My home refrigerator stopped working. Only frost crystals! Moved everything into coolers with ice…read more Went to YELP, found Keitz, called and spoke with Arlene. She fit me into schedule quickly. Shane showed up on time and in 15 minutes found the issue. Took an hour to unclog the defrost line, a common problem. Shane was awesome, highly recommended. They are now my "go to" for appliance repair. He even suggested brands and models in case I need to buy new. For now my 25 year old GE is running great. Thank you. Jay P, Highland, MI

I heard long ago that an old trick is to gain your trust by pointing at rust at the bottom of the…read moreheat exchanger and frighten you into believing that it's leaking carbon monoxide and that your family will die tonight. Kreitz played that game right to the letter. What's actually occurring is (according to three trusted sources) that your A/C got low on freon, this causes water to condense and freeze. When the freon is fixed, the ice melts, which causes a little rust, and it's all perfectly harmless. He also needed a week to replace my furnace (it was 40 years old). I looked up his business address on Google Maps/Street View (try it). I tried repeatedly for four days to speak to someone about cancelling my appointment but could never get anyone to answer the phone. Worst of all, the old man's son was tagging along, so he's being taught this scheme. If we hadn't had to wait so long, or if he would have just loaned us a small space heater to get us through the cold nights, we might have had Kreitz do the job. Instead, I went to Home Depot to buy a heater. While I was there, a contractor happened to ask me as I was walking by, "Would you like a quote on a furnace?" Instead of a one-man home-based operation, I dealt with a large professional state-wide organization. The whole thing was over in less than 48 hours and on a Saturday. I paid more there. But the fact is I need reliable, long-term support and satisfaction for decades to come, not a lowball price. And a reliable furnace. And they gave me a very nice Nest thermostat.

I was referred to Perfect Comfort by my remodeling contractor, whom I trust. I needed central A/C…read moreput into my 25 year old condo that I had purchased 18 mos. ago. A previous dealer had talked me into a heat pump that did not do the job. Jim DeWitt is modern in his latest products/tools/techniques. He is old-fashioned in the way he treats people (the way that they SHOULD be treated). He looks for ways to save you money. Without cutting corners on his work. He does it right the first time. He even found that my current furnace was wired incorrectly, causing it to run more than necessary, costing me money. Jim fixed it, no charge. He also found a supplier that charges less, and passed on that savings to me. Who does that anymore? He even cleans up.....vacuum and all! What's that saying, "A good man is hard to find!"

Jim does an excellent job. He was so efficient that we have clean our furnace every year.read more

I had a system installled by a different company a few years ago and it was never charged…read morecorrectly. I called the famed T&G and they tried to rob me blind after they came out with some outrageous pricing for refrigerant. Contacted at least 5 other companies that would not tell me how much per lb they charge for refrigerant the tech will let you know after the diagnostic, no thank you. I message prime time here on yelp and the pricing was up front and reasonable. Tech arrived within the arrival time frame was knowledgeable and completed the task within 20 minutes. I call them first the next time i need service.

Our 30 year old air conditioning failed during one of the hotest weeks of the year. I really didn't…read morethink I could get someone out the next day but I texted Prime Time and they responded in 10 minutes and set up an appointment that day! The owner is Kevin and if anyone has a Phd in HVAC, he's the guy! He talked about several options I had and was out the next morning installing a new AC system at a VERY reasonable price. I never felt pressured or felt like he was just trying to sell me a new system. My new "go to" company for HVAC. Trust these guys!

I called with a nonfunctional AC issue on a very old AC unit…read more They came out same day and found a simple short term fix so it works for now, to resolve my emergency. He was on time, very knowledgeable and honestly tried to find a good solution for me.

Doug came out same day when my furnace went out, he diagnosed the problem quickly. He had the part…read moreon hand and fixed the issue quickly. Doug ran a diagnostic on the remaining parts of the unit explaining everything along the way. We will definitely be calling Doug again if any other issues arise.

STAY AWAY! I…read morecontacted Absotemp because my air conditioner broke -- right before a heat wave. I was told that there was a service charge of $90 and was given a 4 hour window. Matt, apparently the owner of the company, came a few minutes after the end of that window, a couple minutes after 4:00 p.m. (BTW, he smelled of pot.) When he got here, he asked what the problem was & I explained that the air conditioner wasn't working. He immediatey went to the furnace. I told him I wasn't having trouble with the furnace, it was the air conditioner. He then proceeded to tell me that they are connected, my furnace is old and inefficient, and possibly dangerous. He spent a lot of time looking at it and taking pictures. He then got a phone call and was gone for about 15 minutes. He came back and continued explaining to me about the different kinds of furnaces. I reminded him that I called him about the air conditioner. He asked what kind of thermostat I had and then he finally went to look at the air conditioner. He said that was old as well (both were probably original and from the 1970s), but he couldn't figure out when. He called someone about tracing the model, but they couldn't do it either. He then came back into the house & said he'd go into his truck and write up an estimate. An hour and a half later, I went outside to see if he was still here. All of his prices were really high. And again, it was AIR CONDITIONING repair that I contacted him about. After he asked if I had any questions, I said, "I asked you to come out because of the air conditioning. Can you do anything about it?" He huffed and went outside. He came back in after a couple minutes and said that it was the motor fan and "There's nothing I can do about, it Sweetie." :O (That was the second time he called me that!) When I asked if he had any suggestions, he said "Stay in the basement." It was not said with humor. He then asked for a check ("or an ACH") -- AND HE DIDN'T DO ANYTHING except waste nearly 4 hours of my time. I had 3 other companies come out after that. Not a single one charged for an estimate, they didn't take ridiculous amounts of time, and they didn't try to oversell me. Needless to say, I chose a different company.

Really a wonderful company. They are very informative and reasonable and do great work truly…read moreblessed to have had experience with Absotemp Climate Control Inc.. Five star

Donovan Uselman did excellent electrical work explaining the wiring system for my new furnace and…read moreanswering many questions. He went into the attic crawl space to inspect & modify any wiring changes needed. Very professional. Thank you!

Beware they try and find problems where they don't exist!!! Their care program is a total scam!…read moreThornton & Grooms said we needed a new furnace, another company came out and said it was fine.

Hard no. The first time when they were out we made the mistake of paying the technician with cash…read more Schutz tried to collect on that afterwards. We called the technician and asked him to reconcile with the office and he agreed to. Second occurrence: they were out last ....... October 2025, and we paid with a credit card. I just got an email (July 2026) stating we owed them money! Still no. The $525.85 payment on my bank statement says you're paid in full, Schutz. I tried calling several times yesterday and always got the answering service. My guess is they have unethical accounting practices and/or a glitch in their system. Either way, we won't do business with them.

We've had good luck with Schutz through the nine years after purchasing a Trane furnace & AC…read morethrough Lowe's. A few hiccups through the years but Schutz has always taken care of things.

I have had experience with at least 6 HVAC "companies". In…read moremy experiences, they have ranged from so-so to outright charlatans. Today I had a first visit by the owner of Harrison Heating and Cooling and his son. I was extremely pleased by their promptness, courtesy, knowledge, honesty, and the results of their work at a very fair price. They are a small company so I hope this review doesn't overwhelm them, but they deserve my praise. Robert Salamon, Novi, MI

We had Matheson Heating out for our annual A/C maintenance. Their tech, Dominick arrived on time…read more He was friendly, courteous and knowledgeable. He explained everything he did and was finished on time. We would definitely recommend Matheson as we have used them for over 10 years without any problems. Great group of people.

Devon did a great job at a great price. Showed up in heavy snow and sub zero temperatures on a no…read moreheat call. Solved the problem in a very professional manner. Thank you

Really impressed with everyone I interacted with from the gentlemen who quoted to the servicemen…read moregreat folks polite professionalism and fair that's all you can ask for.

I had a complete tear off and of course got several quotes. The pricing came in right in line with…read morethe others, but way above and beyond in service. He was very accommodating with my schedule and finances, and very sincere in making sure I felt comfortable with the process, staying in touch every step of the way. Everything went smoothly from the delivery of the tiles to the final cleanup and inspection. I have not found one single nail or piece of debris around the property and none of my plants were destroyed. They did a great job and it looks fantastic! There are dozens of roofing companies that will do the job, but if you want a QUALITY job with top-tier customer service call Chet and you will not be disappointed.