I stopped in with an issue for a battery that was no longer recharging, the employee was very…read morefriendly and helpful. He listened to my complaints and concerns and stayed very professional and helpful. I really appreciated the customer service even though he was not able to resolve my issue.

When you go in these places, you always need help. Very few people go to a battery store knowing…read moreexactly what they need. The man who helped us was extremely polite and professional and guided us to exactly what was needed. He explained the problem with the old battery I brought in (it was just...old) and offered to dispose of it. I would go to this business again.

Antonio was fantastic! His professionalism, knowledge and courteousness are unparalleled. We came…read morefrom California to return snow chains that we did not need or use and he was able to look us up on the computer and refunded our purchase to our original payment! Found out that his store didn't even carry that product- thank goodness we didn't have to wait to go back home with them for our refund . Thanks, Antonio and thanks to O' Reilly - their customer service is amazing!

These guys are always right there to do whatever they can to help. I'd give them 10 stars if…read morepossible

They are a Christian organization, and the staff there are friendly. The prices are comparable. If…read moreyou have a dog, they are dog friendly, and will give your dog water and a dog treat.

They've always had the battery I needed (e.g. watch, car). And they install. Quickly. Knowledgeable…read morestaff

Purchased a 5 year battery that only lasted 2 1/2 years and took it back to get a new battery but,…read moreInterstate battery was closed. I had to purchase a new battery from another supplier but returned to Interstate the following day to get a refund on the remaining warranty. I was told the warranty was no longer valid since I did not purchase the new battery from them. I had to purchase a battery from somewhere else so I was able to get to work that day. I even asked for a store credit and was denied. The manager told me that the warranty is only good if I continue to purchase batteries from them. I paid $169.99 for a battery that only lasted though 1/2 it's life and was there is nothing they could do. This is very poor customer service and I will not recommend or ever return to Interstate battery again! Update: After talking with a represenative from the main office in IA and the business manager they determined that there will be no action taken for the warranty left on my battery. DO NOT PURCHASE AN INTERSTATE BATTERY...IT DOES NOT COME WITH A WARRANTY!

Amazing! My mechanic recommended Interstate battery due to them being very busy today. He said they…read morewould check to make sure it was in fact the battery before selling me one. Sure enough, Ben ran a test to see what was going on and luckily it was just a bad battery. Got a new one, they installed it, took maybe 10 minutes. Thank you!

They sold me rechargeable batteries specifically for a vape that are specifically engineered not to…read morefit in a vape because it would blow up in your face but would not refund them because I had opened the package to find out that they didn't fit. They sold me a battery charger for them that they wouldn't even fit in and that wouldn't even register smaller batteries presence when they were inserted. They managed to get it to register the smaller batteries for about 10 seconds after spending about 3-4 minutes tinkering with them. Durring that time it was indicating that that all batteries inserted were faulty including the perfectly good one I had brought from home. Then it stopped working again but they refused to refund it because they claimed that they "Got it to work."

I've always had very good service here. Recently when I needed a battery charger for my camera…read more(lost the original), the gentleman explained exactly how to insert my battery and even drew a line around the correct placement! This was very helpful especially since this charger accommodates several different types. I highly recommend the Batteries Plus stores.

Unfortunately- horribly disappointed. I have purchased a number of auto batteries and battery…read moretenders from Interstate. Including a battery for my 1991 jaguar XJS. I had purchased a battery in 2018 which failed in 2021. I took it in and I received a discount towards a new battery last summer. I had difficulties with this new battery maintaining a charge, to the point that I always had a battery tender on it.This vehicle is stored through the winter, I check on it monthly if not more. When I checked on it this morning I noticed that the battery had exploded. I took the battery to the 72nd St. location to make a warranty claim. They first implied that I dropped the battery, then stated it was something wrong with the vehicle, then stated there was something wrong with the battery tender of which I purchased from them. In the end they refused to honor their warranty and told me they would sell me a new battery at cost. They tried to tell me the only way a battery would explode is if it were being overcharged. It took me all of 10 seconds to search the Internet to see multiple reasons why an automobile battery would explode like it did. Primarily it's seems when hydrogen and oxygen gases build up because of improper ventilation with in the battery and any ignition occurs - an explosion may result - including if ignition from within the battery. I am oversimplifying but the end result is I purchased a battery last summer worked poorly last summer when I put the vehicle away in the winter and checked on it monthly it was fine until this morning when it had already exploded. Something was wrong with that battery and the company should honor its warranty. I am someone that owns 10 cars and almost all of them have interstate batteries. Now I am removing all of them in part because there must be something wrong with the design of their batteries and the company refuses to honor their warranty.

Maria was super nice and helpful while we tracked down an order number from their online offices…read morefor my core charge refund. All the managers and staff where super patient and willing to stop and take a moment to learn or figure it out for us, even when I could tell they were super busy. I really appreciate their hard work and customer service!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Decent auto parts store. Nothing special here, just a typical O'Reillys chain store. They have…read moreall your basics covered. For the Shadetree Mechanic they have all the parts you'll need to work on your ride. Like gaudy auto store 'bling' to adorn your ride, they've got you covered too. I've stopped in a few times and have been in and out quickly. The store is a little smaller than most, but well stocked.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!