Great communication and work at a reasonable rate…read more Luis was particularly helpful in explaining clearly everything that needed doing and how he addressed the problems we were having. Would 100% recommend and use these folks again!

We had our sewer line back up into the basement and first floor tub and toilet. Big mess. Calle…read morethese people, man arrived about two hrs later around 5pm. Snaked line and cleaned up as well as possible. He arranged for his firm to send plumbers the next day to repair toilet and another referred to thoroughly clean the basement. $295 +$325 for plumbing jobs. $1600 for cleaning. Not cheap, but very well done. They are our first to call next time.

JT plumbing came out the same day I called, cleared the blocked pipe in about an hour and for a…read morereasonable cost. Appreciate the quick response, efficient and friendly service!

I've always had great experiences with JT Plumbing. They've been out to the house on a few…read moreoccasions and have always been knowledgeable and efficient. Highly recommend!

I called them at 4:30 in the evening for a water heater problem. They came out within an hour of…read moremy call and had the a new water heater installed by 10 PM. It was a quality job at a reasonable price. I would call them again for any pluming issue.

LADIES BEWARE: The owner is a CREEP and a SCAMMER! The owner, Cedric, spent almost an extra hour…read morechatting about his divorce to me while he was working at my dad's house in Carmel. Besides talking my ear off about that woman (she won if she was able to get away from this guy), he CHARGED ME FOR IT. That extra hour after he was COMPLETELY FINISHED with a sink installation was quite literally him venting about an ex to a total stranger and made ME PAY MONEY FOR IT!!! I argued with him about when I looked at the invoice he emailed us, and he told me he would "have had to stay after anyway to make sure all was in working order." he refused to refund me and quoted his fake policies that he also refused to provide regarding refunds! DO NOT USE THEM!

UPDATE (1/4/2017): Shelly of Reliable Plumbing reached out to me and we had a discussion about my…read moreexpectations, the services and warranties that come with the $2800 water heater. The water heater comes with 10 years' maintenance and warranty. So the annual fee I was paying for flush/service is now included. Great! That saves me about $125/year. I believe this is transferable to the new owner (that's what our Reliable technician explained to me but I'll have to check my warranty papers and will update this review once I do). Shelly further explained that the technician sincerely believed I would have hot water for the night and they are truly sorry for the inconvenience. I'm a reasonable person and understand that we can't always control outcomes and it would seem in this case, the technician made a fair assessment but unfortunately the end result was unexpected (and inconvenient for me). In the end, I have a fabulous new water heater with an exceptional warranty (fingers crossed) and I've decided to keep with Reliable Plumbing & Heating so they'll be back later this year for our annual water heater & furnace check up/service. All's well that ends well. Thank you to Shelly and the good folks at Reliable for reaching out to me and making things right. Appreciatively! ORIGINAL post (12/7/2016): The 50 gallon water heater replacement cost $2769. Sure it came with a 10-year warranty, but for the cost I could've bought two! My appointment was rescheduled twice, and "Reliable" showed up on day 3. The rescheduling caused me to re-arrange my work schedule three times to allow for that 2 to 4 hour window required. The appointment required a return visit. I was left without hot water for the night and without warning. Bird bath for me and couldn't wash my hair. Washed my face in cold water. Terrible. Ultimately got a new water heater but with much inconvenience and cost. Expected better from Reliable. I received their thank you card. Apparently whoever completes those cards has no idea about the actual customer experience. There was no apology or awareness of my dissatisfaction, though I called twice to express both items. Hope next year's plumber (may use different company) will do better. I've used Reliable for over 4 years. What a shame this last experience was so deeply disappointing.

Plumber showed up and first comment was is there a better way to get to the waste line as I may end…read moreup doing damage to your landscape. My response was I have had several companies out prior performing the same service and this has never been a problem. There is only one way into the corner. I went back inside and he continued to contact his office, was told over the phone that they are required to tell this to customers before work is performed? Never has any other plumbing Company ever said this or required this before snaking a drain. The service tech actually had to call the prior plumber servicing our home to get advise since that individual had done work in same area prior. (Also was never told of Potential damage by that technician) Came back from appointment to a Broken Landscape Light post, just left laying in the ground broken at the post below grade. Someone had to try very hard to break this and not to mention no use care lugging their equipment around sensitive materials. Really? This is the Best service this company can do? This is the bottom of the barrel Plumbing Company on the central coast. Having someone work for your company with this terrible attitude is first a reflection of the quality of service they provide. Having to verbally accept potential damage to our property over the phone is the second. They don't Care as their business comes automatically from Insurance companies that sub out the service so they get automatic business no matter what type of care they use in your yard during a service request.

I have to agree with the other reviews that this family-owned business is exceptional. My 86…read moreyear-old mother needed her heater fixed ASAP and Ashley made sure someone was sent to her house the same day. Her heater is an old workhorse, a good heater but hard to find parts, and Justin made sure he found the part and made it work. Our only other option was to replace the heater so Justin saved us around $3000. Very friendly, helpful, and attentive family business. I highly recommend them.

The response and quality of work are wonderful. We've used them twice and we'll be using them again.read more

I highly recommend Poe's Plumbing & Backflow. From the moment I called, they were professional,…read moreresponsive, and incredibly easy to work with. They were able to come out to our house much sooner than I expected, which was greatly appreciated. The service was excellent from start to finish. They were knowledgeable, efficient, and took the time to explain everything clearly. It's hard to find a company that combines quick response times with such high-quality workmanship, but Poe's Plumbing & Backflow definitely delivered. If you're looking for a reliable plumbing company that provides outstanding customer service, don't hesitate to give them a call. We'll absolutely be using them again in the future!

Just another quality job done by Poe's plumbing. I had an old faucet I wanted replaced. He did it…read moresuper fast and cleaned up perfectly afterwards. Their labor rate is fair. I wouldn't hesitate to hire them again anytime.

Gerson repaired a leak I had going from my shut-off valve to the main. He showed up on time and was…read morevery professional. He did a great job! I would highly recommend his services. He also gave me a great deal!

I needed to repair my bathroom sink faucet and put out a project request on Yelp. Nathan's plumbing…read morerep replied almost immediately and was able to come out and look at my issue the same day. It turns out that the faucet needed to be replaced and so Gerson went to the store the following day communicated with me as he looked at different options and purchased an ordered a new faucet set for me. Then he came back the following day and installed my brand new faucet for me. Throughout the entire time communication was fantastic and everything was right on time and as expected. Highly recommend Nathan's plumbing to anyone who needs a plumber.

My water heater was not working. I called Big Angelo's and set up an appointment…read more They came exactly on time and checked the unit. The burner was out of order and they replaced in about 20 min. The fee was reasonable. Great service!

All I can say is... WOW!!! Big Angelo's plumbing ROCKS! Came to my home within 24hrs of my call,…read moreinspected our Water Heater, made recommendations that fixed the problem and charged me a donut hole ($0) for the privilege to help. CALL THEM NOW if you have plumbing or heating work to be done with the highest of ethics, skills & integrity!