My home refrigerator stopped working. Only frost crystals! Moved everything into coolers with ice…read more Went to YELP, found Keitz, called and spoke with Arlene. She fit me into schedule quickly. Shane showed up on time and in 15 minutes found the issue. Took an hour to unclog the defrost line, a common problem. Shane was awesome, highly recommended. They are now my "go to" for appliance repair. He even suggested brands and models in case I need to buy new. For now my 25 year old GE is running great. Thank you. Jay P, Highland, MI

I'm sixty years old came to my house told me it was the heat igniter they came out to my home…read morecharged me 268.00 for this came home that night and no heat again closed till Monday so I guess I will have no heat until Monday I'm going to get my money back or all call channel four news .

I was referred to Perfect Comfort by my remodeling contractor, whom I trust. I needed central A/C…read moreput into my 25 year old condo that I had purchased 18 mos. ago. A previous dealer had talked me into a heat pump that did not do the job. Jim DeWitt is modern in his latest products/tools/techniques. He is old-fashioned in the way he treats people (the way that they SHOULD be treated). He looks for ways to save you money. Without cutting corners on his work. He does it right the first time. He even found that my current furnace was wired incorrectly, causing it to run more than necessary, costing me money. Jim fixed it, no charge. He also found a supplier that charges less, and passed on that savings to me. Who does that anymore? He even cleans up.....vacuum and all! What's that saying, "A good man is hard to find!"

Jim does an excellent job. He was so efficient that we have clean our furnace every year.read more

Came out within hours when our furnace went out! Said we could call, leave voicemails and even text…read moreand they'll get back asap. We will only use them and recommend them from here on out. Thanks so much for being amazing!

Prime Time replaced our AC this past week, and we're feeling so good with our decision to hire…read morethem. They installed a water heater for us years ago, and this is still a great co to hire. First off, setting up an appt to get a quote was so easy over text. The office mgr is professional, responsive, and always polite. What I especially liked is how Kevin, the owner, double checked whether the old unit could be repaired, provided two quotes (standard and high efficiency), and installed the new Bryant unit. There is no separate sales and installation teams. It was clean, eventless, and done in 4 hours. Another co, recommended by ConsEnergy, gave a quote that was more for a standard unit. The second, smaller 22-year-old AC died the next day!! And what was really amazing is how they sent over Josh within an hour of my text to diagnose and fix that one!! Seriously stellar service. I highly recommend.

I called with a nonfunctional AC issue on a very old AC unit…read more They came out same day and found a simple short term fix so it works for now, to resolve my emergency. He was on time, very knowledgeable and honestly tried to find a good solution for me.

Doug came out same day when my furnace went out, he diagnosed the problem quickly. He had the part…read moreon hand and fixed the issue quickly. Doug ran a diagnostic on the remaining parts of the unit explaining everything along the way. We will definitely be calling Doug again if any other issues arise.

STAY AWAY! I…read morecontacted Absotemp because my air conditioner broke -- right before a heat wave. I was told that there was a service charge of $90 and was given a 4 hour window. Matt, apparently the owner of the company, came a few minutes after the end of that window, a couple minutes after 4:00 p.m. (BTW, he smelled of pot.) When he got here, he asked what the problem was & I explained that the air conditioner wasn't working. He immediatey went to the furnace. I told him I wasn't having trouble with the furnace, it was the air conditioner. He then proceeded to tell me that they are connected, my furnace is old and inefficient, and possibly dangerous. He spent a lot of time looking at it and taking pictures. He then got a phone call and was gone for about 15 minutes. He came back and continued explaining to me about the different kinds of furnaces. I reminded him that I called him about the air conditioner. He asked what kind of thermostat I had and then he finally went to look at the air conditioner. He said that was old as well (both were probably original and from the 1970s), but he couldn't figure out when. He called someone about tracing the model, but they couldn't do it either. He then came back into the house & said he'd go into his truck and write up an estimate. An hour and a half later, I went outside to see if he was still here. All of his prices were really high. And again, it was AIR CONDITIONING repair that I contacted him about. After he asked if I had any questions, I said, "I asked you to come out because of the air conditioning. Can you do anything about it?" He huffed and went outside. He came back in after a couple minutes and said that it was the motor fan and "There's nothing I can do about, it Sweetie." :O (That was the second time he called me that!) When I asked if he had any suggestions, he said "Stay in the basement." It was not said with humor. He then asked for a check ("or an ACH") -- AND HE DIDN'T DO ANYTHING except waste nearly 4 hours of my time. I had 3 other companies come out after that. Not a single one charged for an estimate, they didn't take ridiculous amounts of time, and they didn't try to oversell me. Needless to say, I chose a different company.

Really a wonderful company. They are very informative and reasonable and do great work truly…read moreblessed to have had experience with Absotemp Climate Control Inc.. Five star

I gave Thornton and grooms a second chance to complete my AC inspection. They arrived as scheduled,…read moreI was the first call of the day the service man, Kyle was thorough and provided me with a step-by-step analysis of my AC. I decided to sign up for the yearly service plan, because of the quality services that I receive from Kyle. My original assessment of Thornton grooms was a one star, but I've upgraded it to a five star based on this appointment that I had today. The only thing that I could recommend for future appointments is that Thornton and grooms provide a two hour window for serviceman to come out. Otherwise, I can highly recommend this company.

Lucas arrived and was professional enough. He then quoted some outrageous prices. It was $700 to…read morereplace and install a cartridge in my kitchen faucet, $500 to install a new reverse osmosis faucet (supplied by me), and $1,300 to install a new reverse osmosis faucet (supplied by them). I said it seemed really high to charge $800 for a reverse osmosis faucet. I asked him to put the faucets back together and to talk with his manager about more reasonable pricing. He decided to get the pricing first. It was $600, $500, and $860, respectively, now. I said it was still high, but there was some value in getting it done today. I asked if he would be willing to check to see if the parts were in stock, and if they were, then I'd be willing to pay the high prices. He said he wouldn't do that because they probably were not in stock and he had spent to much time on my job without getting paid. I think they may work on commission. I also said while he was out talking to his manager that I learned my faucet company would send me a new cartridge for free. He asked why I didn't check before I came. Of course, I didn't know the problem until he told me during the service call. I know the one faucet is a nicer one (Waterstone), but the prices seemed outrageous. His attitude at the end when he realized he might not make a sale was the worst part of it, though.

We've had good luck with Schutz through the nine years after purchasing a Trane furnace & AC…read morethrough Lowe's. A few hiccups through the years but Schutz has always taken care of things.

Worst experience ever with this company! They send a…read moretechnician out three times and every time after the technician left my system was not working again with in 30 mins. The technician mis diagnosed the issue and said it was my gas valve. I had another HVAC company send out a technician who diagnosed the issue (Clogged intake). I spoke with the service manager as well as office manager who both said I should be refunded for the gas valve and to speak with the owner. This has been going on over a month. I have called and left numerous messages over the past month for the owner to call me to resolve this and no response from the owner. Do yourself a Huge favor and call another company and save yourself a headache.

I have had experience with at least 6 HVAC "companies". In…read moremy experiences, they have ranged from so-so to outright charlatans. Today I had a first visit by the owner of Harrison Heating and Cooling and his son. I was extremely pleased by their promptness, courtesy, knowledge, honesty, and the results of their work at a very fair price. They are a small company so I hope this review doesn't overwhelm them, but they deserve my praise. Robert Salamon, Novi, MI

Devon did a great job at a great price. Showed up in heavy snow and sub zero temperatures on a no…read moreheat call. Solved the problem in a very professional manner. Thank you

They do not pull permits on time and when they do finally get a permit pulled months after work is…read morecomplete the work is not passed by building department. Beware of the inconvenience this company will give you and want you to deal with . If they were a professional company they would pass their permit on the first inspection not take two or three inspections to get it done. I missed work on numerous days for them to get their work completed and the permit cleared.

I had a complete tear off and of course got several quotes. The pricing came in right in line with…read morethe others, but way above and beyond in service. He was very accommodating with my schedule and finances, and very sincere in making sure I felt comfortable with the process, staying in touch every step of the way. Everything went smoothly from the delivery of the tiles to the final cleanup and inspection. I have not found one single nail or piece of debris around the property and none of my plants were destroyed. They did a great job and it looks fantastic! There are dozens of roofing companies that will do the job, but if you want a QUALITY job with top-tier customer service call Chet and you will not be disappointed.

From the owner: Cornerstone Roofing & Home Improvements stands as the premier roofing contractor in the Highland,…read moreMI area. With over two decades of experience, we've built a reputation for excellence in roof replacement and installation, repair, and maintenance. Our commitment to quality is evident in every project we undertake, from minor repairs to complete roof replacements. As a locally owned and family-operated business, we understand the unique roofing needs of our community and provide personalized solutions that protect your home and enhance its value. We believe in transparency and direct communication. When you work with us, you'll always deal directly with the owners, ensuring that your project receives the attention it deserves.