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    Hyatt Regency Boston Harbor

    3.7 (290 reviews)
    Open • Open 24 hours

    Hyatt Regency Boston Harbor Photos

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    Buffet breakfast this morning was terrific
    Eugene G.

    The Hyatt Regency Boston Harbor is in a perfect location if you are flying in and out of Logan airport or doing business in East Boston. Sited perfectly next to the airport, though you cannot hear the airplanes from inside the hotel. This hotel also has a great restaurant called the Harborside Grill with some of the best clam chowder you will ever eat. This is an outstanding restaurant and hotel with staff that are helpful and very pleasant to be around. Gorgeous place next to Boston Harbor.

    View from restaurant
    Jessica P.

    This place has stunning room views of the harbor and great customer service. Every associate from check in to the restaurant were so friendly and helpful! Rooms are pristinely clean. They also have a free shuttle to and from the airport. The Harborside Grill and Payio is the restaurant on site and the meals were perfection. I'll stay again on future Boston trips!

    View from our room!
    Lisa M.

    We had a really pleasant stay here. The staff was kind and welcoming, even during a busy event weekend! The hotel is a little dated in the rooms but clean throughout and with a modern lobby that has amazing views of the harbor - breathtaking when you walk in! The room we had was comfy and the harbor view was incredible, such a peaceful and inviting feature. Public transit really made it easier to manage the location too, since it was a little bit of a journey to downtown (but super easy to get to the airport!) we'd definitely stay here again!

    Blood stains on bed sheet
    Mandi W.

    After spending all of my rewards points for this hotel (equivalent to $375!), I was mortified by what I saw. The joker working the customer service desk was severely unprofessional, slouched, kept typing on his computer not even acknowledging me, didn't even bother looking up when he said "ID and credit card!" I walked up, said "Hi, how's it going?" He completely ignored me, handed my ID back, and handed me the credit card and told me to scan it. It was "declined" for some reason and he did it again himself which left me with 2 temporary holds. Thankfully my credit card dropped one of the holds. The hotel was dirty, smelled bad, and my room had peeling paint in the bathroom, the shower door didn't close completely so water got all over the floor - and the lighting was awful. People really pay $375 for a room like this?! I pay $150 for 10 times better and YES even at airports. I travel a lot for work, and leisure so I'm not new at this. Which is also why I had 40,000 points to spend. My daughter came with me on this trip and she pulled down her sheets and saw what looks like blood on them. We were so exhausted from traveling since 3am, she just came over to my bed to sleep after seeing this. I am not happy about this, and truly do wish I can just have my points back due to this. The hotel has no pool, either. It's mostly a pilot, flight attendant, business hotel with no extras. Sad. Disappointed. And broke.

    Vijay S.

    We stayed here for one night before our flight. Check-in was smooth, although the front desk staff forgot to give us our free clam chowder tokens, which I had to pick up later. The beds were comfortable, and our room had a great view overlooking the runway -- a really cool touch. The airport shuttle was convenient, running every 20-30 minutes and taking about 10-15 minutes to reach the airport. We tried a burger from the restaurant, which was decent. Overall, it was a pleasant stay.

    Lydia C.

    I attended a conference hosted here (did not stay in the rooms here) and was BLOWN AWAY by the food served at lunch. It was Mediterranean-style and every single dish, from the roasted salmon to chickpea soup to variety of salads, was delicious and felt healthy. I've hosted and attended many conferences at hotels before and I know that isn't always the case, so I'm particularly impressed!

    Bret B.

    I have started staying in Hyatt more frequently and this did not disappoint. Easy check-in Clean ,well appointed, & comfortable room Helpful staff Fair price on this visit Easy parking Location very close to airport After 10 years of Hilton diamond, I really don't see any value in the Hilton program. Hyatt generally has nicer properties and for similar price I think I'll start staying in these hotels for frequently.

    Raymond G.

    Did someone say great views, easy airport access, and only ten minutes from downtown Boston? I absolutely loved my stay at the Hyatt Regency Boston Harbor. The location is unbeatable, sitting right on the water with postcard-worthy skyline views and a peaceful atmosphere that feels miles away from city noise. I needed a hotel close to downtown that also offered a reliable airport shuttle, and this one delivered. The shuttle runs every 20 minutes, which made my travel plans effortless. The hotel itself is beautiful, with spacious rooms and stunning views of Boston that set the tone for my weekend meeting. The service here truly stands out. Every staff member I encountered was professional, kind, and eager to help. The on-site restaurant is excellent, and you cannot skip the clam chowder. It is one of the best I have had in the city. The gym is also impressive and has more machines than most hotels in Boston. The Hyatt Regency Boston Harbor is a game changer, and staying here is a choice you will never regret.

    Sara G.

    The Hyatt Regency Boston Harbor is my favorite airport hotel in Boston. The views of the harbor and the city skyline are unbeatable--so much better than staying in the middle of the city, in my opinion. They've got regular shuttles to and from the airport, which makes it super convenient, and the rooms are clean and have everything you need. Gym is good. Breakfast is solid too, which is always a plus. If you're looking for a reliable spot with great views, this is it.

    Larry G.

    Some minor issues like there is some small holes in the bathroom. Had issue with the shade going up and down and had issue changing channels. They give you $10 dinner credit but you must use it by 10 pm and it's only for dinner. After that, you can't use it. they give you clam chowder token chip to redeem at the restaurant but you must get it before 10 pm and you can't not get it before noon the next day so all these redemption options are limited.

    Quynh M.

    This hotel property is AWESOME! The location is right at the Boston airport and the view of the harbor is beautiful. Equally important is the staff. Always cheerful and willing to do what they can for great customer service. And while I'm at it the onsite restaurant Harborside Grill is better than the average hotel restaurant. It serves its purpose well for what it is. I particularly enjoy the egg white omelet as many places do not provide the option to have egg whites. Anyway when I'm traveling to Boston, this is one of my favorite hotels.

    Margerita pizza
    Patricia M.

    The hotel itself is great. I had a beautiful room with an amazing view of the harbor. Room was spacious and clean. Hotel staff were professional but not particularly friendly. The hotel is about a mile from the airport and had a 24 hour shuttle. There is some great outdoor seating right in the harbor and you can take a water taxi into Boston from there. The disappointment is twofold. First I didn't appreciate the $50 destination fee which gave me a whole two bottles of water and a $20 credit if I dined there- excluding alcohol. These add on Fees are misleading- just put them in the actual rate- stop trying to fool people that the place is less expensive than it really is. The restaurant was the big disappointment. Again beautiful view from the table but food and service were disappointing. Our appetizer showed up before we got water or our drinks. My server dropping it off failed to leave plates so we had to hunt those down. I ordered a flight of Sam Adam's beer and the server just put them down and off he went without telling me which beers were what. The roasted onion appetizer filled with spinach and cheese was different and tasted amazing. The margarita pizza we ordered was disappointing to say the least. Very little tomato sauce on the pizza and toppings were tasteless and not very generous. It lacked seasoning and the crust was dry. We will definitely be staying at the hotel again and we will definitely not be going back to the restaurant.

    runway view
    Courtney J.

    Wow. I haven't stayed in a Hyatt in a long time but I think this will be my new go-to when looking for a hotel chain. Room was great and even though I asked for "harbor view," and we got "runway view," it was really cool. We loved seeing planes taking off during the afternoon while settling in. And - very soundproof - didn't hear any noise from planes. Nice to get a little "destination gift" too but I had to ask ("are these for a wedding or conference?) before the Front Desk offered it to us. I do wish there was an option to make the bathroom and makeup light brighter.

    Our bathroom, it has a tub too

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    Change mattress, i keep sliding into same hole. Better food and bar. Seeing there is nothing close by your food is very mediocre.

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    “The water taxi gets you right up to all the hot spots - aquarium, tea party, tour busses, Fanuiel Hall, etc....”

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