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    Rattlesnake Exterminating

    5.0 (1 review)
    Open Open 24 hours

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    1 year ago

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    Premier Pest Solutions - LOCALLY OWNED, VETERAN OWNED, SMALL BUSINESS

    Premier Pest Solutions

    (98 reviews)

    Aaron, our service tech, is invariably prompt, thorough and always professional. It is a pleasure…read moreinteracting with him and the pest control service is consistently aces at a very reasonable price.

    Very sorry about this; I'd've loved to stay with these guys. Problem is, I'm looking for a…read moreconfident service provider and communications with the company are just too unreliable. Had a regular pest guy, came by like clockwork every month. Took care of the outside perimeter, inside the house, including the garage. Kept his eyes out for Sonoran desert weirdness (like termite mud tunnels, arachnid nests, beehives, rodents, etc). I was happy to pay him whatever he needed because he took care of our home the way I'd do. Unfortunately, he lost his mind and moved to Phoenix, so I needed someone new. Premier had good reviews, so I gave a call. First time was complicated; I left a message at the office, and, after a coupla days, I followed up. Talked with a nice guy who gave me the cell phone number of the tech in my area; I needed to call him. Odd, but OK; he came by and told me how Premier works. Thought we'd agreed that he'd come by every six weeks, letting me know in advance before he shows up. Eight weeks later, I'm calling him; no reply. Reach out to the office again, and it's the same thing: Call a different tech's cell phone and schedule directly with him. Once again, he comes out, I think we're agreeing he'll be there every six weeks, he leaves. It's winter; not a lot of bug or critter activity, so I don't notice that it's been nearly four months since I've seen the guy. I log into my account at Premier's website, and see I'm right: He's not been back. On my account dashboard, there's a place for future visits, but there's nothing scheduled, and there's no way for me to add anything. So, I've gotta go back to calling these guys. Why would I do that? I'll pay their (not inexpensive) fee on a monthly or semi-monthly basis, but I need to chase them? At least three times I've told them I'd like to be on a regular schedule, but it's not working. I picked Premier because their reviews were good and they're veteran-owned. Unfortunately, I value reliability and have to find someone else.

    Rattlesnake Exterminating - pest_control - Updated May 2026

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