We are very pleased with the ductless AC system that Harold installed. Before we slept under fans,…read morenow we sleep under covers. Harold knows his stuff... give him a shout.

From the owner: Harold R. Whelden Heating & Refrigeration, Inc. has serviced and installed heating, ventilation,…read moreand air conditioning (HVAC) systems on Nantucket since 1975. Please contact us to discuss your project.

Owner provided me a 3/4" plug and offered advise on my existing HVAC system on off hours. Very…read morehelpful and courteous.

From the owner: This family owned and operated business comes with 32 years experience in all facets of plumbing…read moreand heating. Founded in 2019, Harbor Master Plumbing & Heating has become well established in providing quality craftsmanship serving the Cape & Islands. Always making sure the customer is well informed and educated on what is being done in their home. We work to create long lasting relationships with our customers so that they are not just another number. We are your plumbing haven.

Wayne is, without a doubt, the most professional, thorough, and customer service oriented provider…read moreI've worked with since moving to the Cape in 2016. I've had some major renovations to my home including plumbing, electrical, bathrooms, etc. and his craftsmanship and willingness to go the extra mile are second to none. He is courteous, pleasant, and promptly returned my calls and emails. Not to mention his price was extremely competitive. I had two ductless mini-splits installed and he walked me through the entire process, teamed with an quality electrician, and delivered ahead of schedule. He then took the time to walk me through the operation of both units until he knew I had the hang of each system. I highly recommend South Shore Climate Control for anyone in the market. Don't wast your time shopping around, he is the best on Cape and likely the best in New England.

Our heat suddenly stopped working, leaving the home getting colder by the minute. We couldn't be…read moremore grateful for the rapid response, professionalism, and experience exhibited by Wayne. He quickly recognized the source of the problem and had us back up and running the same day.

Company has gone downhill in the past two yrs. new ownership or next generation taking over…read more poor,chaotic communication between multiple staff when new water heater installed in Fall. now double the cost to have water turned on after winter closure. manager refused to explain why i was charged for two hrs of service when the past ten yrs it was one hr. he arrogantly told me he "did not need to be accountable to his costumers ". I am disappointed I can no longer depend on this company who had previously provided exceptional service.

I collect houses. 53 to date. This is the most organized, best qualified plumbing company I have…read moreever encountered. Their office staff is even exceptional. I met the grandfather.... third generation plumber/business owner. I suggested he franchise. We need more companies like Rieddell. I inherited them from the woman who owned a home I purchased and they serviced for 20 years prior to my 8 yrs of ownership. Bravo gentlemen.

We contracted with A&L in early June 2018 to install Mitsubishi ductless air conditioning in our…read moreCape style house. We applied for a Mass Save Loan which took till the middle of June to get checks issued to start the work. After a one week slip in the first expected start date A&L arrived on Monday July 2nd as promised to begin the installation. We had wall units hung in 5 separate rooms tied into 2 outdoor condensers. Mark, the A&L technician, who worked the job from start to finish was outstanding. It was a hot and humid week but Mark put in full days Monday, Tuesday, Thursday And Friday only taking Wednesday July 4th off. Mark got one condenser with 3 wall units up and running by the end of he day Thursday and the other condenser with 2 wall units humming on Friday. The guy was working alone till Thursday when his assistant Chris arrived. That helped speed the finish of the installation. So far we love the way the Ductless AC is performing and very satisfied with our selection of A&L to do the work. Luke who I dealt with on the contract was very responsive, helpful with the loan process and kept me informed on their scheduling of my work.

I was initially pleased with their low key attitude, but now recognize a lack of professionalism…read more Indoor units were not level when installed, and it was a battle to get them straightened. I was never offered a yearly maintenance contract, and when problems arose, I was told I was low priority, had to wait several weeks or face a $300 priority fee. I questioned the price of a repair, and a new invoice was sent immediately for $200 more. I asked for a description and price of maintenance service, and was told that I should take my business elsewhere. Luke should not be in front of a customer, stay away.

Nilton arrived on time with everything he needed to complete the task of repairing our trash…read morecompactor. While he was working on the compactor, he provided me with suggestions that would help maintain and extend the life of my other GE appliances, Such as cleaning cycles.. I learned more about my refrigerator, dryer, washing machine, hood vent and dishwasher In the time he was here than I ever knew. It was a great experience. Thank you Nilton!

Bosch 500 Dishwasher Emergency…read more From the sales to the delivery , KAM appliances Hyannis did what they said they would do! delivered on time with very short notice from me. The salesperson was not trying to upsell and delivered what I wanted when I needed it . I installed it but he was thorough with his questioning and added the electrical conversion kit I needed . Highly recommended!