying the entire property. At the end of our visit they explained our next options for future visits no pressure. No contract. They were so welcoming and personable we will definitely use them again. Highly recommend!

We discovered some damage to our screen porch and contacted Desert Oasis to see if it was from…read moretermites. David responded immediately and came out the following week. He was on time, very professional, and very thorough. We were so glad we found the right company! Thanks again for all of your help David.

Owners are thorough, professional and polite. The price is very reasonable…read more I highly recommend this company

Thorough, professional and friendly service. And they offer a guarantee. Very reasonable prices. We…read morehave been using TLC Pest Control since we moved to Tor C.

Beto was very helpful with our situation. He was punctual and had a very reasonable cost. i will be…read morecalling them again if needed.

I fully recommend! We requested a service for an on going fly problem and the service we got was…read moreexceptional, apart from service Beto checked in often to make sure we were seeing results from text messages to actual visits. And we are actually seeing results. We had other exterminators come before him and we had not seen results until now.

Jeff, the owner is personable, trustworthy and takes care of our "bug" needs. He is very through…read moreand a pleasure to work with. Thank you Jeff for your personality and taking care of our 5 acres (even though you only have to do 2 acres as the rest is desert)!

Bug Guy has come a long way in the nearly 3 years we have called on them since moving to Las…read moreCruces. I think they were still new and trying to figure out business and employees the first time we used them. This time there was GREAT communication between myself and the company. We had been having a lot of rain over the week I was scheduled for service. They were fantastic at rescheduling! When the tech got here he was dressed in the company uniform (still wearing the Covid mask) and extremely polite and communicative. I asked him to be sure and get under the evergreen in the front yard and to please go around our shed in the backyard because I had seen a LOT of tiny ants out there. He was professional, thorough and 100x better than my first techs back in 2019. They give a 30 day guarantee in case you see bugs after their treatment. My go to in LC Bug Guy from now on.