I came on 4/3/2019 to ship 10 can of ensure milk to Vietnam as gift. They charge $57 saying they only take cash, zelle or venmo no cards will be taken. During the shipment process did not inform me regarding their insurance for shipment. When the shipment arrived in Vietnam it was damaged, the milk can cracked open and it's no longer in good condition. I contact them regarding this matter and they told me that milk cans are easy to break and they are not taking responsible for the situation. As a consumer, I'm very upset because I paid shipment as well as the good that I shipped expecting it to arrive in one piece money. Money is not the issue, the issue is the service. The package was done by Huy Hoang Cargo, no bubble wraps or air pillow were used they only use some newspaper and they are well aware that milk can can be easily damage. PLEASE BE AWARE OF THEIR SERVICE. IF YOU DO USE THEM ALSO KEEP IN MIND THAT YOU SHOULD BUY INSURANCE BECAUSE THEY WILL NOT INFORM YOU ABOUT SUCH. read more