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Hyatt Regency Boston / Cambridge

2.9 (333 reviews)
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View of river from hotel room window.

Very clean!! I really liked the very white sheets with the very flat comforter that is on top of sort of encased in sheets. Because you know hotels usually don't wash the comforter part between guests. Absolutely Lovely river view. See pics. The outside of the hotel is nothing fancy to look at. But The inside view was very cool!!! Small issues: The first front desk lady tacked on a . Destination charge of $23 plus the normal $100 hold in case of damages etc. though I already prepaid the room PLUS prepaid the destination charge and taxes to get the best rate. The GOOD news is the gentleman checking us out listened and when I showed him the prepaid destination charge he said that charge would come off which it did. He was SUPER nice about it. He just needed to see the receipt. So if you prepay your destination charge--which happens when you buy from their hotel website---Please keep your itemized receipt and show it or you will get charged the destination fee TWICE. And certainly don't do online check out unless you know your charges are all correct. coughed a lot in the room. Likely allergic to something in the room. No coughing when left the room. ** Super nice check out desk staff Would give them 5/5 had that duplicate charge not happened. And had I not been allergic to something in the room Super awesome river view!! Really good food at their hotel restaurant. Kid said that's the best French toast he's ever had in his life. Good value for the location. Also Noticed there were SO MANY young looking people all around the hotel STUDYING. And was wondering why college kids would be staying at the hotel? But apparently it's used as a dorm. The kids very very quiet and well behaved. No rager. They were all STUDYING. So the funny part is the tour guide said he could not show us a residence hall. But we inadvertently stayed at a residence hall! . Parents and kids touring--. Check out this hotel because this might be your kid's dorm! *****Update: looked at credit card records now weeks later the Hyatt staff did NOT refund the destination charge on my credit card even I prepaid it and the receipt says the final charge was zero and I should Have gotten credit. Docking them a star. Watch out. You will get double charged fees at this hotel even if you pay in advance and show them your receipts and they promise to refund you.

Michaela D.

The service was great at the front desk and always available. They accommodated my family and I to get us early check in at 8 AM. Which is unheard of when the normal check in time is 4:00PM. After a long and early flight that was the best news for us. Other than that, the hotel breakfast is overpriced and not exactly the tastiest, they didnt stock enough towels for 4 guests initially so we had to go and get more.

David M.

Staff from the front desk, valet, concierge, restaurant, were exceptionally nice. Although while I was waiting in line at the Paperback Provisions store, a cleaning lady staff person (I think) pushed/cut right in front of me so she could speak to her friend (?) working at the counter, which felt super awkward. And unfortunately, my river view room on the 12 floor had a powerful musty, mildew smell that made me feel sick and gave me a headache. The hotel physical structure felt kind of grimy, worn down, and dated. There were signs at all of the elevators on each floor asking people to use the stairs "if you can" (including on the 12th floor!!!) because apparently the elevators break down a lot. The entire hotel needs the carpets shampooed, fresh paint on the walls, the windows washed (gross, hazy film on the windows of my room made worse when hit with sunlight), and updated lighting (the 20-30 year old greenish-tinted CFL bulbs behind old, yellowed plastic covers in the halllways and rooms contributes to the dingy feeling througout the hotel). I would not stay here again.

Mark L.

Since my kids attending BU, we have been staying here a few times. The service has never been great but average. Location is excellent we can walk to MIT and BU easily. But everything else is disappointed. As globalist, we have been to many hotels and this one is one of the less impressive one. The breakfast that supposed to be free for globalist are limited to a certain $ amount. The body wash was empty so we asked for refill in the morning. But tried for over half an hour and no answer so had to go down to lobby. With 4 people at the front desk, no one answer the phone. While I heard another couples complaining about something, I listed all we need to the front desk and after half an hour, they brought a mouth wash and a soap bar. So we asked to have the body wash refill again when we leave the hotel. After cleaning up the room and back in the evening. All no body wash. Breakfast was subpar. We have been to Boston harbor Hyatt and their breakfast was easy better. Even offer lobster roll! The croissant was ok but doesn't look fresh. The breakfast potatoes was a disappointment We will definitely look for another hotel our next trip over. Disappointed.

Amazing view from our room's balcony
Bob J.

Great experience! The rooms were very clean and we had an unbelievable view of the city from the balcony! The amenities were very nice including a huge gym--much nicer than gyms you normally see in hotels. They offer a tram service which was very convenient, but my only complaint is that they don't offer any stops on the other side of the Charles River.

Check-jn
Erica B.

Quick, weekend getaway for me and my boyfriend. The view overlooking Boston's skyline was absolutely amazing. The hotel was also conveniently located next to everything. Hand sanitizers were stationed throughout the entire hotel, so worth it. Oh yeah, parking is $42/night. The room itself was spacious, very clean and cozy. The bedding was terrible though, it felt like a mattress cover in comforter form. Housekeeping didn't come either but i assumed it was due to covid. And you need your keycard for everything, including operating the elevators. I'm not certain if i'll stay again because of the bedding but who knows, maybe i'll give them another try.

Your own sous chef to start your day!!
Cathy C.

Fabulous stay to see Joan Jett, Motley Crue, Poison and Def Leopard at Fenway. We got early check in and was met by our favorite valet.."Rocket Roger!!" Amazing customer service and such a fabulous welcoming personality!!..Front desk was awesome!! Our room was spotless and ac on for us!! Very quiet for being in such a busy area!! Weekends they grace us w the buffet to beat all buffets!! Your own chef to make omlet of your choice!! My husband got everything omlet!! Fabulous pastries, fruits,oatmeal, bacon, 2 kinds of sausages, ham, tater tots, French toast, juices, coffee!! So amazing!! Our server Sayoda, could not do enough to ensure our breakfast and service was great!! Neon Small was super helpful!! Got window seat and watched the rowing team!! Such a great morning!!

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Ask the Community - Hyatt Regency Boston / Cambridge

Is the rotating restaurant still open? If so, what are the hours?

Hello Karen, We now have a restaurant named Paperback Tavern located on our 2nd floor. The rotating… Read more

With the Sumner Tunnel closed during weekends starting Friday, June 10th, what's the best way to drive to the hotel from Logan Airport?

View All 4 Questions

Review Highlights - Hyatt Regency Boston / Cambridge

This hotel is very nice on the eyes and the setting right alongside the Charles River is stunning.

Mentioned in 40 reviews

Read more highlights

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The Charles Hotel

The Charles Hotel

(165 reviews)

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Excellent stay! I stayed at the Charles Hotel Friday to Friday for a conference. I couldn't be more…read morehappy! The staff was friendly and attentive. The room was spacious and clean. The gym was absolutely incredible. There are several restaurants and bars on site with incredibly friendly people and everything in Cambridge is within easy walking distance. Very happy with my stay.

Stayed here for my last two nights in Boston and it was exactly the cozy New England experience I…read morewas hoping for. Shoutout to AMEX FHR for the perks(iykyk). Location: Right in the heart of Harvard Square. Historic, walkable, and surrounded by great restaurants, cafés, and shops. The fall colors were unreal during my stay so wandering around the neighborhood was such a vibe. Lobby: Warm, elegant and classic New England. I loved the academic library feel with books lining the walls. Check in was a breeze and the staff were genuinely thoughtful. They walked us through all the FHR benefits and even handed us a welcome gift bag with treats. Such a nice touch. Room: A little smaller than expected, but very clean and charming with that collegiate Cambridge aesthetic. The view overlooking Harvard square was beautiful on a cloudy fall day. And the bed? One of the most comfortable beds I've ever slept on. Slept like a rock both nights. Overall this was very much a 5 star stay. Beautiful property, amazing location, and top tier service. I'd absolutely stay here again next time I'm in the Cambridge area.

Hotel 1868 - Meeting room is nice and can be partitioned off

Hotel 1868

(11 reviews)

Porter Square

Pretty nice "older renovated" hotel. Colors and the vibe is pretty chill. It is well done even…read morethough the interior designer is lame. Come at me, dog!! I don't care!! It is LAME! I'm just happy to have gotten to stay here. C booked it for our first night in Boston. I had no idea what to expect, or where in the world we were staying, but was pleasantly surprised by the digs when we got there. We do some unique traveling. Mainly in the way that we actually take trips. We leave town with only the first night stay booked and wing it from there. We do this for spontaneity, to always keep things fresh and new, and to avoid losing money in some cases because of flight delays or changed plans. This last trip was a nine day haul around the Northeast Coast. This one was great and I have lots to share, so buckle up! ;) Night one: Excellent check in. Easy valet experience as you can just leave your vehicle on the curb and they come get it later at some point. Martha Stewart's flunky designed the place, but don't hold that against them. It's quite comfy and cozy. I loved the room accommodations. The glass box overlooking the busy Cambridge City street is really cool. The windows even open so that you can get some fresh air in the room or even purge some "compromised" room air out if needed. I wanted to sleep with the window open but the city was too loud for me to endure while sleeping. Shower is nice but all of the bars are deceiving. I thought that we may have a multiple shower head experience, it was only a dual head junt.... All of the bars are just to let the things slide around. It's nice though. It's a bit quirky with only one ice machine in the basement and none on each floor. But down in the basement is a plethora of oddities and things to look at. There is a great conference room that you can rent and shit yourself in if you want. They have a good coffee maker down there too. No free breakfast. That's ok though. Come have a stay. You won't be left disappointed I believe. Staff were super courteous to us. We left something in the car after we valet, and they went and retrieved it for us with no gripes at all. Came and stay a while.... You will be pleased. '25 - 111/111

Great boutique hotel in the area…read more Staff at the front desk were all great. The cart was quick and polite. The room was cleaned and smelled fresh. The sign is small and not really lit so hard to find when driving at night not being familiar with the area. Overall great stay!

Courtyard by Marriott Boston Cambridge

Courtyard by Marriott Boston Cambridge

(72 reviews)

$$

Clean and comfortable. Staff was friendly. Parking was simple and easy with small adjacent deck…read more Breakfast also ample and easy. Saw lots of complaints about this but you get vouchers. You can use in restaurant or for breakfast. It has certain value and you don't get change. Gives you flexibility to save on what you choose and it is not a difficult concept! Only disappoint is there is NOT an onsite bar as shown on their website. Not a big deal, but it's permanently closed and we'd planned to visit over a drink and some snacks in the evening. Nothing super close by.

Courtyard Boston Cambridge is aptly named as it sits on the banks of the Charles River which…read moreseparates the two neighboring cities. An Uber ride to the Fenway area where we had a scheduled event took 15 minutes. Extremely walkable area but if you aren't keen on walking 15-20 minutes to Central Square or 25-30 minutes to Harvard Square, choosing a hotel closer to a T stop might be a better fit. Our room was ready when we arrived earlier than the hotel's usual 3pm check-in time. Spacious with two queen beds, both clean & comfortable. Large window lets in those gorgeous New England views. Spotless bathroom, strong shower pressure. Hotel guests will never want for snacks; there's a Trader Joe's across the parking lot & a small market in the lobby which also sells toiletries you may have traveled without. Friendly front desk employees added to our already excellent stay!

Sheraton Commander Hotel

Sheraton Commander Hotel

(94 reviews)

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Spacious room; exceedingly comfortable bed; quiet, even in its proximity to Harvard Square. I was…read morethere for work and honestly wish I had extended my stay just for a little more of a rest! The shampoo, conditioner and lotions were (I think) Gilchrest and Soames -- if I have the wrong brand, know they were high quality and smelled wonderful. I did not eat at the restaurant while I was there, but colleagues of mine did and had positive things to say. I did avail myself of Door Dash a few times; very smooth ordering, as the hotel has a system set up for drop off and pick up. Was there this past winter during a particularly cold time and puh-lenty of snow; the front of the hotel was cleared and safe. A few suggestions: 1. If you can get a corner room, I HIGHLY recommend it for the light and openness. 2. The elevator is quite small -- I did fine, even with quite a large suitcase; just be aware for how many bags you bring or if you are a bit claustrophobic. 3. When I was there this past February, some construction was being done on the hotel. I was on the 5th floor and I heard nothing; the lobby, however, could be pretty noisy during the day. Again, not a reason not to stay -- and the hotel communicated well about the hours of the work. But if you plan to meet people there (for work or fun), you may wish to call in advance about the status of the construction. That aside, I definitely plan to make this my go-to hotel when I return to Boston.

Conveniently located in Harvard Square, just a short walk from Harvard University as well as…read morenumerous restaurants and shops. I stayed here for a week and had a pleasant experience. We made a few requests during our stay, and everything was delivered to our room promptly. On a couple of occasions, I asked the front desk for a bottle of water when returning to the hotel, and they were always accommodating. The property features an on site bar and restaurant, as well as a fitness center. Our room was spacious, clean, and the beds were comfortable enough for a restful stay. If I had one suggestion, it would be to add a water station in the lobby. During our stay, a few days were unusually hot, and it would've been great to have easy access to cold water when coming in from the heat

Hotel Veritas

Hotel Veritas

(56 reviews)

$$$

Harvard Square

Everything could be improved…read more Apparently this place has been under construction for months and yet the front is still very much under construction. The walkway entrance is sticky and wobbly. The sitting area is probably the only nice part about it and even then, it only has pleather/bonded leather couch. The other hairs looked flattened. The reception is off to the corner by the elevator. Sometimes, the staff is talking on the phone. And the elevator scares me as it makes weird noises when it moves. It's expired for a few months. It also smells. The room is very small. The bed is supposed to be a queen but it's more like a full, and on metal rails. There's no bench or couch in the room to drop off the luggage. However, there is one shelf in a small closet. The room is also supposed to be upgraded and renovated. But it's already dated. Some of the items like ventilation does not work. There's no headboard, just wooden slates. The floor is lament, the bathroom is on par with motel quality. Also, the room is noisy at night and I have been having trouble sleeping. I don't feel rested. For all these reasons, and at $400 per day, this place is a scam.

So, I stayed here July 25&26 and I loveddd almost all of the staff. There were two guys that…read morechecked me in and were amazing and super sweet! There were also two women that I think did overnight that were great! I was staying there for a big exam and the guys knew that and one ended up bringing me a fridge for my waters and snacks. I requested a quiet spot and they put me in one. It's a smaller hotel, and their customer service is great and makes you feel comfortable! Would highly recommend staying here! Also, shout out to the manager/owner for hiring such amazing staff!

Hyatt Regency Boston / Cambridge - hotels - Updated May 2026

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